Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
I love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this printer. It works good for what I need it for.
I would recommend this to a friend- Pros mentioned:Size
Small but a workhorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not be fooled by the size. This small compact printer does exactly what you would expect from the more expensive models. Doesn't take up much space and looks good.
I would recommend this to a friend Bought because there was no other option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap printer. Complicate to install. Force you to install their app on your PC or phone. 200 MB app; basically bloatware with constant nagging at you to sign up for a subscription. Totally obnoxious. They give you as usual a starter ink cartridge, so you can spend another $30 soon after. If you are not using a lot your printer, you will have to change the cartridges even if not used a lot as they dry and don't work anymore..
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you find your printer’s software disquieting and that the ink cartridges you’ve bought have not worked after a time of disuse. I want to help you resolve the issues that you can, and also get the most from the device. With that in mind, I’ll offer some clarifying information as well as some resources I hope will help.
First, the ink cartridges should not dry out after reasonable periods of idleness. One factor that can change this involves how you shut down the printer between uses. If you do shut down the device, always use the power button to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187854
If you need further assistance with anything – or more input on why your ink cartridges might be drying out – I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
T.C.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a printer so I can have to print out what I need instead of going to the library and I am enjoying my printer.
I would recommend this to a friendHp best printers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer work awesomely good and help me a lot with fax problems basically can do anything at home with it
I would recommend this to a friendGood, when it works.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is awesome, when it works. The problem is not so much the printer, but the very unpredictable HP Smart (dumb) application. Whether it works or not, varies from day to day and is based on the position of the moon. Like most software nowadays, the application is likely written and updated by a part-time developer working for peanuts. A Cannon or Brother printer would likely have the same problems. We just need to deal with it.
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and a description of your experience so far. While I’m glad that you like certain aspects of your printer, I’m sorry to hear you’ve encountered such difficulty with the HP Smart App. I can certainly understand why that would be an aggravating side note to a device that otherwise provides what you need. I want to help improve your experience, so I’ll direct you to some resources aimed at reaching that end.
First, I recommend that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution or identify potential workarounds. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Internet problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to connect this printer to our Xfinity internet after much effort and returned this item.
No, I would not recommend this to a friend na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer serves my purposes. Good purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Scanning
Good all in one for home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good all in one for my home use. Scanning, copying and printing. fits perfectly under my desk and the accompanying software is fairly user friendly and easy to use.
I would recommend this to a friend Fast delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but very different than old printer. Took a while to figure it out.
I would recommend this to a friendNo issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super ! Work and no issues for 1 year so far. Not printed a lot but so far cartridge still (original)
I would recommend this to a friend- Pros mentioned:Print quality
HP DeskJet Plus 4155
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble getting my computer and the printer to talk to each other initially. But I am very happy with how it works and the quality of the print.
I would recommend this to a friend Save your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this go and buy something more expensive that can actually do a better job that actually has a cord that hooks to your computer that will actually print because I wasted $59.99 on mine still a long print
I would recommend this to a friend- Pros mentioned:Ease of use
Average, gets the job done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. You get what you pay for, I have definitely used better printers and those are of course more expensive. Relatively easy set up, but it would not connect to my computer for some reason (think it is an issue with my computer not the printer) and had to buy a usb a-b cord to make it work. You need the app on your computer to use it as it doesn't have buttons.
No, I would not recommend this to a friend - Pros mentioned:Print quality, Size
Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with this product, just what I was looking for , ink isn’t expensive, size is perfect not to wide or large
I would recommend this to a friend Upgrade to the HP Envy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret I did not spend 40 dolkars more. This printer I purchased grates on my nerves as it is truly slow and not quality printer
No, I would not recommend this to a friendHP Deskjet 4144e
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love how good my Printer works. And I love how much ink it can hold it's way better than my old Printer than the Canon one I had. I would Recommend this Printer for my family and Friends.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
New Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice compact printer. Easy to set up and operate. Clear printing.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
good printer for good price, ink is also good pric
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble setting it up, but geek squad helped, got it started. It is easy to use, prints well. Glad ink is not too expensive.
I would recommend this to a friend Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase was exactly what I needed. In the past when items or product was purchased that needed to be returned, Best Buys return policy was effortless, warm and friendly.
I would recommend this to a friend