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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,284 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works exactly the way I expected. It is portable and nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good basic printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up if not using wireless. You don't get Instant ink that way but since I don't print much that is not an issue. On the slow side and if you don't extend the flap on the paper output tray - which does stick out and looks like it could easily break - the paper flies to the floor. So - good for my purposes which is occasional low volume printing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete garbage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer and thought it was a good deal.. but after hours of use... well... you get what you pay for. This printer takes up to an hour on one job. I've had to reinstall the printer for each print job I do. I can't believe HP/ Best Buy would even sell something like this. This is embarrassing. Take my advice, pay up for a nice printer, you'll benefit in the long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever owned! Performance is great, very easy set up and use. Highly recommended this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer..my friend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer all in one is an absolute must!! It really came in clutch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, set up was straight forward. First time with a wireless printer and loving it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I’m Not Too Sure About This Printer Now

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t even lasted me a year before it just stopped doing what it needed to do. Now my pages have faded ink with brand new ink cartridges and nothing has been able to repair it yet. Definitely not satisfied with this HP printer at all and I’m sad to say that

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has rendered prints of poor quality. I can certainly understand why this would be an unexpected and unwelcome surprise after having the device only a year and having done some troubleshooting with no success. I want to help you resolve this problem, so I’ll provide some resources aimed at making that happen.

      First, I recommend following the steps listed in a guide on our support site to improving print quality. Issues covered include faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
      - support.hp.com/us-en/document/c06557991

      If the problem persists, I suggest you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Nice Looking printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I had to return this printer before even using. I didn't realize until I opened the box that it feeds from the rear and that won't work in my setup. The printer looked nice and it was shrink-wrapped in the box which I like. I also noticed that the new printers mostly use the same ink. It's just one number to remember, then chose black or color and/or the extra large capacity. Best Buy refunded my money without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer connected very easy to my phone. I was able to take care of important business without having to leave home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the printer and we are very satisfied with the performance so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote printing helps me, do not have to move laptop to print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 4100 Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase HP printers. I like this one thus far. Easy to maneuver and a I like the wireless fax.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the idea that I can’t print double sided.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expect Stereotypical Printer Frustrations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very tech savvy person but I couldn't get the firmware setup for this printer to work with my 2018 macbook pro. The setup window got stuck on "Thank you for your patience" for +/- 25 minutes. I tried to complete the process 3 times. I was able to print and copy but not scan. Printing 14 pages took 17 minutes. The quality of grayscale printing was acceptable but not excellent, which was in line with my needs and expectations for the price. After years of not having printer I will be returning this one after one night. Do better HP. If you can't come through on an all-in-one machine for just over a hundred bucks, that's okay. Do us all a favor and just skip making it. My time has been wasted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my hp printer, i needed to purchase it because i am getting ready to start school

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer for my college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic printer, but a good buy for my son at this time when it is difficult to access printers on campus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP DESK JET 4155

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this printer. Great features for the money. Setup was easy but getting it to recognize the Wi-Fi was a small challenge. My only complaint is that it is noisy. Sounds like it’s trying to print or grab paper every 10-15 seconds. My remedy is to shut it off after each use because the noise is annoying. It is also why I would not recommend it to a friend. Trying to find a number to call HP is like looking for a needle in a haystack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP PRINTER 4155

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and really worked well for all our projects that needed to be completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER with FREE INK!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY with my NEW HP DESK JET # 4155e ALL IN ONE INKJET PRINTER with 6 months FREE INK. GR-8 BUY!

    I would recommend this to a friend