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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 5,284 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great printer at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer it had everything I was looking for and more.very affordable price .easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPPrinter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Really like it. Was not so easy to set up. Like we were told it was in store. Had to call help line. But they were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is excellent, the function I love the most is the scam function, it would scam all your documents at once with one touch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Basic printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relative easy to install. It doesn't came with an usb cable though. It's a basic printer but it has everything I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp is good printer and i will get other one again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disconnects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an easy process to set up, but for whatever reason. It often disconnects and will say it is busy. Sometimes if I plug and unplug it'll catch up, other times it won't. So then I have to redo and print documents. It's kinda inconvenient. My cheaper printer worked better

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Kiesha.

      I’m sorry to hear that your printer has not maintained a reliable wireless connection. I can certainly understand why the frequent loss of connectivity and the need to reprint documents would quickly become frustrating, so I’ll point you toward some resources I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Fantastic Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for students it doesn’t take up much space and has easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always have the best deals and products no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer that works fantastic with the Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4155e printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I had to have my son teach me how to download help to get it set up...he went online to find the information but we're all good :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi function machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old scanner combo. No problems. Works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer is half set up at the moment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a person like me who is not a techie this has been difficult printer to finish setting up. I have yet to get it to communicate with my laptop. You Tube was not very helpful. I can not afford to pay extra for Geek squad to come to my home. I have difficulty understanding directions over the phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, quite and so easy to handle! love the Bluetooth option I can print from my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working great. Have moved across multiple states and still no problems. Have the Instant Ink program also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - had a time finding HP Smart to use scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Scanning

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, clear and colorful prints. Huge ink reserve. Easy scanning and wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love shopping at Best Buy’s!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for two weeks. So far I have printed from my iPhone and have scanned about 10 pages of documents. So far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do not have a title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working without any problems do not have anything else to say

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not Very Versatile.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be wary of this printer. Though the spec sheet states there is a USB port, HP has removed it and is strictly wireless. It did not connect directly to my iPhone, I would have to have a home network and where I was using this, I did not have a network. I was able to return it, that was the highlight.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Setup

    Rated 3 out of 5 stars

    DeskJet 4155

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of problems set up and connecting to computer.

    No, I would not recommend this to a friend