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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,285 reviews
  • Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok..had the call technical support to get it installed. The app was not allowing the printer to connect. I wouldn’t buy this again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good cheap printer: Setup Requires App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 it will do the job and probably quit working after a few years. This is fine. Modern home printers are disposable and this is no different. Extremely disappointed it requires an app from HP to set up. Used to be back in the days you could do it via USB. Not an option here. Now, the setup was easy until I wanted to put it on a different network in a different house. Had to reset the printer to forget everything to do this and it took several tries to see the new network. The app requirement is just HP trying to get you to register and so they can seep you directly. This is a terrible business practice but a common one. Listen HP and every other printer and router maker: let us do things without your app as mandatory. This printer also will NOT work directly with USB if you don’t have an app to make it work. And by app this is a phone app. So yes I give it 3 stars because it’s a cheap but useable printer ONCE IT IS GOING, but the phone app requirement to get it going is an unreasonable step. Zero chance my parents coulda hooked this up. But for cheap disposable printers, this is the despicable path. So I guess we gotta take it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers top notch customer service from the time you walk through the door. Recommended a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Hp Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what needed. Able to scan multiple pages. Not as fast as I would like but it’s more than adequate. High yield cartridges work best. Couldn’t beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Unfortunately, it was very difficult to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took the HP help desk 1.5 hours to get this printer set up for me. This was after I had worked on it for a very long time. Very frustrating! It shouldn’t be this complicated & time consuming. There should be directions in the shipping box. I had to google how to use the scanner. Not nice. My last HP printer came setup instructions and USE Instructions. How expensive could a manual be??? It seems to print ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No fuss printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! It works great with the app. The scanner is nice with the app too. It took a while to get the free 6 months of ink to work after chatting with HP customer service but it worked out well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Like this printer I like the compact size and my documents are vibrant

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the box said "All In One" I thought it meant that it would scan and fax as well as print and copy. Not so... :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printerproblem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printing but just wish it could do double sided pages. Works good with my WiFi. But set it up where the cord doesn't get in your way. Because the cord is really loose

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    All in One Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goid solid printer. Does what it should. Setting up the wifi was annoying as the instructions were not helpful in the least. Other than that, printer works well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    great little printer and scanner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer and great price, The ink replacement price is reasonable as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality anticipated. Doesn’t print when sending items from phone to print. Have to use an app to print, and even that takes up to 3-4 times to get it to work. Also takes a good 5 minutes to que up the print job. Would not recommend this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer Deskjet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for college dorm room. It will come in handy for him.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s a great printer for a home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was a little difficult to set up, but that was because I was having problems getting to connect to our WiFi. Once I started using the usb cable it was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!!! Go Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually excited to purchase this printer setting it up was fast and easy, I get free ink from HP for six’s months and printer paper as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery. And it works great. Will order from this store again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It is very useful and with this wireless thing, it is the best thing going. I am truly amazed about this incredible gadget that will help me in my job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a cartridge subscription

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Can only use HP ink cartridges. If you try to use other will not work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cool at first, but bow it acts funny and don't want to connect to my wifi for usage. I keep trying to get it back on, but it's not working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer that does print fast and have a great price , so a find this one that does all and plus . Im very happy .

    I would recommend this to a friend