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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,285 reviews
  • Rated 4 out of 5 stars

    Tech Salesmen and Printer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was hesitant with this purchase at first, and although it was not seamless to get the printer up and going, specifically as regards scanning functionality, I AM happy with this unit thus far. What I was VERY happy with, were the 2 store employees who went out of their way to see that I had everything that I could have wanted or needed. They were kind, attentive, and professional through the whole process and I thank them for their efforts.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse printer I ever owned. Not only does it not stay connected to your wireless it is almost nearly impossible to connect it to wireless. I used it twice and now it will no longer connect again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use only the initial that puzzled me but when I tried calling the support it worked fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - DeskJet 4155e Wireless All-In-One Inkjet Prin

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy small performance with this machine and un happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for home use and small home office. Very easy to setup and use. Wish it could hold more standby paper.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Not well, but decent enough? Print seems grainy and even though I’ve tried to calibrate it, it cuts the bottom off sometimes during printing. I’ve had better luck with Canon in the past, that I’ve found on better sale than what this was. Unfortunately, I needed a printer on the fly so this was my option. I wouldn’t buy again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has rendered prints of lesser quality than you’d expected, and that it has cut off some prints. It’s no surprise that you’re disappointed, especially considering you’ve had better experiences with other printers. I want you to remedy these problems, so I’ll offer some resources that I hope will help you get the printer working to your satisfaction.

      First, I recommend that you follow the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
      - support.hp.com/us-en/document/c06557991

      The fact that some prints get cut off does concern me, and I believe it deserves further investigation. I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Momma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am lovin it, i would not trade it for anything in the world

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Efficient and effective.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer has worked flawlessly and it ws very esyto connect with anew laptop and older desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jeffs printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the first printer i have owed that is ready to print

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but can't adjust the font size. When it prints, it's small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PrinterPrinter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Thing I don't like is the power button is in the back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Printwr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite printer I’ve ever had. A little hard to use and can be confusing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, but had issue with scan before I realized I needed to do a separate action to download it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP SMART

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer its a perfect fit for a home use. Excellent product for a business use also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great and good purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, small device takes up little space, and excellent copies.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hp printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it works but info on it if it does not work might tell you on the app or you have to hit the info reset it up not the best as not sure what’s wrong when it won’t print but works most of the time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest printer youll ever own!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Instant Ink delivery program is a dream come true!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally can print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as far as i know. Haven't used it much yet. Was a great price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This is not the one.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre printer. You have to buy a monthly subscription to use it. Runs out of ink quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought on a whim, it was easily installed and prints well.

    I would recommend this to a friend