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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 5,285 reviews
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless White HP Printer with Scan, print and copier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using & enjoying my new printer very much. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP HAS WON ME over

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The All in One printer . HP HAS TAKEN TECHNOTO SNOTHER LEVEL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use. Reasonable price. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good HOSupport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Thanks to support from HP to help me with setup

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer sucks! The bottom line is that this printer doesn't do the ONE THING it's supposed to do, print, without a giant struggle. I just purchased this on 4/10/2021 and was only able to print once from my phone and once from my laptop. That was it! It's so unreliable I actually get anxiety every time I want to print because I am hoping that it will work. Set up went fine, but it'll just decide to be "offline" inexplicably and I have no way to fix it. I face a printer issue that just throws me off and makes me want to pull out my hair in frustration. It doesn't come with a cord, so god forbid you should just want to plug the thing into your computer the old fashioned way. The genius creators at HP decided they were too good for cords and didn't include it in the box, and yet having a cord would be the only way to actually be sure it will connect and do its job. I am very computer oriented, so there's no excuse for why this is such a struggle. My issue today which was the last straw was trying to print, and my computer gives me a "Looking for printer" message. Oh boy, now I know it's going to be one of THOSE times. I go to the printer and EVERYTHING is flashing: the power button, the "i", the tiny orange light in the corner, and the weird symbol that looks like a sheet of paper with a down arrow (whatever that's supposed to mean, I have no idea), and the tiny screen is flashing the wifi symbol, the letter E, and the ink icons. I honestly have no idea what this printer is trying to tell me the error is. I am just aggravated yet again with this garbage product. I am returning this today 4/11/2021 as soon as Best Buy opens. For the love of God HP, do some user experience testing and listen to your customers!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Needs to be more user-friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was unusually user-Unfriendly. I needed to go to the 'Geek Squad' several times before I could get it to function correctly, and even THEY needed to spend extended time on it. It was very difficult to get it to link to my computer (Mac)...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    printer selection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wrote review of selecting right Printer H&P for lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it working very good and i love it every one should buy one

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money....picture perfect printing.. Getting it started took awhilei.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete garbage

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer and thought it was a good deal.. but after hours of use... well... you get what you pay for. This printer takes up to an hour on one job. I've had to reinstall the printer for each print job I do. I can't believe HP/ Best Buy would even sell something like this. This is embarrassing. Take my advice, pay up for a nice printer, you'll benefit in the long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is an amazing product. The setup was super easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works good just doesn’t stay connected to the device like it should

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    College printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For daughter at colege. Likes it very much blu tooth frim phone also

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a network printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this printer to replace another HP printer that had recently failed after many years of faithful service. We were not having to print as much as before, but needed something that we could print from any device on the network (laptop, tablet, phone, etc.) The HP4155e should have fit the bill. However, once we set it up, we were only able to print one document. Since it was not directly wired to a local laptop, it would go to sleep and we were not able to print from any device. We tried the app and other devices with no luck. We could not wake it up, either. The only way we could print was to physically unplug the power cord, then plug it back it and try to print. It defeats the purpose of having a "network printer" if you have to physically unplug it for each use. We are returning this for something a little more capable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Serves all our home printer/copier needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Works like a well oiled machine and the price fit nicely into our budget

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    needed for working from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what I need for working from home. Good quality, not the fastest but does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to setup and use. Good quality printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good print quality. My only complaint is that it runs out of ink way too fast.

    I would recommend this to a friend