Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Size
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and not as big and clumsy as other big copiers. Takes up little space.
I would recommend this to a friend White Printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been working great. Have moved across multiple states and still no problems. Have the Instant Ink program also.
I would recommend this to a friendMs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice to be able to print and fax from home using a phone
I would recommend this to a friendHP Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the wireless connectivity! Can prunt from phone or laptop!
I would recommend this to a friend- Pros mentioned:Print quality
Printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Just is not able to do 2-sided unless sitting near by to flip page over. Otherwise, great product.
I would recommend this to a friend - Pros mentioned:Price, Print quality
HP printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, good quality prints, reasonable price, gets the job done!!
I would recommend this to a friend Great for college student.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter to use in her sorority room at college. Works great.
I would recommend this to a friend- Pros mentioned:Ease of use, Price
6P: Perfect Printer-Plug n Print-Perfect Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Printer. Easy setup, Easy instruction. Plug and Print. Perfect Price.
I would recommend this to a friend What a Pain......
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was assured from a Best Buy rep that this was compatible with my Samsung Chromebook and it was a simple setup. WRONG....... my son and grandson spent hours talking to a HP rep. Finally, after spending hours and I mean hours over a period of days, we got it to print. I left everything exactly as it was and went to sleep, guess what? the next day it wouldn't print, back to the HP rep. and after doing everything he said while still on the phone it still wouldn't print. The HP rep said I could get a cord to connect the printer to the chromebook and that they were universal so it didn't matter which one I got, guess what? WRONG again. After hours of researching, asking questions, waiting for answers, I finally ordered one from Amazon and if that doesn't work my son who's in charge of a large IT Dept. in Florida will be visiting and if he can't get it to work it's going back and it's the last purchase I'll ever make from Best Buy!!!!!!!!!
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Frequently will not connect to my devices. My phone says it's connected to the printer but when I go to print it says it can't locate the printer. A lot of time spent re-connecting it and this time, it simply will not connect. Spare yourself. Stay away from HP>
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not maintained a reliable wireless connection. I can easily understand why the frequent need to reconnect the device would be exasperating. I want to help you remedy this problem, so I’ll provide some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the connectivity problem remains, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP Deskjet 4155
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine quality on color - copying is sharp - I have not yet tried to scan ... Quiet - HP Technical was great at setting it up
I would recommend this to a friendPrinting on both sides
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are features that my other HP printer had, like printing on both sides.
I would recommend this to a friendHappt to copy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the cost.Out standing sales people with good knowledge and good sales skills.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Tom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, legible printer for the money. Makes nice copies and very user-friendly!!
I would recommend this to a friend drinks ink
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a decent printer, but everytime i go to print i need ink. it seems im always buying ink for this printer. it eats ink. i only use it maybe once a month.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works well, The only issue I have is the ink does not go far. I do get the XL
I would recommend this to a friendno good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it printed 1 time and stopped and hasn't printed since.I bought the insurance plan for it but was told they don't work on printers.I also could not return it because it was past 14 days.The only thing they(best buy) could do is to send a geek squad member out to my home to see what they could do.I said fine,then they informed me it would be 99.00.But what about the warranty i asked but house calls are not included. all of this conversion took place on the 15th day,one day late for returns.personally,i think this whole thing is rigged against the consumer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your printer has stopped working, and that you’ve encountered such difficulty with the seller and the protection plans you purchased. Your dismay comes as no surprise here. I want to help you resolve this situation, so I’ll provide a resource and some information I hope will make that happen.
I can’t tell from your review what issue the printer faces or why it stopped working. I recommend that you contact us directly so we can assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use, Print quality
Martom
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good easy to replace the ring Sizer ink. Good price prints really well
I would recommend this to a friend HP 4100
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fairly easy to install; however, I did need to involve Geek Squad.
No, I would not recommend this to a friendEfficiency
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to use the ink too fast for the few copies I have printed. Already ordered ink.
No, I would not recommend this to a friend