Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Doesn’t connect to wifi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked first try but after that didn’t connect to wifi
No, I would not recommend this to a friend - Cons mentioned:Connectivity
It’s ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in a hurry and am glad to have it, but it’s finicky with internet and the panel on the printer isn’t intuitive.
No, I would not recommend this to a friend Very pleased with purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance and top quality product. The HP Smart app makes this scanner/printer/copier so easy and convenient to print and fax any document or photo straight from files stored on my smartphone
I would recommend this to a friendDecent printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that i can print from anywhere as long as the printer is plugged in! I dont like the color printing quality as much for my small business, otherwise the printer is decent especially for the price.
I would recommend this to a friendGood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer once you get it set up right. Being technically challenged, it took me a while to get set up correctly. Now it’s doing a great job. I like that it orders the ink for you when it’s getting low.
I would recommend this to a friend- Cons mentioned:Connectivity
junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.offline constantly. repeated call work temporarily.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Most affordable I could find at the time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, setup is pretty easy. Hp and their bloat ware kind of sucks but that goes for every manufacturer. Affordable and prints, and scans look good.
I would recommend this to a friend Tough Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works fine BUT it was extremely hard to set up. I was on tech support with HP twice. It took hours with his help.
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer presented such a challenge during setup. It’s no surprise that you’re exasperated, considering the process took hours even with the help of phone support. I want to help you have a better experience with the printer from here forward. With that in mind, I’ll direct you to some resources aimed at meeting that goal.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Printer problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is very difficult to connect with my laptop, need Geek Squad to come to my home to connect.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected wirelessly to your laptop like it should. The frustration you express is certainly understandable, especially considering you’ve hired the retailer’s tech professionals to come assist you. I want to help you get the printer connected and working, so I’ll direct you toward some resources aimed at making that happen.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you still need it, you can follow a setup tutorial specific to your printer on our support site. On the same page you’ll also find user manuals, troubleshooting guides, how-to documents and software updates. Find those here:
- support.hp.com/us-en/product/model/2100187854
If you need further assistance with connectivity or anything else, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP-DESKJET PLUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this printer for about a mouth now it worked grate. but it was a little bit tricky to set up to Wi-Fi I don't know how I finely got it to work it just did. But now I have no problems with.
I would recommend this to a friendnot connected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My printer is a problem. FfFor some reason it does not recognize my wifi. The Geek Squadd is scheduled to come to my home and assist me. Just having to wait a while due to shortage of personnel during Covid.
I would recommend this to a friend- Pros mentioned:Ease of use
Great price for what it does
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very good printer for the price, it has great features and connectivity. This printer is up and running quickly if you use the app and follow the directions.
I would recommend this to a friend - Pros mentioned:Print quality
Best bang for your buck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. It actually does more than I thought it would. And efficiently. Inexpensive ink is a big plus also. Not the fastest but the best!
I would recommend this to a friend Difficult to set up but once it’s done it works gr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a difficult time setting up this printer for WiFi printing but once I did get help from HP because Geek Squad was so unhelpful it works great. Starter cartridge is very small so buy ink ahead of time
I would recommend this to a friendNot worth
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work properly , got to return it without much usage ,would say avoid it
No, I would not recommend this to a friendUnnecessary running around town.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy that my iMac was “too old” for the HP app. I had to hardwire it, but surprise surprise, it did not come with the wire I needed.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Envy 4155
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi only and could not attach or print from my computer
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Home or Work Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is easy to use. I needed to purchase a printer for work purposes. I recommend it for anyone who is looking for a printer scanner combo unit.
I would recommend this to a friend HP sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably should be lower but it does scan well but I've had a hard time printing documents until saved to a acrobat file. Tried to get help from HP who has service help overseas that would take hours to work with a person there let alone trying to understand them. Don't care for all the time and effort it takes to get help. Probably sent 3 to 4 hours and finally gave up. Highly frustrated. Was going to Geek Sq next as there I have high praises for service.
No, I would not recommend this to a friend- Pros mentioned:Print quality
a printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. very fast signal from pc or phone to printer print quality is good and it prints quickly
I would recommend this to a friend