Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,285 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Frequently will not connect to my devices. My phone says it's connected to the printer but when I go to print it says it can't locate the printer. A lot of time spent re-connecting it and this time, it simply will not connect. Spare yourself. Stay away from HP>

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has not maintained a reliable wireless connection. I can easily understand why the frequent need to reconnect the device would be exasperating. I want to help you remedy this problem, so I’ll provide some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the connectivity problem remains, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    What a Pain......

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assured from a Best Buy rep that this was compatible with my Samsung Chromebook and it was a simple setup. WRONG....... my son and grandson spent hours talking to a HP rep. Finally, after spending hours and I mean hours over a period of days, we got it to print. I left everything exactly as it was and went to sleep, guess what? the next day it wouldn't print, back to the HP rep. and after doing everything he said while still on the phone it still wouldn't print. The HP rep said I could get a cord to connect the printer to the chromebook and that they were universal so it didn't matter which one I got, guess what? WRONG again. After hours of researching, asking questions, waiting for answers, I finally ordered one from Amazon and if that doesn't work my son who's in charge of a large IT Dept. in Florida will be visiting and if he can't get it to work it's going back and it's the last purchase I'll ever make from Best Buy!!!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, good quality prints, reasonable price, gets the job done!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not as big and clumsy as other big copiers. Takes up little space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well, The only issue I have is the ink does not go far. I do get the XL

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Just is not able to do 2-sided unless sitting near by to flip page over. Otherwise, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer All one

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product y and recommend this article, loved product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP 4100

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to install; however, I did need to involve Geek Squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    6P: Perfect Printer-Plug n Print-Perfect Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Printer. Easy setup, Easy instruction. Plug and Print. Perfect Price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good allinone Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and easy to setup and use, the price of replacement ink isn’t outrageous either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item works great worth the price I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal, I wish I brought it before, works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - had a time finding HP Smart to use scanner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved HP Products, I do have to say that am not to satisfied with how this one prints. I hope is just my settings or something that am doing wrong, but when I print something out it looks blurry and not very clear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Efficiency

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to use the ink too fast for the few copies I have printed. Already ordered ink.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Avoid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy. HP service unable to prevent recurring issue with WiFi connectivity. I regret buying this printer based on my experiences.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Tom

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, legible printer for the money. Makes nice copies and very user-friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Martom

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good easy to replace the ring Sizer ink. Good price prints really well

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    HP 4100 series printers are garbage.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up, once it was set up( by Geek Squad online) it failed again. Geek squad told me that it would probably happen again. Returned product and 4 other customers were returning their printers for the same problem. Bought a Brother printer and have no problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Works perfectly for me. I recommend this.

    I would recommend this to a friend