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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,284 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent necessary for use at home by the family. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super cheap printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best printer by any stretch. A tiny display, and some info needs to be printed to have access. Like the IP address, etc. You can do a lot better, HP!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 2 out of 5 stars

    Great but frustrating at times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printing image size adjusts to a smaller size automatically when the actual image is bigger. It shouldn’t do that even though the paper tray has a larger size. There’s no way to fix this than to restart the printer. It becomes really frustrating. Other than that, its a great printer at a great price and love the hassle free instant ink options.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Mandy.

      Thanks for the review and description of your experience. I’m glad that you like certain aspects of the printer as well as the Instant Ink program, but I’m sorry to hear you’ve had difficulty with the settings. I can readily understand why needing to restart the printer to set the correct size would quickly become aggravating, so I’ll offer some resources that I hope will help you have a better experience.

      First, if you’ve not done so already, I recommend that you look over this guide to printing documents and changing any related print-job settings:
      - support.hp.com/us-en/document/c04673480

      If the problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Basic all-in-one, gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic all-in-one printer. I use it occasionally, it serves my purpose well. I had a few hiccups during set up, the HP customer service rep was efficient in helping me get it done.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality anticipated. Doesn’t print when sending items from phone to print. Have to use an app to print, and even that takes up to 3-4 times to get it to work. Also takes a good 5 minutes to que up the print job. Would not recommend this printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Deskjet 4155e

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is not easy to use. I activated it on line and things were going well. I fell for HP's replacement ink program. They were charging my credit card but I wasn't getting ink. The ink supplied also gave HP the ability to shut down my printer. Now it's leaking ink. As compared to my Canon or Espson printers this gets a generous 2.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    ????/

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new setup is a bit more complicated.The screen isn't as easy to use for setup. The app setup works ,it isn't non-tech person useful.Same as the paper tray feed is a bit hard to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers top notch customer service from the time you walk through the door. Recommended a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great is you haven't upgraded to windows 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Printer works had multiple issues with the scanning. Others have also reported the scanning doesnt work well with windows 11.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy HP products. I love my new printer. It preforms well. I expect nothing less. And the price was right. Thank you best buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the quality. HP used to make a much better quality. Hardly a year with minimum uses, it already causing printing errors or poor prints.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Install Difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install even work years of tech experience. Clearly, HP needs to make it easier to install and not force users to Microsoft store to try and install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love my HP Deskjet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around looking for new all in one printer and found best deal at Best Buy!! Great price, fast shipping and great customer service. Love my new HP Deskjet all in one!! Easy to set up, ink larger ink tanks with affordable refills price. Only issue was it did not come with USB power cable to connect directly to my PC. Sometimes my WiFi is not so great and need to plug in. Manufacturer's manual would could be better. Had to go online to view specs. Overall print's great color photo's, labels, scans documents etc. wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer/scanner. Does exactly what it's supposed to do. Great color quality and an excellent choice if you don't need a speedy machine. Requires assistance for the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scanning

    Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer is very good, I can scan my work stuff and email it with ease. It is very easy to use for someone who doesn't know much about printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love HP Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all- in- one. Best one I've had so far. The auto- ink feature is very convenient. No more worrying about when you need ink or finding the time to search for it if I run out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente i recomendet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente i recomendet is very nice i used every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the subscription service for ink refills it works just add expected. The automatic feeder for the scanner could handle papers better but i can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good printer it is useful and smart but a little bit slow for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it been working fine but quite expensive on the ink side

    I would recommend this to a friend