Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Review of the Printer I purchased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer. Works great. Looking forward to the next item I need to purchase. Will look at Best Buy first.
I would recommend this to a friendBuy only if you know HP printers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an HP3630 Deskjet which had several years of hard use and because it has some neat additional features which I could use and because it comes with a couple of ink cartridges and on sale, it's about the same as just the ink cartridges, especially considering HP's free replacement cartridge program. And generally I've been quite happy with it over the past month or so that I've had it. HOWEVER, the installation/set-up instructions are realistically non-existent. Fortunately, having had HP printers in the same family, which actually have accessible instructions, I was able to get it set up -- including getting it to print via WiFi -- without humungous difficulty. Otherwise, if you don't already know how to connect an HP printer, or know someone who does, be prepared to spend an absurd amount of time in guessing and hoping. There IS a useful app to help, if you can find it. It's called HP Smart, which clearly identifies it as a printer set-up app. (/s) I have no idea whether it works if you do not have an HP computer. It will work off a cellphone. That said, once set up the printer does what it is supposed to do, and the plan whereby HP automatically sends you replacement cartridges is nice. Incidentally, HP has a useful community-oriented user support set up which does work when your HP laptop or printer breaks down.
I would recommend this to a friend- Pros mentioned:Size
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a printer for my business and this was perfect to fit in my small office. It was a little difficult setting up but once I did it has been working like a dream.
I would recommend this to a friend Not recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the quality anticipated. Doesn’t print when sending items from phone to print. Have to use an app to print, and even that takes up to 3-4 times to get it to work. Also takes a good 5 minutes to que up the print job. Would not recommend this printer.
No, I would not recommend this to a friendHP Deskjet 4144e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love how good my Printer works. And I love how much ink it can hold it's way better than my old Printer than the Canon one I had. I would Recommend this Printer for my family and Friends.
I would recommend this to a friend- Pros mentioned:Ease of use, Print qualityCons mentioned:Connectivity
A big paperweight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer produced a great color print right after set up. Set up was incredibly easy. I've tried to print multiple times since set up with no luck. The printer is never found on the network.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the feedback. While I’m glad to hear that your printer was easy to set up and that it produced a good color print, I’m sorry to hear that it stopped printing soon after that. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer been very reliable printer
No, I would not recommend this to a friendUpgrade to the HP Envy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret I did not spend 40 dolkars more. This printer I purchased grates on my nerves as it is truly slow and not quality printer
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was a pain in the butt when I used it for the 1st & 2nd time. Not sure what changed but it all of the sudden started working. Now works great.
I would recommend this to a friend Needed to upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. Had to return and upgrade. Did not have enough features
No, I would not recommend this to a friendHP Desk Jet 4155 Wireless Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice little home office printer for small job printing. Copies are clean and clear. Larger jobs call for a trip to a copy/print shop.
I would recommend this to a friendHP Printer Deskjet
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son for college dorm room. It will come in handy for him.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Love this HP DeskJet 4100E
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new printer which was easily installed and has performed well.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
HP Desk Jet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one printer has everything I need at a decent price point. So far it has been easy to use, and works well.
I would recommend this to a friend Hp printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast delivery. And it works great. Will order from this store again.
I would recommend this to a friendNew HP Computer & HP Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not connected my printer yet. I bought a new HP computer recently and the Geek Squad will be coming Nov. 19th to set them both up for me ! I am so looking foreward to this!
I would recommend this to a friendGreat Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was exactly what I needed. In the past when items or product was purchased that needed to be returned, Best Buys return policy was effortless, warm and friendly.
I would recommend this to a friend- Cons mentioned:Connectivity
Good printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great printer for the price. It is bigger than I pictured and has connection issues. But all I do to fix is unplug and it resets. So far no complaints
I would recommend this to a friend Change is Not Easy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a bumpy start with my new printer, but am now totally in love with it. It is fast and accurate. Can't ask for better!
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy start up. Works great. HP is my go to printer. This was a gift as my HP is still going strong after 5+ years!
I would recommend this to a friend