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Customer reviews

Rating 3.9 out of 5 stars with 5286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 5,286 reviews
  • Rated 2 out of 5 stars

    Too slow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow as molasses! This is the worse printer I've owned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap Worth it Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use printer and very reliable. Was looking for a new printer after an old Canon one broke. This was a perfect alternative for cheap!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not bad, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a good printer, largest item that I have issues with are when the printer goes to sleep. I have to unplug and restart the printer for anything to print. set up was easy through the app on my phone, but I replaced my old printer because of the constant issues with the wifi printing. Recently purchased an Epson to see if it is any better.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and feedback. While I’m glad that you’ve found your printer good in an overall sense, I’m sorry to hear that you’ve experienced problems with the sleep mode. I can understand why that would quickly become frustrating, so I’ll point you toward a resource I hope will help.

      I can’t tell from your review what’s causing this issue, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my printer. It was easy to install. The directions were easy to follow. the ink is easy to install and the paper is easy to load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You get a bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This All in One Printer is great and for the cost, it's really great. It does everything needed efficiently, no need to spend hundreds of dollars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical HP product. Simple interface although I prefer the HPs with the touch screen. WPS setup was easy. At first it printed very slowly but then printed normally. Good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I use it with my cricut machine. No complaints with this printer. Price was good

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding printer and even has a quiet mode on it. Sometimes issues reconnecting if I turn off, but reconnecting takes less than 5 minutes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good printer. But the scanner was pretty slow adf scanner.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten to the basic but seems hard to connect to wifi

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work. Even geek squd couln't help. Prinyed sent back to best buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    In use for several months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's work fine so far. Prints documents from both a computer and a phone. Everyone is happy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for the first 10 prints and the spooler no longer works

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does Its Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to use and simple step by step instructions to get it running. The app tells you everything. Arrived in great condition.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. It doesn't connect to wi-fi as easily as it says. Then has issues while printing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took hours trying to set it up with no luck. Finally got the scanning to work, printing no. On the phone with a tech for 3 hours trying to set it up—unsuccessful. Took it in to Geek Squad, same result. Returned it and opted for another HP printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this printer was great at first and then I realized if you don't pay a $5 subscription every month. Your printer doesn't work and you can't use it at all. And it turns into a giant paper wait.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No Fax Port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good hp printer, I'm sure. But if you need a printer with a fax port, not just for the smartphone or iPhone, then this is not for you.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My new HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very nice and digital. Seems to be pretty self explanatory as well. I would recommend this printer to anyone. It’s great!! Just need to get more ink. Lol!! Xo

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up. I can print wirelessly in the comfort of my home but I would to figure out how to send documents to print while away

    I would recommend this to a friend