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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 5,284 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Ok Printer, have to turn it off/on to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok printer, goes through ink quickly. I've had to turn it off/on everytime I want to print something and there's been a gap between print jobs. Works good enough for small jobs, but if you're using a printer full time, get something better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average Printwr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite printer I’ve ever had. A little hard to use and can be confusing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech Salesmen and Printer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was hesitant with this purchase at first, and although it was not seamless to get the printer up and going, specifically as regards scanning functionality, I AM happy with this unit thus far. What I was VERY happy with, were the 2 store employees who went out of their way to see that I had everything that I could have wanted or needed. They were kind, attentive, and professional through the whole process and I thank them for their efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Twin 2022

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP copier is great. I had to download an app to print from my Android phone. No other problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use only the initial that puzzled me but when I tried calling the support it worked fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review by Ken Burmeister, 4-18-2022

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer worked fine until it appears to have run out of ink. How do I get the 6 month supply of ink mentioned?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Not well, but decent enough? Print seems grainy and even though I’ve tried to calibrate it, it cuts the bottom off sometimes during printing. I’ve had better luck with Canon in the past, that I’ve found on better sale than what this was. Unfortunately, I needed a printer on the fly so this was my option. I wouldn’t buy again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has rendered prints of lesser quality than you’d expected, and that it has cut off some prints. It’s no surprise that you’re disappointed, especially considering you’ve had better experiences with other printers. I want you to remedy these problems, so I’ll offer some resources that I hope will help you get the printer working to your satisfaction.

      First, I recommend that you follow the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
      - support.hp.com/us-en/document/c06557991

      The fact that some prints get cut off does concern me, and I believe it deserves further investigation. I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble connecting to printer so have bee unable to use it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer 4155e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am liking my new printer a lot. I have trouble understanding it but what I am learning as I go is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer; good value. Very easy to set-up. Ink easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for home use and small home office. Very easy to setup and use. Wish it could hold more standby paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Efficient and effective.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer has worked flawlessly and it ws very esyto connect with anew laptop and older desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, but had issue with scan before I realized I needed to do a separate action to download it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new printer and decided to back to HP from Canon, really simple set up and perfect for the home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great and good purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, small device takes up little space, and excellent copies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy for the money. slower than expected. not great for business use.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    HORRIBLE!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst printer I have ever had, 3 HP printer I owned and the setup is ridiculous, print quality and errors are constant and its just horrendous

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low volume inexpensive printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints, scans ok but is slow and paper capacity is limited. Fine for ocassional use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the Geek Squad match ing my HP printer with my Wi-Fi it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought on a whim, it was easily installed and prints well.

    I would recommend this to a friend