Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Great printer for home use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Desk Jet Printer is working as advertised. I Initially compared to larger and HP Deskjet, however, product works effectively with less bells and whistles. Would recommend.
I would recommend this to a friendGood all in one printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a home printer now that I am Teleworking. It fits all my personal and work needs. My favorite thing is that it needs no cables, Wi-Fi capability is why I bought it.
I would recommend this to a friendDont recommend this printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this printer! Always jamming uses up ink too fast and prints pages backwards.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has experienced frequent paper jams and has used in more rapidly than you’d anticipated. Your exasperation comes as no surprise here. I want to help you remedy these problems, so I’ll suggest some information and resources aimed at reaching that end.
First, I recommend going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/c06556765
Next, regarding ink use, I can’t tell from your review how many pages you’ve gotten per set of cartridges or how that compare with their estimated page yields. The XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if your results differ dramatically from the estimates above, or the paper jam problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my printer. I bought it to use for my son's school work that needs to be printed out. Had no trouble setting up at all.
I would recommend this to a friend Dont' bother
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this machine. Too persnickety. I gave it one star because I can't give it zero. HP used to make workhorses. This is is s-l-o-wwwwww. Especially the scanner. I would like a good old fashioned printer that doesn't have to be connected to the internet. I will connect with cord thank you very much. Not productive at all.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you’re so disappointed with your printer. Your reaction comes as no surprise, considering you’ve encountered slow print and scan speeds. I want to help you remedy these problems, so I’ll provide some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/gb-en/document/ish_2817150-2408088-16
I also suggest that you visit a page on our support site that has various diagnostic tools, including a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP Smart Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well after difficult setup. It was difficult getting used to he new "HP Smart" setup. I still prefer going to HP.com to directly download the installation drivers.
I would recommend this to a friendHP printer/scanner/copier all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting the printer linked with my chromebook I have been happy with my printer. HP tech support was very helpful too. Is a little more than I expected.
I would recommend this to a friendneeded an additional printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping the speed of print was faster, so that I could replace this with the printer at my office, but still needed a printer for home. I got a great deal either way
I would recommend this to a friendCall the Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install. The geek squad had to come out and install it.
No, I would not recommend this to a friend- Pros mentioned:Size
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pees! It got it for hubby's school and kiddos of course. Was easy to set up and lkved how small yet nice it looks. Not too bulky
I would recommend this to a friend I like this printer but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer but initially I had a difficult time with setting up the wireless component. Once I was able to get the printer offline, I was able to print and scan with ease.
I would recommend this to a friend- Pros mentioned:Ease of use
Printer Revoew
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect home printer. I does more than I expected. Come in handy when your working from home as well as home schooling kids
I would recommend this to a friend Setup is not as easy as you would think.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reviews are essential. When they aren't about delivery or customer service or anything other than the product. I should have listened to the reviews. Setup was not over complicated but it was not easy. It was very frustrating. So much so that I considered returning the product. Once setup is complete its easy peasy. But I tell you... tears were almost shed when attempting setup.
I would recommend this to a friend- Pros mentioned:Print quality
Dentist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fussy to use Shuts down doesn’t play well with iPad print quality good.
No, I would not recommend this to a friend Not as good as my other hp products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always put my money on hp as I've had good luck with them. My last printer was an hp envy and it lasted for years! I don't think the new printer will last anywhere near that. It's had so many issues with printing either direct/email or with the hp smart app. If I had the choice I'd have gone with something different. It's going to be interesting trying to make it last!
No, I would not recommend this to a friendImpossible to set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going to return this product because it’s impossible to set up. I also read that it is prone to paper jams that are incredibly difficult to fix. If I were able to get that is connected to my wireless Internet I believe it would still be problematic
No, I would not recommend this to a friend- Pros mentioned:Print quality
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After searching found this to be best for my work at home station, doesnt break the bank excellent reviews , and works great
I would recommend this to a friend Don't waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your using a fire tablet don't waste your money. Printer is poorly made and tacky.
No, I would not recommend this to a friendPretty solid printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installing the WiFi can be tricky. Look up instructions online, as it’s little to simple with docs that come with packaging.
I would recommend this to a friendNot recommended
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No the best but it do the job . 4 months and have 2 issues with the printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve had two issues come up with your printer in the four months you’ve owned it. I can’t tell from your review what those are, but I’ll nonetheless suggest some resources I hope will help you remedy whatever problems you face.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187854
If any problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support