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Customer reviews

Rating 3.9 out of 5 stars with 5286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,286 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy this!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has some big connection issues that make it completely useless, first it didn’t connect to the internet at all and now it won’t work on my phone or Mac, I would avoid paying for any HP printer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, worth it, not faking it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream, i can print and fax from the comfort of my own home.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer that does print fast and have a great price , so a find this one that does all and plus . Im very happy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printerproblem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printing but just wish it could do double sided pages. Works good with my WiFi. But set it up where the cord doesn't get in your way. Because the cord is really loose

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the box said "All In One" I thought it meant that it would scan and fax as well as print and copy. Not so... :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Install the HP smart from play store and you're good to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great All-In-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using another all-in-one printer from HP for the last 5 years, and it was time to replace. The printer was super easy to set up, and I really like the HP smart phone app, which is a big improvement from my previous model. In addition, the printer is much smaller and fits better in my current space. There is a "Quiet Mode" which is great while I am on the phone, since the old printer was very loud and people could hear it. The only thing I don't like is the paper loading in the back. I am used to having a tray, and it took me a while to get used to it. If not for the paper tray, I would give it a solid 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast free shipping and just perfect for what we need. Love the instant ink option!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Like this printer I like the compact size and my documents are vibrant

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cool at first, but bow it acts funny and don't want to connect to my wifi for usage. I keep trying to get it back on, but it's not working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP is a family printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too shabby! We wanted a printer that could be used from our iPhones without breaking the budget. This HP connects rather easy but it took a while. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It is very useful and with this wireless thing, it is the best thing going. I am truly amazed about this incredible gadget that will help me in my job.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    great little printer and scanner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer and great price, The ink replacement price is reasonable as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers top notch customer service from the time you walk through the door. Recommended a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't like the way paper is loaded exposed at the top

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Simpler gadgets, please come back

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so disappointed with this printer. I have to restart and set up the wig connection every time I turn my printer back on. Then I have to get an app in order to set it up cuz it doesn’t come printed instructions anymore. Also, there’s no basic cord that you can connect from your computer to printer for times when your printer/WiFi is acting up. I wish I can return it but I’m so upset and fed up I’ll probably just end up throwing it in the trash. Nobody should waste this much time on getting their printer to print. And what if I didn’t have WiFi?! I’m not the biggest fan of this. Simpler gadgets, please come back.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. I can understand why the need to frequently reset the printer would quickly become exasperating, so I’ll offer some resources and information I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small but a workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not be fooled by the size. This small compact printer does exactly what you would expect from the more expensive models. Doesn't take up much space and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!!! Go Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually excited to purchase this printer setting it up was fast and easy, I get free ink from HP for six’s months and printer paper as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best printer I ever bough. It was on sell and it’s all in one.

    I would recommend this to a friend
  • Pros mentioned:
    Scanning

    Rated 4 out of 5 stars

    Good all in one for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good all in one for my home use. Scanning, copying and printing. fits perfectly under my desk and the accompanying software is fairly user friendly and easy to use.

    I would recommend this to a friend