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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,284 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect addition to my scrapbooking and family history research. Good quality of printing and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this model. I have used this brand for many years and I’ve found over the years that it’s hit or miss

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Setup

    Rated 2 out of 5 stars

    Set up sucked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pain to set up and took some time to link with my network, but finally got it working. After some time, it shows offline. I tried to click on the power button, but nothing. I had to unplug and plug back in to work. So far, I'm not really that happy with this printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer failed to maintain a reliable wireless connection, and that when you got it hooked up it showed as offline and required a reset. It’s easy to see why that would be quite a frustrating start to owning a new printer, so I’ll offer some resources and information I hope will help.

      First, I suggest you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If any problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Printer works for what it's needed for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pages stick which messes up the line up order if printing double sided, color printing quality isn't that great. It works for what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed a printer and this is all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer it has all i needed and it does all that I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Printer Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the perfect printer at Best Buy that suited my needs exactly. best of all, purchasing Best But Total Protect made it easier and added peace of mind to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of the Printer I purchased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. Works great. Looking forward to the next item I need to purchase. Will look at Best Buy first.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a cartridge subscription

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Can only use HP ink cartridges. If you try to use other will not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Portable printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best portable printers. Printer is great with InstantInk membership as you get cartridges to your doorstep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my mom on mother's day! She absolutely loved it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Like this printer I like the compact size and my documents are vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER PURCHASE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL THE FEATURES i WAS LOOKING FOR IN AN ALL IN ONE PRINTER

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok..had the call technical support to get it installed. The app was not allowing the printer to connect. I wouldn’t buy this again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    great little printer and scanner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer and great price, The ink replacement price is reasonable as well

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Basic, no frills printet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for basic printing. Not the best quality, but good enough. Only gripe is it is a bit harder to set up than previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!!! Go Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually excited to purchase this printer setting it up was fast and easy, I get free ink from HP for six’s months and printer paper as well

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    TIP: Pair it with the Geek Squad for 2 years!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! I bought this printer with the geek squad for 2-years! It was the best deal. Paying around $100 for a printer and guaranteed it for two years (the amount of time I have left in school). It's a great price for the peace of mind that it will not mess up. I have had several printers not work correctly in the past and It causes anxiety! The ink (HP 67) is difficult to find at other stores but Best Buy always carries it! Additionally, the ink runs out fast but it's much cheaper than other inks (around $15).

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    HORRIBLE SET UP but does what it needs to do...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was HORRIBLE, had to purchase a cord on amazon to set it up. After I got it working...it does what I need it to do. I use it for school. No double sided printing but it’s cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered fast! Doesn’t work as well as I would like with my laptop, but good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the box said "All In One" I thought it meant that it would scan and fax as well as print and copy. Not so... :(

    No, I would not recommend this to a friend