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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,285 reviews
  • Rated 5 out of 5 stars

    Best copying machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it works great in my new home office one thing I like is the scanner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Desk Jet 4155 Wireless Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice little home office printer for small job printing. Copies are clean and clear. Larger jobs call for a trip to a copy/print shop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    A big paperweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer produced a great color print right after set up. Set up was incredibly easy. I've tried to print multiple times since set up with no luck. The printer is never found on the network.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the feedback. While I’m glad to hear that your printer was easy to set up and that it produced a good color print, I’m sorry to hear that it stopped printing soon after that. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a pain in the butt when I used it for the 1st & 2nd time. Not sure what changed but it all of the sudden started working. Now works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Confused

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer has a lot of features on itthat i know nothing about every time I want to know I have to call comes withno book or insts

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my mom on mother's day! She absolutely loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was exactly what I needed. In the past when items or product was purchased that needed to be returned, Best Buys return policy was effortless, warm and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Computer & HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not connected my printer yet. I bought a new HP computer recently and the Geek Squad will be coming Nov. 19th to set them both up for me ! I am so looking foreward to this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP deskjet 4115e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture quality. The printed image on a regular paper is superb!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works good as of right now. I purchased for college kid and it gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Machine for the team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I am an IT professional and student. Haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    HP Desk Jet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one printer has everything I need at a decent price point. So far it has been easy to use, and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good printer that I could use for work, school, and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER PURCHASE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL THE FEATURES i WAS LOOKING FOR IN AN ALL IN ONE PRINTER

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not working for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are rural and remote with no Wi-Fi or cell service. Not sure if this wire free printer is going to work for us. Been trying to install for 2 days with no luck. Gonna try again with some more knowledgeable help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    T.C.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a printer so I can have to print out what I need instead of going to the library and I am enjoying my printer.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great printer for the price. It is bigger than I pictured and has connection issues. But all I do to fix is unplug and it resets. So far no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer serves my purposes. Good purchase!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a good little printer, only down is it goes through ink really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    HP DeskJet Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working just fine and is exactly what I needed. Just the right size. Ink is also reasonable.

    I would recommend this to a friend