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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,285 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great, I have printer multiple time. WiFi picked up quickly. No trouble setting up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super cheap printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best printer by any stretch. A tiny display, and some info needs to be printed to have access. Like the IP address, etc. You can do a lot better, HP!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    printer hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working but a pain to set up and compatable with our computer. Had to PAY for tech service from HP. A downer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple printer; nothing fancy and not too big. This was perfect. It is light enough to move from different locations. I'm highly pleased with my purchase, and it was reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Print after HP tech support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little tinkering with HP tech support, but we finally got it working and it has been working great since.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    ????/

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new setup is a bit more complicated.The screen isn't as easy to use for setup. The app setup works ,it isn't non-tech person useful.Same as the paper tray feed is a bit hard to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Small Bus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to setup. Does not stay connected. Prints slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still unsure about it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well at times but if loses connection, it's a pain to reconnect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working very well s far. My old printer died and this new one is really a gem. I'm so happy I bgought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleak look for a printer but pricey in comparison to the competition since this printer does not print double sheet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Scanning

    Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer is very good, I can scan my work stuff and email it with ease. It is very easy to use for someone who doesn't know much about printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an HP printer for 12 years, this is the first one I bought since. So far, everything is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love my HP Deskjet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around looking for new all in one printer and found best deal at Best Buy!! Great price, fast shipping and great customer service. Love my new HP Deskjet all in one!! Easy to set up, ink larger ink tanks with affordable refills price. Only issue was it did not come with USB power cable to connect directly to my PC. Sometimes my WiFi is not so great and need to plug in. Manufacturer's manual would could be better. Had to go online to view specs. Overall print's great color photo's, labels, scans documents etc. wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, worth it, not faking it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream, i can print and fax from the comfort of my own home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install Difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install even work years of tech experience. Clearly, HP needs to make it easier to install and not force users to Microsoft store to try and install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer for college

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer! Comes with the ability to use an app that can scan paper to be printed. Doesn’t do double sided printing easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Install the HP smart from play store and you're good to go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great is you haven't upgraded to windows 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Printer works had multiple issues with the scanning. Others have also reported the scanning doesnt work well with windows 11.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Setup

    Rated 2 out of 5 stars

    Set up sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pain to set up and took some time to link with my network, but finally got it working. After some time, it shows offline. I tried to click on the power button, but nothing. I had to unplug and plug back in to work. So far, I'm not really that happy with this printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer failed to maintain a reliable wireless connection, and that when you got it hooked up it showed as offline and required a reset. It’s easy to see why that would be quite a frustrating start to owning a new printer, so I’ll offer some resources and information I hope will help.

      First, I suggest you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If any problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy this!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has some big connection issues that make it completely useless, first it didn’t connect to the internet at all and now it won’t work on my phone or Mac, I would avoid paying for any HP printer

    No, I would not recommend this to a friend