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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 5,285 reviews
  • Rated 5 out of 5 stars

    Everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product easy to used the ink cartridge free for 6 months that very important.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Was a gift to my daughter. She is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the sales man was nice! The product was delivered on a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love you Best Buy you guys rock only store i go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer all wireless i love it the idea to print from Anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    This all-in-one is fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Still holding up almost 2 months later.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    TOO SLOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer BUT it prints too slow . I shouldn’t have to wait that long to print a single document . Ridiculous .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer, good service, prompt delivery. entire process easy. i am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Only as good as the low price tag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for some quick little home print jobs. I didn’t want to spend a lot because I only need it for a short time. It is good enough for that; minimal jobs. I would not recommend it for long term use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't connect this printer to any of our phones or laptop computers. It's been nothing but a headache from the beginning. They need to be more specific in the details in describing this pain of a printer!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has not connected to any of the mobile phones or laptops on your network. I can certainly understand why that would be a frustrating start to owning the device. I want to help you get the printer connected and working to your satisfaction, so I’ll offer a resource and some information I hope will accomplish that goal.

      I can’t tell from your review why the device has not connected like it should, but I’ll point out that HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts who can help you with connectivity – or to access user manuals, troubleshooting guides, how-to documents and software updates specific to your printer – visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing printer. I love it. I love HP products. So reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quality printer and excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and price. I bought this for a friend who, like me, has always used HP products, so my review is actually hers. She is a savvy printer-user so I respect her opinion. My first and only choice fir purchasing computer-related products is Best Buy - fior service and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great Black Friday deal. Couldn't beat it for the price of under $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did just what it’ was supposed to the first time I plugged it in!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What title?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to print ftom internet because we don't have PIN number that was asked for. Too many steps to follow to print

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRINTER FOR USING AT HOME WITH FAX THAT DOESN'T NEED TELEPHONE LINE.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Retired CPA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not a good fit with Google Chrome. Print layout options limited with some multi-page reports. Sometimes get a "Can't connect to Printer" message. Was able to escape that by deleting all prior "print jobs". Not happy!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has performed unreliably. I can certainly understand why difficulty with wireless connectivity and your operating system would make for a frustrating experience. I want to help you resolve these problems, so I’ll direct you to some resources I hope will reach that end.

      First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity and operating-system compatibility. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find the best way to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good printer for everyone use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer with 6 month of free ink using ink subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good with smart phone so far very good and WIFI

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Desk jet plus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being my first printer I'm impressed with this one. For the price too you can't beat it. I just needed this for copies for my projects i mail out and this printer is easy for me. It does a lot more but I still need to learn. Definitely worth the money.

    I would recommend this to a friend