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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 5,285 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small office printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good printer, but not fast enough if printing large amount, as is slow. It is small enough for small .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    My print

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer because it is easy to use with WiFi the prints are fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lifesaver less worried if going to a printing store to get my stuff done

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    What's up with that?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful print quality...for what I need, but wow...what a PITA to install! My other printer, an HP6830 was and easy install with HP Smart. I finally relented, installed the 4155 with a direct connection. It works fine from our tablet, and garage computer...hit and miss with our Motorola cell phones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One and done

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer with the capacity to do it awllllll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, would recomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived on time and has worked well so far. Great Product, would recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good quality for it's price, I would recommend it...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home use and easy to use. It is the right size and a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good features for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Bought it for my daughter who is in college and needed a printer for her papers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cheap printer is very valuable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and is very dependable. I also appreciate the Instant Ink.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The Perfect Printer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to find a small yet perfect printer for my growing home office. I preferred to get an all in one, much like my desktop to save space. I was fortunate to find the printer that is an all in one with a price that was perfect. This printer provides all the functions I need and works perfectly with easy setup! I am really happy with the option, my selection and my new addition!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price for a quality printer. Have used many times and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Ok Printer, have to turn it off/on to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok printer, goes through ink quickly. I've had to turn it off/on everytime I want to print something and there's been a gap between print jobs. Works good enough for small jobs, but if you're using a printer full time, get something better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Personal printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't load a lot of paper in printer. Must put one page of paper in tray at a time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy you have been very diligent in assisting me complete this purchase from beginning to end and that I thank you for the job well done!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No ethernet slot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cannot get this attached to my (very) old desktop. Works fine with phone and Chromebook. no ethernet slot and I do not have Bluetooth capability on my computer. Directions tell me to follow direction on Microsoft 8 setting and I have Microsoft 10.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reproductions were OK. It just took forever to print them. And I mean forever. But the worst thing about it was the top. When you lifted it, it wouldnt stay put. And it was so heavy that it crashed down on the glass screen. Huge engineering issue. Only a matter of weeks before something breaks.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you’ve encountered trouble with your printer. I can certainly understand why slow print speed and the issue with the scanner lid that you describe would be cause for concern. I want to help you resolve the situation, so I’ll suggest some resources aimed at making that happen.

      First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
      - support.hp.com/gb-en/document/ish_2817150-2408088-16

      Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
      - support.hp.com/us-en/document/c02919168

      Next, I can’t say for certain what’s happening with your printer’s scanner lid, but I believe it deserves further investigation. I recommend that you contact us directly so we can help you assess what’s going on and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    TAURUS50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient. The paper is good and the ink pack was a great deal. Will buy at Bestbuy all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father‐in-law. He asked me to help himnwith the set-up and I could not believe how easy it was.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP has changed a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaces an HP D110a purchased in 2012 because of it's spooling quickly and quick output when I purchased an iMac Late 2012. This printer, though the image quality parallels the D110a, falls short of it's performance. The "simple set up and step by step instruction " claimed for the HP Deskjet Plus 4155 was delayed. Partially because My ISP was upgrading so I used my phone hotspot to supplement he connection to download the HP Smart App ultimately requiring a factory reset to establish communication with the home network router and e-print capability because the driver for Scanning was not installed. At last issues were resolved by installing the HP4155 as a Bonjour Printer. One other set-up fall back compared with the D110a is the lack of digital display and direct set up for WiFi network and Password. Once the print job transmit to the print queue speed is comparable to the D110a but I have yet to be successful in resolving the lag in spooling the print job.

    No, I would not recommend this to a friend