Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Love my HP Deskjet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shopped around looking for new all in one printer and found best deal at Best Buy!! Great price, fast shipping and great customer service. Love my new HP Deskjet all in one!! Easy to set up, ink larger ink tanks with affordable refills price. Only issue was it did not come with USB power cable to connect directly to my PC. Sometimes my WiFi is not so great and need to plug in. Manufacturer's manual would could be better. Had to go online to view specs. Overall print's great color photo's, labels, scans documents etc. wonderfully.
I would recommend this to a friend It Prints…
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re desperate, this will work. It will print but it’s slow, clunky and below average print quality. In addition, the cartridges are crazy expensive if purchased in store and an irritating $5 per month if you use the HP insta-ink plan. If you only need to print occasionally, this print is suitable.
No, I would not recommend this to a friend- Cons mentioned:Connectivity, Setup
Set up sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a pain to set up and took some time to link with my network, but finally got it working. After some time, it shows offline. I tried to click on the power button, but nothing. I had to unplug and plug back in to work. So far, I'm not really that happy with this printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer failed to maintain a reliable wireless connection, and that when you got it hooked up it showed as offline and required a reset. It’s easy to see why that would be quite a frustrating start to owning a new printer, so I’ll offer some resources and information I hope will help.
First, I suggest you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Install Difficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install even work years of tech experience. Clearly, HP needs to make it easier to install and not force users to Microsoft store to try and install.
No, I would not recommend this to a friendSmith printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed my order and the easy set up! The process was very easy and simple. The price was right and reasonable! My items came on time as well!!!
I would recommend this to a friendPrinter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer. Would definitely recommend to anyone looking for one
I would recommend this to a friendprinter hp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is working but a pain to set up and compatable with our computer. Had to PAY for tech service from HP. A downer
No, I would not recommend this to a friendPaper
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best paper you can buy, doesn’t jam and good quality
I would recommend this to a friendGreat Print after HP tech support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little tinkering with HP tech support, but we finally got it working and it has been working great since.
I would recommend this to a friendOver priced printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleak look for a printer but pricey in comparison to the competition since this printer does not print double sheet
No, I would not recommend this to a friendWorks as should
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good. My wifi disconnects often but that is area issue not printer issue. Just dont put too much paper in feed.
I would recommend this to a friendGreat is you haven't upgraded to windows 11
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Printer works had multiple issues with the scanning. Others have also reported the scanning doesnt work well with windows 11.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality
Easy to Use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect addition to my scrapbooking and family history research. Good quality of printing and easy to use.
I would recommend this to a friend - Cons mentioned:Connectivity
Small Bus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to setup. Does not stay connected. Prints slow.
No, I would not recommend this to a friend - Cons mentioned:Setup
Basic, no frills printet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for basic printing. Not the best quality, but good enough. Only gripe is it is a bit harder to set up than previous models.
I would recommend this to a friend Still unsure about it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well at times but if loses connection, it's a pain to reconnect.
I would recommend this to a friendVery satisfied with this printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer/scanner. Does exactly what it's supposed to do. Great color quality and an excellent choice if you don't need a speedy machine. Requires assistance for the setup.
I would recommend this to a friend- Cons mentioned:Setup
HORRIBLE SET UP but does what it needs to do...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was HORRIBLE, had to purchase a cord on amazon to set it up. After I got it working...it does what I need it to do. I use it for school. No double sided printing but it’s cool.
I would recommend this to a friend Printer works for what it's needed for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Pages stick which messes up the line up order if printing double sided, color printing quality isn't that great. It works for what I need it to.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is working very well s far. My old printer died and this new one is really a gem. I'm so happy I bgought it.
I would recommend this to a friend