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Customer reviews

Rating 3.9 out of 5 stars with 5286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,286 reviews
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer -had for over a year now...has worked flawlessly; it is rather big though-FYI

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed and has been working fine since then.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty convenient for home use. Easy installation with step by step instructions. Wifi enabled Mamés a lot easier

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    HP 4100 series printers are garbage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up, once it was set up( by Geek Squad online) it failed again. Geek squad told me that it would probably happen again. Returned product and 4 other customers were returning their printers for the same problem. Bought a Brother printer and have no problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to use. I print wirelessly from my iPad with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer highly recommend for the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is my first choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, great price I love HP branch HP nice design and durable products

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not ideal for scanning photos

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this primarily for the table-style scanning ability. It is not a good quality scanner unfortunately. If scanning is not important to you, this may be a good selection but as a scanner of photos, it leaves a lot to be desired.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Love HP Products - But, This One A Challange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned HP laptops and printers for years, and a loyal customer to them despite my frustration about their exorbitant prices for printer ink cartridges. I purchased this HP all-in-one printer for my 81 year old mother, and I finally just gave up (for her) and returned it. This printer is wireless only (no USB direct connect option). While to the tray to load paper was not easy to do, and the other tray to place documents for scanning and copying was way to sensitive in recognizing, the worst part was the wireless connection continually dropping. This required having to unplug the printer and replug into power to reset and connect. Again, I am a loyal HP customer, but this printer was an anomaly in my purchase experience of their products and had to bail out in order to not have to run to my 81 year old mothers house over and over to help her.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Scanning

    Rated 3 out of 5 stars

    All that shines is not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice printer. The only downfall is the time it takes to print one sheet of paper. As long as it takes you would think it is little elves creating the document in there. Copying and scanning are excellent though. So if u need to print fast this is not for you, but a quick scan or copy is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Works well for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and never had issues with this. Came along with with Cartridges as well

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Give me back a wire for connectivity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get the printer to connect with my computer. I went through all the steps required for connectivity. The process took over an hour. I printed a test document and then had to leave for an appointment. When I returned, I couldn't print a document.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer lost the connection to your computer after setup and has not reconnected. I can wholly understand your frustration, considering the device won’t print. I want to help you get it connected and working properly. I hope the resources below will reach that goal.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the printer still won’t connect, I suggest that you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works as I intended it too. Used wirelessly from the Chromebook and cell phone. Instant ink by HP is a huge time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I have had for over a year, and no issues…definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was suer happy with this printer. Excelente product.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Printer and scaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very hard for everyone to instal . But the printer and scaner for both in this price is good. Thanks bestbuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. Returned it. Wasn’t easy to print from the phone, it didn’t print both sides automatically.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this printer on line. It was ready for pick up with 1 hour. It is very dependable and eases my everyday job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - had a time finding HP Smart to use scanner.

    I would recommend this to a friend