Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t support duplex printing and it prints slow. Also it shoot out a clean piece paper.. before it prints. It does it every time it prints . Imagine printing 30 pages. It was ridiculously slow.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’re disappointed with your printer. I can certainly understand your reaction, considering the device has rendered prints slowly and processed extra blank sheets of paper, and that you’ve not found the two-sided printing feature you’d like. I want to help you resolve these issues, so I’ll provide some resources and clarifying information I hope will reach that goal.
While you’re correct that your printer lacks automated duplex printing, it does have a manual function that accommodates two-sided prints. I suggest you consult the main user manual on our support site, specifically the section called “Print Using a Computer.” Find that manual here:
- www1.hp.com/ctg/Manual/c07043347.pdf
Next, I suggest that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Finally, you might gain useful information in a guide to document feeders that pull through too many pages at once or fail to pick up any paper at all. Find that guide here:
- support.hp.com/us-en/document/c01728503
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
The Worst Instructions in the history of the world
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent about 3 hours using the instructions that came with this printer, awful. Then went to HP, ever worse. Thank God for YouTube, they had step by step instructions for this printer. It took me less than an hour to set up printer on 3 different computers. I tried to register the product this am and that was ridiculous. Again, thank you YouTube. I don't know if the printer is any good, but I would never buy an HP printer again unless one of their techs personally came to my home and installed it!!!!!
No, I would not recommend this to a friendWorks fine…when it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had much greater expectations for this printer given the brand, but it is garbage. We are constantly unplugging and re-plugging this printer to reset it so that it will print. Once you can get it to print, it often can’t separate paper as it is feeding through, so you get multiple sheets coming through for one page. Sometimes it won’t feed paper at all and you have to struggle with it just to load paper. It also seems to go through ink like crazy. HP should be embarrassed to put their name on this piece of garbage. I only bought this a few months ago and am already considering a new one. Rest assured, that one will not be an HP.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Greg.
I’m sorry to hear that your printer has caused you so much inconvenience. I can wholly understand why frequent resets, paper-feeding problems and rapid ink use would make for a frustrating start to ownership. I want to help you resolve this situation, so I’ll provide a resource and some information I hope will reach that end.
I can’t tell from your review what’s causing these problems or whether they’re related to one another, so I recommend that you contact us directly so we can help you assess the situation and determine the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Price
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has all the functions I need for a reasonable price.
I would recommend this to a friend Myprinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a difficult setup, the printer has performed magnificently.
I would recommend this to a friend- Pros mentioned:Print quality
Good Printer Overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and functionality just prints a little slow.
I would recommend this to a friend Printing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printing, clear, but wi Fi sometimes had trouble staying connected.
I would recommend this to a friend- Pros mentioned:Ease of use
Okay for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Gets the job done. A little on the slow side.
I would recommend this to a friend Nice Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for home use. Small, simple to set up and wireless connectivity.
I would recommend this to a friendHp printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. Work great. It is a fax and printer all together.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to set up and easy to use.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use. All of the functions have worked perfectly for two years now and the app to use it is easy to use. Overall no complaints, doubt I’ll have to use the 4 year warranty that I got with it.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a challenge to install but works great! Love HP printers
I would recommend this to a friend i love you best buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I was told to choose my favorite store, I would choose Best Buy.
I would recommend this to a friend- Pros mentioned:Print quality
paper storage very limited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper storage very limited. Speed of printing was very good.
I would recommend this to a friend Best wireless printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can eat, shower, wash dishes and print my school work at the same time.
I would recommend this to a friend- Pros mentioned:Size
for the money good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.printer works well. Very satisfied. Not a large foot print.
I would recommend this to a friend school printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my first wifi printer and it works great. no problems. And free ink.
I would recommend this to a friendDeanna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. Ask me in about 6 months to see how it is working,
I would recommend this to a friend- Pros mentioned:Scanning
Good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love the scanning on it and the Bluetooth
I would recommend this to a friend - Pros mentioned:Print quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Print quality is awesome but it's a hassle to setup.
No, I would not recommend this to a friend