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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,284 reviews
  • Rated 4 out of 5 stars

    Excellent printer, quiet, fast, but limited.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer operation is quiet and rapid. Unfortunately, the machine has 2 features that I wish I'd paid attention to when I purchased it. The Display window is on top of the printer, so if I want to confirm # of copies or consult its multiple features, I have to stand up to see it. I did not find out until after installation that this "All-in-One" isn't really "all." It does not automatically make two-sided copies. I can get a 2-sided, but I have to do it manually.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to operate at first. Paper feed is not great. WOULD HAVE LIKED A PAPER BOOKLET OF HOW TO OPERATE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spend your money elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending several hours trying to get this to work, I was finally able to string together a multi step process that works most of the time. First, cycle the printer's power. Next, send to the printer what you want to print (it will not prinr). Next, run a downloadable HP troubleshooting app. It will say that it can't communicate to tje printer. Next, cycle the power on the printer again. Next, run the troubleshooting app again. Most of the time, the pages will then print. Needless to say, I will be returning the printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works good as of right now. I purchased for college kid and it gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s a great printer for a home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was a little difficult to set up, but that was because I was having problems getting to connect to our WiFi. Once I started using the usb cable it was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BryanB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has work well after it got connected to my computer. Did have some problems getting it connected, but HP help was able to get it working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change is Not Easy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bumpy start with my new printer, but am now totally in love with it. It is fast and accurate. Can't ask for better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cool at first, but bow it acts funny and don't want to connect to my wifi for usage. I keep trying to get it back on, but it's not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good adorable and easy to carry i will recommend people to buy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not working for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are rural and remote with no Wi-Fi or cell service. Not sure if this wire free printer is going to work for us. Been trying to install for 2 days with no luck. Gonna try again with some more knowledgeable help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    kudos to Kevin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new printer would not connect with my current computer. Therefore, I purchased a new computer. Kevin came out and connected them for me. I am very pleased now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat it for the price, I got in on sale for $66. Need a second printer for a home office and it does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deskjet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome home printer and scanner that helps me throughout the day with sales orders and purchasing on my job. It also handle clear color scan and prints which are extremely helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great All-In-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using another all-in-one printer from HP for the last 5 years, and it was time to replace. The printer was super easy to set up, and I really like the HP smart phone app, which is a big improvement from my previous model. In addition, the printer is much smaller and fits better in my current space. There is a "Quiet Mode" which is great while I am on the phone, since the old printer was very loud and people could hear it. The only thing I don't like is the paper loading in the back. I am used to having a tray, and it took me a while to get used to it. If not for the paper tray, I would give it a solid 5.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer that does print fast and have a great price , so a find this one that does all and plus . Im very happy .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP is a family printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too shabby! We wanted a printer that could be used from our iPhones without breaking the budget. This HP connects rather easy but it took a while. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love this HP DeskJet 4100E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new printer which was easily installed and has performed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the right printer for me and what I needed associates were very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Simpler gadgets, please come back

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so disappointed with this printer. I have to restart and set up the wig connection every time I turn my printer back on. Then I have to get an app in order to set it up cuz it doesn’t come printed instructions anymore. Also, there’s no basic cord that you can connect from your computer to printer for times when your printer/WiFi is acting up. I wish I can return it but I’m so upset and fed up I’ll probably just end up throwing it in the trash. Nobody should waste this much time on getting their printer to print. And what if I didn’t have WiFi?! I’m not the biggest fan of this. Simpler gadgets, please come back.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. I can understand why the need to frequently reset the printer would quickly become exasperating, so I’ll offer some resources and information I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Only downfall is I have to replace the ink… a lot

    I would recommend this to a friend