Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,284 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good Basic Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Ink consumption so far seems lower than other similar printers. Excellent printer, especially for the reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Printer error #sad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great when it prints. If left on for lets say 4 hours and you go back to print again, it won't. I have to unplug and plug it back in to get it to print each time. Most likely taking it back due to the power button not working. Not sure if I'll get this sane one. But it's a problem when your printer won't turn off. I love HP and never had problems with this brand before. Easy to set up on both my hp computer and my Samsung galaxy 10 phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Print after HP tech support

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little tinkering with HP tech support, but we finally got it working and it has been working great since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Quality budget printer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low budget printer for home office. This works great for quick printing at my home office. It's fairly quiet and quick and was very easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    printer hp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working but a pain to set up and compatable with our computer. Had to PAY for tech service from HP. A downer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I don’t have any problem never, it’s a good size too, I recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer for college

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer! Comes with the ability to use an app that can scan paper to be printed. Doesn’t do double sided printing easily

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    my printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer works well a liitle complicated to set up but once up and running , works as expected. delivery was as stated at the time of sale. excellant

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    hard to setup

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from Home like most folks. I called my IT folks to remote in and the app did not work. So he said let us the USB cord....which was NOT included. How dumb is that. So now if I cannot get this setup today by 5pm. I will return this to Best Buy.....should have listened to the reviews. This printer needs better setup options! What a waste of my time. \

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware.. HP company is not the same

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this printer or HP service. Received promo ink and installed about 2 weeks before the ink promo ended. HP did not allow me to print with that cartridge because it was only to be used with promo or bully me to accept Instant ink. I will not put my CC info on these sites anymore due to their inability to protect my info. Mid print they remotely turned off using the ink cartridge and had to go get new ink and toss two full cartridges away! From the start I did not like this printer since it's not easy to use unless you built it and know what the function icons do and which to press for what. Window is so small and you can't really see what it's saying. HP wanna be customer service is foreign and they read off script. No resolution with them. Never sgain. This company has changed since my last printer they made and have poor service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product thank you best buy for the values in

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleak look for a printer but pricey in comparison to the competition since this printer does not print double sheet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer Deskjet

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for college dorm room. It will come in handy for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An Upgrade for Me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this printer to replace an old printer that doesn't have much capabilities. At first, I was having a hard time setting this printer up. It took me at least 2 hours to set it up wirelessly, and a few weeks to continue the set up that failed the first time. I'm only giving it 4 stars because I've figured out how to not have to set it up again after a few weeks and I like the features (being able to print wirelessly, scan, and make copies). My only thing would've been to have a paper manual for those who are not going to look for it online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery. And it works great. Will order from this store again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    For price it is good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my granddaughter’s so for it works ok . It scan good and print good only problem where hold papers it’s small and it jam couldn’t get print untilI I unplugged it started printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple printer; nothing fancy and not too big. This was perfect. It is light enough to move from different locations. I'm highly pleased with my purchase, and it was reasonably priced.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Going Offline

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s okay. But there’s a big problem. First, the on/off button doesn’t work most of the time. Secondly, It keeps going offline. I have to crawl under my table and unplug it and replug it. Sometimes that works. Sometimes I have to reboot my modem in the other room. I did a chat with the virtual agent. I was told they are aware of this and are looking into it. It’s a major hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    good printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little hard to get it setup with the directions in the box. A good printer, quiet, good print quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent necessary for use at home by the family. Thanks

    I would recommend this to a friend