Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Great scanner/printer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little printer is perfect for scanning and printing! I needed it for ADF scanning and it is perfect!
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to use only the initial that puzzled me but when I tried calling the support it worked fine
I would recommend this to a friend Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always have the best deals and products no complaints
I would recommend this to a friend- Cons mentioned:Connectivity
No ethernet slot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i cannot get this attached to my (very) old desktop. Works fine with phone and Chromebook. no ethernet slot and I do not have Bluetooth capability on my computer. Directions tell me to follow direction on Microsoft 8 setting and I have Microsoft 10.
No, I would not recommend this to a friend do not have a title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is working without any problems do not have anything else to say
I would recommend this to a friend- Pros mentioned:Ease of use
home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for home use and small home office. Very easy to setup and use. Wish it could hold more standby paper.
I would recommend this to a friend - Pros mentioned:Ease of use
Efficient and effective.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this printer has worked flawlessly and it ws very esyto connect with anew laptop and older desktop.
I would recommend this to a friend Bad design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reproductions were OK. It just took forever to print them. And I mean forever. But the worst thing about it was the top. When you lifted it, it wouldnt stay put. And it was so heavy that it crashed down on the glass screen. Huge engineering issue. Only a matter of weeks before something breaks.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve encountered trouble with your printer. I can certainly understand why slow print speed and the issue with the scanner lid that you describe would be cause for concern. I want to help you resolve the situation, so I’ll suggest some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/gb-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
Next, I can’t say for certain what’s happening with your printer’s scanner lid, but I believe it deserves further investigation. I recommend that you contact us directly so we can help you assess what’s going on and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product very good buy recomend Excelent product very good buy rrecomend
I would recommend this to a friendEh..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. Not well, but decent enough? Print seems grainy and even though I’ve tried to calibrate it, it cuts the bottom off sometimes during printing. I’ve had better luck with Canon in the past, that I’ve found on better sale than what this was. Unfortunately, I needed a printer on the fly so this was my option. I wouldn’t buy again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has rendered prints of lesser quality than you’d expected, and that it has cut off some prints. It’s no surprise that you’re disappointed, especially considering you’ve had better experiences with other printers. I want you to remedy these problems, so I’ll offer some resources that I hope will help you get the printer working to your satisfaction.
First, I recommend that you follow the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
- support.hp.com/us-en/document/c06557991
The fact that some prints get cut off does concern me, and I believe it deserves further investigation. I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
User Friendly Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my father‐in-law. He asked me to help himnwith the set-up and I could not believe how easy it was.
I would recommend this to a friendPleased Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love It! I love being able to print from my phone.
I would recommend this to a friendTAURUS50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and efficient. The paper is good and the ink pack was a great deal. Will buy at Bestbuy all the time.
I would recommend this to a friend- Cons mentioned:Connectivity
Avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glitchy. HP service unable to prevent recurring issue with WiFi connectivity. I regret buying this printer based on my experiences.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, but had issue with scan before I realized I needed to do a separate action to download it.
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer also appreciate option to join getting toners maioed
I would recommend this to a friendgreat printer for the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer that works fantastic with the Wi-Fi
I would recommend this to a friendMulti function machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old scanner combo. No problems. Works good
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Great and good purchasing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, small device takes up little space, and excellent copies.
I would recommend this to a friend Printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a lifesaver less worried if going to a printing store to get my stuff done
I would recommend this to a friend