Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for your kindness and for replaceing my printer it is doing great an Easy I have no trouble at this time
I would recommend this to a friend Open box sold as Brand New
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, they are selling OPEN BOX as brand new Printer, the audacity of selling used items as new is ridiculous, you go to a store and they all gathering having fun talking not even doing their job, gotta be chasing them and interrupting their convo break to help you cash out... Gotta do better Best Buy.
No, I would not recommend this to a friendWorse Connectivity Device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you love dealing with the fact that this printer might or might NOT be connected to your network then get this printer! Overall software is great, setup is great, however if it can not perform a simple task like Internet connectivity to print then this is worthless. Sometimes takes 30-60 minutes to print a document.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the feedback. While I’m glad you like your printer’s software and you had an easy time with setup, I’m sorry to learn that connectivity has been such an area of difficulty. It’s no surprised you’re exasperated here. I want to help you remedy this problem, so I’ll provide some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Needed a good printer quickly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup did not take too long. This was a replacement for a different manufacturer's product. Fortunately, I was able to quickly interface with my existing tech.
I would recommend this to a friendSet Up not easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven t been able to get it to work with my wii fii, kind of gave up on it for the time being.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I’m sorry to hear that your printer is unable to establish a reliable wireless connection. Your review is brief, but your frustration is clear – and wholly understandable – so I’ll offer some resources and information I hope will help.
First of all, there is prepared a specific guide that will explain how to connect your printer wirelessly:
- support.hp.com/us-en/document/c06987648
Second of all, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Furthermore, if the issues persist, I would recommend reaching out to us for support. We'd be more than happy to work through any troubleshooting. You can reach us at: hp.com/contactHP
On a related note, I'd like to mention the fact that HP printers do also have a warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
- Cons mentioned:Connectivity
Not good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not connect smoothly to mobile device.. very slow printing
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Paddy.
I’m sorry to learn that your printer has not performed well for you. Your review is brief, but it’s clear that difficulty connecting to your mobile device and slow print speeds would result in a dubious start to owning the device. I want to help you remedy this situation, so I’ll direct you to some resources I hope will make that happen.
First, I recommend you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
I also suggest following this FAQ and troubleshooting guide to mobile printing you’ll find on our support site. Choose whichever one applies to your operating system:
- iOS: support.hp.com/us-en/document/c02623193
- Android: support.hp.com/us-en/document/c04024231
If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer as a gift for my daughter for her business and she loved it! Good quality..
I would recommend this to a friend Scanning very easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for a beginning scanner. When opening box, be sure not to break the plastic in back of the copier/scanner. Paper still comes through OK, even without it.
I would recommend this to a friend- Pros mentioned:Ease of use
HP Desk Jet Plus 4155
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it much, but it was easy to set up. No problems so far. At this point I am very happy with my new printer
I would recommend this to a friend Used my copier once, then won't connect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Waste of time and money. I took out the replacement plan and now i can bring this junk in for a Canon that scans without the wifi connection..Hurray!!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great product !!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this printer, it was super easy to setup, easy to use, highly recommend !!!
I would recommend this to a friend Do not bother, pick another one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been in the computer business and around computers since early 1990's. This is by far one of the worst, slowest printers I have ever owned. Junk, do not waist your money. My 10yr old wifi HP starts printing within seconds, this one takes forever.
No, I would not recommend this to a friend- Pros mentioned:Size
Nice, fully functional and great for home office.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and functionality for any size home office. Priced very moderately for the workload capacity. Great product.
I would recommend this to a friend - Cons mentioned:Setup
HP smart app only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can only be used with HP Smart app, makes for a frustrating setup.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Printing back on track
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new printer arrived as promised, was easy to set up, and it is easy to use. I would recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Great price, great features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features on this easy to setup printer. My daughter needed 1 for a class, advised to purchase thus one.
I would recommend this to a friend Perfect for home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife's home office. Nothing special about it. It prints. My only gripe is that the printer will go into a power save mode, when not in use. Since the included instructions are not very detailed, I had to figure this out the hard way, by way of clearing out the print queue several times, and many reboots. So, just remember to go and press the power button, if you haven't used it in a while. Other than that, it's a good printer.
I would recommend this to a friend- Pros mentioned:Ease of use
Great printer. Love hp smart app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was replacement for my other printer and my wife love how easy it is to work. She like how she can fax from the phone.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most Wonderful Printer I've ever had! Easy to do everything from my phone! I highly recommend!
I would recommend this to a friend - Pros mentioned:Ease of use
easy to use printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and meets my needs for small amount of printing I do.
I would recommend this to a friend