Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 5,285 reviews
  • Rated 1 out of 5 stars

    RMA, full refund,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Poor" is being generous. Worst set-up and use experience with an HP product in 20 years. minimal documentation for set-up; purely concentrates on selling ink via WiFi connection. no explanation of errors; no Contact information to tech help; flimsy construction. Apparent software problem, will not scan more than one page per session, message : "Problem scanning Something went wrong. Please tray again" and trying "again" produces same results. Totally unreliable and therefore useless, reflects horribly on BestBuy and HP. previous scanner was Epson 4830, none of these problems, fried in thunderstorm, replacement not timely avaialble(tax season), settled for this junk (HP HAD been the gold standard for years, my bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome addition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well with my laptop and was a welcome addition to my household. It is getting a lot of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Canon Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product for Price Point.Works well with Windows and Mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - DeskJet 4155e Wireless All-In-One Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is The First Time I Have Purchase A Wireless Printer And Love It. I Should Have Got One Sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and works perfect high quality and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. I purchase for my warehouse office where dust and humidity are really bad.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for a good price. Great quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    HP Deskjet Plus 4155

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great compact printer at a good price !!! I bought two

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    HP 4155 desk jet printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate putting the paper back in for back to back printing to save paper. Other than that, it's fine. also doesn't hold very much paper in regular paper sheet feeder in back. Prints fine.. color good too. for the price it is an OK printer...

    I would recommend this to a friend
  • Pros mentioned:
    Scanning

    Rated 3 out of 5 stars

    Always becomes unresponsive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job of printing and scanning without any issues. However, it always becomes unresponsive after idle for a few hours. To use it, I have to unplug and replug. It's not a fatal issue, but it's annoying anyways so after a few days I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer will operate both via WIFI or a USB cable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP vs. Canon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ran a comparison of the HP 4155e printer against the Canon Pixma tr4720 in Consumer Reports the difference was considerable in favor of the Canon, especially that it provided 2-side printing and the HP did not.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Richard.

      Thanks for the feedback and information. I can’t tell from your review whether you’ve purchased a DeskJet 4155e or you’re sharing what you’ve learned in your research. Regardless, I can wholly understand why you’d be disappointed, considering you were informed that this model does not have the two-sided printing feature you prefer. I want to help you resolve this issue, so I’ll provide some resources and clarifying information.

      While you’re correct that this printer lacks automated duplex printing, it does have a manual function that accommodates two-sided prints. I suggest you consult the main user manual on our support site, specifically the section called “Print Using a Computer.” Find that manual here:
      - www1.hp.com/ctg/Manual/c07043347.pdf

      To learn more about this printer and all its features, or for help solving problems, you can access how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/model/2100187854

      You can always contact us for support whenever you need as well. We're always here and more than happy to help you. On our site you can get help from a virtual agent, find troubleshooting documents specific to your printer or search our extensive knowledge library. Get in touch via this link:
      - support.hp.com

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great home printer. Printing isn’t the fastest but it’s good for just the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great printer easy in use and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    *

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product 5*************************************

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product. Easy WiFi set up.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took five minutes to set up. Just download the app and follow directions. No issues with WiFi. Prints fast and super clear. No fuss, no mess, no worries. It does what it's supposed to. Not sure about durability since I just had it for a week. Always been happy with HP products so I'm sure this will last a few years too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with the install, but contacted best buy had rep. Come to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer has been a life saver. HP has been a reliable brand for our family for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Compact printer for home.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compact printer. It is great for all the essential home documents. Thank You, Best Buy. Best Buy’s Customer Service Reps are so knowledgeable; makes them so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around best value for the money! I recommend for anyone seeking value.

    I would recommend this to a friend