Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Super versatile wireless ink jet printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great go to wireless AIO for the money. Does everything I throw at it and came with 6 months of free HP ink subscription. Can't go wrong with HP printers.
I would recommend this to a friendBest Portable printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best portable printers. Printer is great with InstantInk membership as you get cartridges to your doorstep
I would recommend this to a friendReview of the Printer I purchased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer. Works great. Looking forward to the next item I need to purchase. Will look at Best Buy first.
I would recommend this to a friendGreat All-In-One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using another all-in-one printer from HP for the last 5 years, and it was time to replace. The printer was super easy to set up, and I really like the HP smart phone app, which is a big improvement from my previous model. In addition, the printer is much smaller and fits better in my current space. There is a "Quiet Mode" which is great while I am on the phone, since the old printer was very loud and people could hear it. The only thing I don't like is the paper loading in the back. I am used to having a tray, and it took me a while to get used to it. If not for the paper tray, I would give it a solid 5.
I would recommend this to a friend- Pros mentioned:Ease of use
HP is a family printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too shabby! We wanted a printer that could be used from our iPhones without breaking the budget. This HP connects rather easy but it took a while. So far so good!
I would recommend this to a friend Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered fast! Doesn’t work as well as I would like with my laptop, but good price
I would recommend this to a friendNew Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little difficult to operate at first. Paper feed is not great. WOULD HAVE LIKED A PAPER BOOKLET OF HOW TO OPERATE.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Simpler gadgets, please come back
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so disappointed with this printer. I have to restart and set up the wig connection every time I turn my printer back on. Then I have to get an app in order to set it up cuz it doesn’t come printed instructions anymore. Also, there’s no basic cord that you can connect from your computer to printer for times when your printer/WiFi is acting up. I wish I can return it but I’m so upset and fed up I’ll probably just end up throwing it in the trash. Nobody should waste this much time on getting their printer to print. And what if I didn’t have WiFi?! I’m not the biggest fan of this. Simpler gadgets, please come back.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. I can understand why the need to frequently reset the printer would quickly become exasperating, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product thank you best buy for the values in
I would recommend this to a friendOkay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not copy two sided. The quality of the color printing isn’t as good as I would expect from HP.
No, I would not recommend this to a friendExcellent printer, quiet, fast, but limited.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer operation is quiet and rapid. Unfortunately, the machine has 2 features that I wish I'd paid attention to when I purchased it. The Display window is on top of the printer, so if I want to confirm # of copies or consult its multiple features, I have to stand up to see it. I did not find out until after installation that this "All-in-One" isn't really "all." It does not automatically make two-sided copies. I can get a 2-sided, but I have to do it manually.
No, I would not recommend this to a friend- Pros mentioned:Size
Small but a workhorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not be fooled by the size. This small compact printer does exactly what you would expect from the more expensive models. Doesn't take up much space and looks good.
I would recommend this to a friend Excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent necessary for use at home by the family. Thanks
I would recommend this to a friendDeskjet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome home printer and scanner that helps me throughout the day with sales orders and purchasing on my job. It also handle clear color scan and prints which are extremely helpful
I would recommend this to a friendNeeded to upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. Had to return and upgrade. Did not have enough features
No, I would not recommend this to a friendBryanB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer has work well after it got connected to my computer. Did have some problems getting it connected, but HP help was able to get it working fine.
I would recommend this to a friendkudos to Kevin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new printer would not connect with my current computer. Therefore, I purchased a new computer. Kevin came out and connected them for me. I am very pleased now.
I would recommend this to a friendPrinters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good printer it is useful and smart but a little bit slow for me
I would recommend this to a friend- Pros mentioned:Scanning
Good all in one for home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good all in one for my home use. Scanning, copying and printing. fits perfectly under my desk and the accompanying software is fairly user friendly and easy to use.
I would recommend this to a friend Bought because there was no other option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap printer. Complicate to install. Force you to install their app on your PC or phone. 200 MB app; basically bloatware with constant nagging at you to sign up for a subscription. Totally obnoxious. They give you as usual a starter ink cartridge, so you can spend another $30 soon after. If you are not using a lot your printer, you will have to change the cartridges even if not used a lot as they dry and don't work anymore..
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you find your printer’s software disquieting and that the ink cartridges you’ve bought have not worked after a time of disuse. I want to help you resolve the issues that you can, and also get the most from the device. With that in mind, I’ll offer some clarifying information as well as some resources I hope will help.
First, the ink cartridges should not dry out after reasonable periods of idleness. One factor that can change this involves how you shut down the printer between uses. If you do shut down the device, always use the power button to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187854
If you need further assistance with anything – or more input on why your ink cartridges might be drying out – I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support