Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
very good printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is excellent, the function I love the most is the scam function, it would scam all your documents at once with one touch
I would recommend this to a friend- Pros mentioned:Size
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, fits in a small area, prints a little slow but serves the purpose. Wired directly to the computer so no need for WiFi.
I would recommend this to a friend - Cons mentioned:Connectivity
Not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a lot of trouble trying to set up the printer. /we were subjected to long waits for assistance and when we did get assistance it was not effective. We eventually returned the printer. Our computers could not recognize it. It did not work wirelessly.
No, I would not recommend this to a friend Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When shut off and turned back on it’s difficult to print
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Good quality. Fine printing. Good paper storage and speed.
I would recommend this to a friend - Pros mentioned:Print quality
Poor WiFi easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi connection is spotty and feeder is not the best for larger printing jobs - good for small printer jobs for home use
No, I would not recommend this to a friend Love shopping at Best Buy’s!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this printer for two weeks. So far I have printed from my iPhone and have scanned about 10 pages of documents. So far, so good!
I would recommend this to a friend- Pros mentioned:Price, Size
Easy set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this copier, scanner and fax. It much smaller than the usual ones. Great price as well
I would recommend this to a friend Jus okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an okay printer. Nothing amazing. Just basic. It does its job.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me this printer is working properly and fantastic. With my computer, my phone and the App as well.
I would recommend this to a friendFind a Different Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself some hassle and don't buy this piece of junk. The idea of an app controlling the printer wirelessly from anywhere sounded great, and on the rare occasion it did work that was convenient. I read reviews of people having trouble with the printer/app combo and figured it was old people not knowing what to do. I'm in my early 30's and very technically savy, this app is a piece of junk. And without the app you can't do anything with the printer. It never connects easily, there's always a ton of hassle getting things to print or scan. The app crashes constantly or gives error messages without clear solutions. It also won't let you scan to the app on a phone despite specifically saying that it does in the product description. Stay clear of this printer until they make a functional app
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Steve.
I’m sorry to hear you’ve encountered such difficulty using the HP Smart App. It’s no surprise that you seem to be at your wit’s end, considering the challenges to describe with basic usability. I want to help you improve your experience with the printer, so I’ll direct you to some resources aimed at making that happen.
First, I recommend that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
Regarding the scanning feature you mention, I’m not sure whether that’s possible or whether any workaround exists. For that – and if you’re still having difficulty with the app – I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the printer, it is easy to set up and work via Bluetooth. Works great for small jobs not recommended if you print a lot.
I would recommend this to a friend Nice printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this printer. I like it because it does use but one black and one color cartilage.
I would recommend this to a friend- Cons mentioned:Connectivity
Okay product for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price, but sometimes has a hard time connecting to the WiFi.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Excellent printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my kids for home schooling. Easy set up, easy to use. Excellent printer!
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Amazing printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s one of the best printer I use so far and work very fast and very easy to install
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Excellent printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is so easy to use, and I love the print quality! Thank you very much!
I would recommend this to a friend Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last HP printer lasted 15 years,,,,i wanted to try the print via Bluetooth but was afraid i couldn't figure it out. No problem,,,,love it.
I would recommend this to a friendmr. so happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer does everything it that is required in my field of work , so happy i bought it.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Good allinone Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and easy to setup and use, the price of replacement ink isn’t outrageous either.
I would recommend this to a friend