Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good print quality. My only complaint is that it runs out of ink way too fast.
I would recommend this to a friend Not a network printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this printer to replace another HP printer that had recently failed after many years of faithful service. We were not having to print as much as before, but needed something that we could print from any device on the network (laptop, tablet, phone, etc.) The HP4155e should have fit the bill. However, once we set it up, we were only able to print one document. Since it was not directly wired to a local laptop, it would go to sleep and we were not able to print from any device. We tried the app and other devices with no luck. We could not wake it up, either. The only way we could print was to physically unplug the power cord, then plug it back it and try to print. It defeats the purpose of having a "network printer" if you have to physically unplug it for each use. We are returning this for something a little more capable.
No, I would not recommend this to a friendPrinters should NOT sleep!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The print quality was fine, as I would expect from HP. However, it does this annoying "deep sleep" phase where it doesn't do anything until I randomly unplug it and it MAY choose to start.
No, I would not recommend this to a friend- Cons mentioned:Setup
Printer's OK, setup instructions very poor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had no interaction with Best Buy staff in buying printer because of quarantine. Printer came promptly after my order. Setup difficult because of hopeless instructions. I trust printer will work satisfactorily, but haven't had time yet to test it thoroughly.
No, I would not recommend this to a friend - Pros mentioned:Size
Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size..a pain to get set up with computer(having them 'talk' to one another) but once done, seems to be good. Wished the company would have included an owners manual to understand what the buttons do!
I would recommend this to a friend Good Choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my use, good prints, somewhat heavy on ink usage.
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, does all it claims to do. Happy with purchase.
I would recommend this to a friendGreat printer for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer at a low price. It took a while to get the printer connected to my network but works very well now.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Easy to install and use. perfect size
I would recommend this to a friend Hard to set up
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer did the job a little hard to set up though
I would recommend this to a friendFaxless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was advertised as Fax capable, but not really. This printer was advertised as WiFi capable, but not really. Not really exactly what we wanted/needed, but due to Best Buy return policies, we are stuck with it. Forgot that years ago I knew not to make purchases from Best Buy.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has failed to maintain a reliable wireless connection and that one of its features is different that you expected. It’s easy to understand why these issues would add up to a poor start to ownership. I want to help you resolve as much of this as possible and get the most from the device, so I’ll provide some applicable resources.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. On the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Nice Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed. Works like a well oiled machine and the price fit nicely into our budget
I would recommend this to a friendGolden sitter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Excellent customer service Thanku Thanku
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and working perfectly. Great for home or office
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an inexpensive all in one printer it works well. Easy to set up and run printer.
I would recommend this to a friend Mary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using & enjoying my new printer very much. Thank You
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was just the right size for our home use. Easy to set up
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new HP printer and plan on continuing using HP for a long time.
I would recommend this to a friendHP HAS WON ME over
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The All in One printer . HP HAS TAKEN TECHNOTO SNOTHER LEVEL
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does everything and you discounted get ink cartridges for 6 months. Great printer!
I would recommend this to a friend