Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,284 reviews
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for our use. Very nice for pictures and/or copying or printing

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Its good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is good once you understand how to set it up. Could be more user friendly or included better setup instructions. Now that its setup its good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Quick to set and use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer to ship to a relative in need and couldn't bet the price or the ease to get needed documents send out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Decent printers for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used as printer but quality appears to be good. Some challenges setting up printer wireless connection via the HP web application but now good to go. Have not tried scan or copy yet. Does sometime show nor ready with paper loaded on one PC and not another so have a few quirks to deal with. Time will tell how good printer really is but seems ok for the price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP printer Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer,was a little challenging setting up. After setup,tested and worked. Prints well and fast. Easier to setup with phone than with computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase HP products and I always purchase from Best Buy. I have never had a problem with Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to connect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult for setting up. Had to get help,and he had problems...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has performed wonderfully! It's my first time buying from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unreliable wifi to print- would not reccommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer only worked 1 out of every 2 times I tried to print. Even when my phone and laptop were connected properly to wifi, it wouldn't connect to print. I tried troubleshooting a million ways and got nothing from this printer. It worked the first few days I got it and since then has been completely unreliable and a huge waste of money.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has performed so unreliably regarding wireless connectivity. I can certainly understand why this would be an aggravating start to owning the device, especially considering you’ve done so much troubleshooting. I want to help you get the printer working to your satisfaction, so I’ll direct you to some resources aimed at making that happen.

      First, if you’ve not done so already, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Deskjet 4155e

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer deskjet 4155e is good for the price. I was a little confused about why it was difficult to get hooked up. The tech support got it up an running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy, because it’s so easy to use and I can print since my couch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was slow on wireless so i plugged it in. My Wi-Fi keep shutting off on my computer when I tried it wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Performs well and a good price. Delivered on time and in great shape.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works but isnt the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok does everything but little confusing and little frustrating to figure out at times

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use and manual has very little information in it. Manual do not show you how to use all 3 functions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Follow set up instructions

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Need to make sure the printer is linked to computer with wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value, easy to connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to connect to my devices. My only complaint- no instructions to really explain operating panel functions other than basic info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent item, love buying at best buy. The always have the best products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially super difficult to connect and use. After speaking with help support, I was able to get everything going. I’m super technology savvy. I was close to returning it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    great printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a larger printer but this printer will take care of all my needs. Easy to use and functions well

    I would recommend this to a friend