Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer does everything I need it to plus more
I would recommend this to a friendHP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had the best of luck with HP products.
I would recommend this to a friendUseless printer. Waste of $$$
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Used once and can’t get rid of the error code. I called tech-support for the printer and they couldn’t even get the error code to stop and could not get the printer to work. I will be returning it.
No, I would not recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the size and look of printer, not too big and bulky. Just right for my home office. However I could not get my ink transfer from previous printer added. Although it was supposed to be compatible. Spent half a day with technician from ink jet and did not succeed in transferring my ink account.
I would recommend this to a friendAll in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described no issues. Performed as necessary
I would recommend this to a friendHP makes great printers.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for everyday use. Great price!!!
I would recommend this to a friendBad Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get it to print without removing the cord from the back and replugging it in. Very frustrating. Contacting HP and was assigned a number but nothing more heard from them.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not worked properly, and that you’ve not received the support you need. I can wholly understand your frustration here. I want to help you resolve this situation, so I’ll provide a resource and some information designed to make that happen.
I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well, but recommenthe xl ink cartridges
I would recommend this to a friendPrintee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is easy to use and it was easy to set up
I would recommend this to a friend- Pros mentioned:Print quality
For a reasonable priced printer, Not a problem!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this printer for one month today. Easy to set up, sharp color, and smooth working mechanism make this printer an exceptional value for the buck!! Sounds sharp when it prints and delivers beautiful photos and color! Very pleased!!!
I would recommend this to a friend - Cons mentioned:Setup
Love Woodworking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hard to set up as I have a HPcromebook. Borrowed a real lap top and completed the set up fast and easy. Now works hard wire or wireless. I hated to give back the laptop! Even got spare ink sent before I ran out. Great!
I would recommend this to a friend - Pros mentioned:Ease of use
New Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is very easy to use. The young man sent to install the printer. He was very polite and respectful. He knew what he was doing and explained everything
I would recommend this to a friend - Pros mentioned:Print quality
Solid Printer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble integrating this printer with my laptop but once resolved it's been a solid performer. Warning: Don't try to save a buck with aftermarket ink, go with HP, you'll save a lot of time and frustration and in the end? Mondy.
I would recommend this to a friend - Cons mentioned:Connectivity
Very unsatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a printer and it absolutely sucks! Can't connect to it from a laptop or from an android phone. Printer is pretty much useless except for the scanner part.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Amber.
I’m sorry to hear that your printer has not connected to your laptop or mobile phone like it should. It’s no surprise that you’re frustrated, considering you bought the device and cannot use most of its features. I want to help you complete the setup and connection process, so I’ll direct you to some resources I hope will make that happen.
First, if you’ve not done so already, I recommend that you follow a setup and connection tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this one month but it works perfectly so far.
I would recommend this to a friendIt’s OK for the price.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this in my home office, it is not the easiest to use, but it was cheap. Once you figure out how to use it it’s OK
No, I would not recommend this to a friendWonderful product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it works no problem as yet will recommended
I would recommend this to a friendHomework
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cheap and interesting I can to do my homework
I would recommend this to a friend- Pros mentioned:Ease of use
Fits My Needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a basic printer while working from home. The App makes this easy to use. I can create a SmartTask on the app and scan to my mobile device or computer. I can also print from my phone or computer. Set up directions were easy to follow.
I would recommend this to a friend - Cons mentioned:Connectivity
Would return it if we hadn't thrown out the box.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed with this printer. I experienced the same connection issues that other reviewers posted...it took numerous attempts to get it to connect to our home network. The other issue is that it doesn't double-side. I guess it's my fault for missing that in the specifications when I was shopping online, but it never occurred to me that it wouldn't be a standard feature on every printer; the 7-year-old printer I replaced was not high-end and had that feature. If I could return it, I would definitely would. I'm so mad at myself.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. It’s easy to see why that would quickly become frustrating, so I’ll offer some information and resources that I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you still need assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support