Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Good for all!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent printer! Very low price for a all-in-one. Good for color and black and white. Even includes fax. To set up I recommend to watch a YouTube tutorial because HP isn’t quite clear. Overall, recommend!!
I would recommend this to a friend Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be a better review if that gave better instructions how to work it I had it for about a month now and I’m still trying to figure out :(
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve run into difficulty operating your printer. It’s easy to understand why inadequate instructional materials would make learning how to use the device problematic. I want to help you remedy this situation, so I’ll suggest some resources I hope will serve that end.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Nice Do-it-all but 3830 NICER.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit. Does everything it's supposed to: Scan, Print, Copy, etc. Setup was a bit confusing, but finally got it going. REALLY WANTED the BLACK Officejet 3830 like one my son bought last year and sets up much easier, but it appears to be discontinued.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Wireless Printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Install and connect to my Mobile Phone and Laptop. When it was delivered I started to used it. I am happy for my purchased.
I would recommend this to a friend Nice printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer when I started working remotely. It worked very well with my PC. I am having a little trouble getting it to work with my chromebook. It connected correctly and printed, but then stopped working with it. Still trying to figure out why.
I would recommend this to a friend- Pros mentioned:Scanning
Love this printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was needing a new all-in-one printer and I'm glad I checked this one out. It can send mobile faxes, scan and copy all the documents that I need. Great for Home Office use and it comes with 2 years free mobile faxing.
I would recommend this to a friend - Pros mentioned:Price
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great timing. My daughters first HP printer started to malfunction after 15 years of use, so I bought this one for her which is very similar to mine. I have had mine for 6 years.
I would recommend this to a friend Not yet in use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still unable to connect my printer to wifi in my apartment. I went back to the store to request a visit by the Geek Squad and was told that I needed to call the 800 number for an appointment. I have spent 2 days getting disconnected after opening the web site as instructed. I understand that there is sometimes a one hour wait for an agent, but when I was told that I could request a call back I was immediately disconnected. Can I expect a response to my problem, I am not technically smart and have difficulty with written instructions. Thank you, Marthalee Sweetman 9144192905
I would recommend this to a friendHp printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Brother MFC L 2690. I needed a copy machine which the HP doesn’t fit the needs. Absolutely LOVE my Brother copier.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Don't waste your time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer does not work well and will not stay connected to your computer once you log off of your computer.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Good all round printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, good scans. Document feeder for making copies using the button on the front of printer makes it just like a office copier. I wish The document feeder would work With the scan button on the printer.
I would recommend this to a friend Great Printer for Price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, the feeder works great, however it does pull the documents through slower than expected. Color quality is awesome. Only issue I have had is the HP Smart app errors out every time I attempt connecting it via WI-FI so I am using it hard-wired instead.
I would recommend this to a friend- Cons mentioned:Connectivity
Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems with this wireless printer. Nothing ever seems to find it after initial setup.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Easy to set up, network and use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it except to set it up and test print a few pages. It was easy to install, and the printed paper was nice. Easy to set up to the network and my phone, worked both ways no issues.
I would recommend this to a friend - Cons mentioned:Setup
HP 4000 series printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Very difficult to set up!! Had to scan a code to get instructions which is fine but instructions were very vague and hard to follow.
No, I would not recommend this to a friend - Pros mentioned:Price
Nice little workhorse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little powerhouse for the price. I like that we can copy the few things that we actually still need hard copies of right at home
I would recommend this to a friend Worst printer purchase ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had little use of it because it’s so frustrating to have to print like 5 times to get one good copy . If it papers isn’t stuck or the paper glides through without printing nothing, then the print quality will be terrible . My last hp printer was half this price , worked way better and it still served me for 2 good years, I shall be calling total tech crew for help soon!
No, I would not recommend this to a friendPrinter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a pain trying to set the printer up to use the WIFI . 3 people have tried so far and it’s still not correct
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has not completed the setup and connection process like it should. It’s no surprise that you’re exasperated, considering three people have assisted you but the device is still not properly installed and connected. I want to help you remedy this situation, so I’ll provide some resources aimed at making that happen.
I recommend that you follow a setup and connectivity tutorial specific to your printer on our support site. There you can also find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Price
HP Deskjet Plus 4155 wireless all-in-one printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this wireless printer for several different reasons. All important to me. !. It is an HP - Deskjet 2. The price. 3. Free fast delivery from store. 4. The ability to print from my cell phone.
I would recommend this to a friend - Cons mentioned:Connectivity
Don't waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this printer. No instructions on how to use it and when I tried to register it with the serial number and model number on the printer, it did not recognize them. Ink cartridges are small and in fact you can't buy them-out of stock everywhere. Have had to unplug it to turn it off and continually having problems with connectivity. Stay away from this one!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a troubling experience with your new printer. I can understand why connectivity problems, a lack of instructions and our system not recognizing its serial number would be a confounding combination, so I’ll offer a resource and information I hope will help.
I can’t tell from your review what’s causing the problems you describe or whether they’re related – and I don’t know why our system did not recognize the serial number – so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support