Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,285 reviews
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new HP printer and plan on continuing using HP for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it let know when it out paper best part is you get free ink for 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer at a low price. It took a while to get the printer connected to my network but works very well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to printers, you can never go wrong with HP.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faxless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was advertised as Fax capable, but not really. This printer was advertised as WiFi capable, but not really. Not really exactly what we wanted/needed, but due to Best Buy return policies, we are stuck with it. Forgot that years ago I knew not to make purchases from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has failed to maintain a reliable wireless connection and that one of its features is different that you expected. It’s easy to understand why these issues would add up to a poor start to ownership. I want to help you resolve as much of this as possible and get the most from the device, so I’ll provide some applicable resources.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. On the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Printer's OK, setup instructions very poor.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no interaction with Best Buy staff in buying printer because of quarantine. Printer came promptly after my order. Setup difficult because of hopeless instructions. I trust printer will work satisfactorily, but haven't had time yet to test it thoroughly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well pleased with the printer. Prior printer was too slow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to install and use. perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp are good products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for my son that’s in high school

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size..a pain to get set up with computer(having them 'talk' to one another) but once done, seems to be good. Wished the company would have included an owners manual to understand what the buttons do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4155 hp printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered on time and printer works wonderful, love that is wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Technician was on time and knowledgeable good experience. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rev P

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already reviewed this item. You must have lost my review. Because I submitted it to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything and you discounted get ink cartridges for 6 months. Great printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4155

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer and good price plus best buy good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable copier printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile copier /printer with Bluetooth capability

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive all in one printer it works well. Easy to set up and run printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. The Geek Squad Agent who set up the printer in my home was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very good look to be very dependable would not trade it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to function as portrayed. So far so good. No complaints. Check with me in a year.

    I would recommend this to a friend