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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,285 reviews
  • Rated 5 out of 5 stars

    Printer to buy and save

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when you’re home or away. With the Wi-Fi connection you can print where ever you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it operating fine & has all the features I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - DeskJet 4155e Wireless All-In-One Inkjet Printer. It fixed my need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Use it in my company vehicle with an inverter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copy/fax/scan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We good. Economical. Document feeder works so much better than the lower priced unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no absolutely not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i knew i needed a SUBSCRIPTION to use this item - after the first couple months it went into the closet and ive just been using my family members printer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst printers I have ever owned. It keeps going offline and regularly takes me lots of time to get it fixed. HP offers NO phone support only the completely useless "virtual agent".

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has gone offline so frequently, and that you’ve not received the support you need. It’s no surprise you’re frustrated by this. I want to help you resolve this issue, so I’ll provide some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also find troubleshooting guides specific to your printer in addition to user manuals, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/2100187854

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer worked out just fine. It’s a definite space saver. The scanner is not bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, worked well. I like the printer. I don’t like the instant ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice of my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for work/office, home, anywhere! 10 stars for this printer

    I would recommend this to a friend
  • Pros mentioned:
    Scanning

    Rated 5 out of 5 stars

    Money and time saver…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer so I could print out my kid’s school assignments… and o’boy! I love everything about this printer as it does so much more than print. It scans, copy and prints. It was a life saver as I didn’t find myself having to go somewhere and have their assignments printed out anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to set up and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has certainly met my expectations. I would recommend to it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, does everything I need it to do and more.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, affordable printer. Works very well hard wired or on WIFI.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    My printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with product. I recommend it to my friends because it is so compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what works best. HP has been very good for me, Best Buy has all the good selections of printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as always. Pretty simple to hook my phone n computer. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Deskjet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Deskjet is a good printer for the price. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small all in one device. Instructions on setup could be better but it works great once configured

    I would recommend this to a friend