Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Super versatile wireless ink jet printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great go to wireless AIO for the money. Does everything I throw at it and came with 6 months of free HP ink subscription. Can't go wrong with HP printers.
I would recommend this to a friendNew Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little difficult to operate at first. Paper feed is not great. WOULD HAVE LIKED A PAPER BOOKLET OF HOW TO OPERATE.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I don’t have any problem never, it’s a good size too, I recommended.
I would recommend this to a friendDeskjet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome home printer and scanner that helps me throughout the day with sales orders and purchasing on my job. It also handle clear color scan and prints which are extremely helpful
I would recommend this to a friendBuy a cartridge subscription
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. Can only use HP ink cartridges. If you try to use other will not work.
No, I would not recommend this to a friend- Pros mentioned:Print quality
HP DeskJet Plus 4155
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble getting my computer and the printer to talk to each other initially. But I am very happy with how it works and the quality of the print.
I would recommend this to a friend Bought because there was no other option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap printer. Complicate to install. Force you to install their app on your PC or phone. 200 MB app; basically bloatware with constant nagging at you to sign up for a subscription. Totally obnoxious. They give you as usual a starter ink cartridge, so you can spend another $30 soon after. If you are not using a lot your printer, you will have to change the cartridges even if not used a lot as they dry and don't work anymore..
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you find your printer’s software disquieting and that the ink cartridges you’ve bought have not worked after a time of disuse. I want to help you resolve the issues that you can, and also get the most from the device. With that in mind, I’ll offer some clarifying information as well as some resources I hope will help.
First, the ink cartridges should not dry out after reasonable periods of idleness. One factor that can change this involves how you shut down the printer between uses. If you do shut down the device, always use the power button to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187854
If you need further assistance with anything – or more input on why your ink cartridges might be drying out – I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Excellent printer, quiet, fast, but limited.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer operation is quiet and rapid. Unfortunately, the machine has 2 features that I wish I'd paid attention to when I purchased it. The Display window is on top of the printer, so if I want to confirm # of copies or consult its multiple features, I have to stand up to see it. I did not find out until after installation that this "All-in-One" isn't really "all." It does not automatically make two-sided copies. I can get a 2-sided, but I have to do it manually.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality
good printer for good price, ink is also good pric
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble setting it up, but geek squad helped, got it started. It is easy to use, prints well. Glad ink is not too expensive.
I would recommend this to a friend Good, when it works.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is awesome, when it works. The problem is not so much the printer, but the very unpredictable HP Smart (dumb) application. Whether it works or not, varies from day to day and is based on the position of the moon. Like most software nowadays, the application is likely written and updated by a part-time developer working for peanuts. A Cannon or Brother printer would likely have the same problems. We just need to deal with it.
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and a description of your experience so far. While I’m glad that you like certain aspects of your printer, I’m sorry to hear you’ve encountered such difficulty with the HP Smart App. I can certainly understand why that would be an aggravating side note to a device that otherwise provides what you need. I want to help improve your experience, so I’ll direct you to some resources aimed at reaching that end.
First, I recommend that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution or identify potential workarounds. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
kudos to Kevin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new printer would not connect with my current computer. Therefore, I purchased a new computer. Kevin came out and connected them for me. I am very pleased now.
I would recommend this to a friend- Cons mentioned:Connectivity
Internet problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to connect this printer to our Xfinity internet after much effort and returned this item.
No, I would not recommend this to a friend Okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not copy two sided. The quality of the color printing isn’t as good as I would expect from HP.
No, I would not recommend this to a friend- Pros mentioned:Print quality, Size
Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with this product, just what I was looking for , ink isn’t expensive, size is perfect not to wide or large
I would recommend this to a friend - Pros mentioned:Ease of use
Average, gets the job done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. You get what you pay for, I have definitely used better printers and those are of course more expensive. Relatively easy set up, but it would not connect to my computer for some reason (think it is an issue with my computer not the printer) and had to buy a usb a-b cord to make it work. You need the app on your computer to use it as it doesn't have buttons.
No, I would not recommend this to a friend Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered fast! Doesn’t work as well as I would like with my laptop, but good price
I would recommend this to a friendBryanB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer has work well after it got connected to my computer. Did have some problems getting it connected, but HP help was able to get it working fine.
I would recommend this to a friendBest Portable printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best portable printers. Printer is great with InstantInk membership as you get cartridges to your doorstep
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great printer for the family!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is extremely fast and easy to use. the fax take a little getting use to but it is great. I would recommend it to anyone!
I would recommend this to a friend - Pros mentioned:Print quality, Size
Good Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the printing is good. It is a compact printer does not take up that much space. I would recommend to buy.
I would recommend this to a friend