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Customer reviews

Rating 3.9 out of 5 stars with 5286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,286 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good printer for what is needed in this household.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, affordable printer. Works very well hard wired or on WIFI.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as always. Pretty simple to hook my phone n computer. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer worked out just fine. It’s a definite space saver. The scanner is not bad either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical Priner

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Easy to connect to wifi. Print speed and quality is adequate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what works best. HP has been very good for me, Best Buy has all the good selections of printers.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Wasted a lot of time installing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions are useless. The box it ships in calls it a 4155, the printout calls it a 4100, and if you install it as a windows printer, it cannot be shared by other computers. After 20 pages of black & white and a little color, the cartridges were almost empty. No scanning software is installed as part of the process and the two sided scanning I had with an earlier model is not equipped. On the older model you'd put it thru twice, second time upside down, but HP no longer offers that. Chatting with HP is a complete waste of time and the wait time is extraordinary. By 4:30am we finally figured it out and it works. Next time, I will buy a Canon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Copy/fax/scan

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We good. Economical. Document feeder works so much better than the lower priced unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best printer for the money I have experienced thus far! Connecting to it via wirelessly was the easiest process ever!! All you do is download the HP smart app and boom it walks you through it.. Took like 5 mins tops to set the entire printer up and can now print from iPad, 3 phones, and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small all in one device. Instructions on setup could be better but it works great once configured

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer for text printing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i had to get this for my kids school work and it works fine .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst printers I have ever owned. It keeps going offline and regularly takes me lots of time to get it fixed. HP offers NO phone support only the completely useless "virtual agent".

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has gone offline so frequently, and that you’ve not received the support you need. It’s no surprise you’re frustrated by this. I want to help you resolve this issue, so I’ll provide some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also find troubleshooting guides specific to your printer in addition to user manuals, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/2100187854

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Nice little printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little printer. Can’t comment on setup because the Geek Squad did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has certainly met my expectations. I would recommend to it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Deskjet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Deskjet is a good printer for the price. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - DeskJet 4155e Wireless All-In-One Inkjet Printer. It fixed my need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced!! Does its job well Great little printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy wifi printing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for small home office use, needed to scan documents for work. easy to pair and use on wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent low cost WiFi printer for home or small office use. Also USB connection available.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Ho printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value printer. Color and size are good. Nice printer for everyday use

    I would recommend this to a friend