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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 5,284 reviews
  • Rated 5 out of 5 stars

    Wellsatisfiedpurchaser

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completness of the instructions, was very thourow. Ink offer-6 months free was intresting. The printer is very well thoughr out. It prints wirerlessly, scans, it is also wired to my computer.grest printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as good as I thought I was hoping it would have more features and fast capability but no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great, I have printer multiple time. WiFi picked up quickly. No trouble setting up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Install the HP smart from play store and you're good to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of hp 4155e printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well off line with cord connected to the computer. paper access is easy however make sure not to load to much paper in order to prevent paper jams.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SLOW not WORTH IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is SOOO SLOW. Takes about 5 minutes to print one paper. NOT EXAGERRATING. If you don't pay for the monthly HP Ink subscription, than you CAN NOT PRINT using the ink cartridges they sent you in the mail. I don't know if you can buy ink cartridges separately, because I just use the subscription, but beware, have your updated card information in the system, or you wont be able to use it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Britt.

      I’m sorry that your printer has rendered prints slowly, and that you’re upset about the Instant Ink program and the potential availability of cartridges for the device. I want to help you have a better experience and remedy the speed issue, so I’ll provide some resources and information aimed at making that happen.

      First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
      - support.hp.com/us-en/document/c02919168

      Regarding Instant Ink, you’re correct that if you cancel your subscription, the Instant Ink cartridges in your printer will no longer work, but you can then buy cartridges from your preferred retail source at your convenience. Regarding availability, I just checked the Best Buy site as well as several other retailers for the HP 67, which is the cartridge designed for your printer, and all of them show XL as well as regular sizes of black and color varieties in stock.

      If the print-speed problem persists, I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    review of printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for printing the small amount of documents that we print for our business but does not stay connected to wifi and often have to go through multiple steps to get it to reconnect before it will print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer/Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is doing a great job and so far works as well as any more expensive printer. The only drawback is that it only has the capacity to hold about 35-40 sheets of paper in the feeder trays.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast, has a very sharp print quality with very bright colors and is very smooth. Also easy to use, it has been one of the best purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP 6400 Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 7 year old HP Printer. This was easy to set up and connect to wifi. Good quality printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer been very reliable printer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as should

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good. My wifi disconnects often but that is area issue not printer issue. Just dont put too much paper in feed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my opinion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good so far! always very good products and services top of the line. works very well for my health these online services fits my agenda! want to continue being satisfied with having best buy as my number 1

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up home wireless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Like that I can print from multiple devices. A little slow, but for my occasional home use, it is fine. Haven't had it long enough to comment on ink usage. Overall a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do your research

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the printer. I could not make it work with my Chromebook. I did not do enough research before I ordered. The paper is loaded on top and takes only 10 sheets.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Set is a joke!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is a joke. There are basically no instructions. I've been chatting with support for more than 2 hours and it's still not completed!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Basic 3-in-1, but has no "PRINT PREVIEW" ability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic 3-in-one, that performs all 3 functions adequately. I was not able to get it to work on WiFi, but I did not spend much time trying as I had the USB printer cable from my previous dead printer. Using that was an effortless hook-up to my windows desktop computer, loading HPSmart for windows was simple, and I am able to print scan and copy as needed. I only gave it 4 stars because a lot of my printing is from simple Text documents and there is way to set up " PRINT PREVIEW" for these using the HP drivers. So I have to "print" my text documents to PDF first to check for spacing and fitting on pages, etc. to avoid wasting ink and paper. Annoying and something even a basic printer should provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer when my company sent us to work from home during the pandemic and it has been a great tool. Works perfectly for my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast free shipping and just perfect for what we need. Love the instant ink option!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    The printer is compact and fills all my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is compact and blends in with my surroundings. The functions is all I need. Pages printed are clean in both black and white and colors are excellent.

    I would recommend this to a friend