Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Nice Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this!!!!! This printer a 4 in all works perfectly and it gets the job well done.
I would recommend this to a friend FAX> NO IT DOES NOT ! !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All is well. But, This printer does not FAX and I need to FAX some of my work ! ! ! What to do ? ? ? ? Charlie PINCHOT RSVP
I would recommend this to a friendToo soon to tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE THAT THEY SEND INK WHEN YOU NEED IT. OTHERWISE I NEED MORE TIME TO USE IT.
No, I would not recommend this to a friendWorks great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Might be my setup, but it’s sometimes slow to connect and process. I don’t do much volume, but gets the job done.
I would recommend this to a friend- Pros mentioned:Print quality
Best printer so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was easy to set up . Prints fantastic . I would recommend this any given day . Best .
I would recommend this to a friend - Pros mentioned:Price
Value printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but it jams easily and slow to print.
No, I would not recommend this to a friend - Pros mentioned:Price
Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a great printer at a good price you should check this one out. It is very good
I would recommend this to a friend Stay away!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. For the first time ever in Best Buy history purchases. This is the worst I ever done. It will not work if you don’t subscribe or select a subscription hp instant .
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Garbage printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse printer I have ever owned. It won't stay on line. So you can't just print when you want. You have to reinstall it everytime. I've only had a short time. It is slow. Has a lot of paper feed problems. To get it back on line, sometimes it will come back if you unplug and replug it in. Not very good for a quick print. You have to use an app to scan, etc. I decided not to get it fixed, even though I've only owned it since Sep 20. (less than 6 months) HP charges you and sends you cartridges based on it talking to them. With it off line I'm not sure how it knows.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. I can easily understand why issues related to connectivity, print speed and paper feeding would be quite an unsettling combination. With that in mind, I’ll suggest a resource and some information that I hope will help.
I can’t tell from your review what’s causing these problems or whether they’re related, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Size
Printing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and compact, just right for school papers and little prints that needs to be done
I would recommend this to a friend - Pros mentioned:Print quality
Marvelous printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can print faster and better documents with less ink
I would recommend this to a friend - Pros mentioned:Print quality
Great Printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and love that you can send something to print from your phone to the printer.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer for standard use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer! It’s easy to use , perfect price and wireless. The set up was easy and practical.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and easy to install and operate. Also easy to connect devices wirelessly to print.
I would recommend this to a friend - Pros mentioned:Ease of use
Home copier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for small copying needs. Easy to install with a little assistance. Copies look great.
I would recommend this to a friend Terrible connection issues!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the most horrible time trying to connect this printer with my Wi-Fi and then every time I wanted to use the printer again I would have to do the same thing over again even though I had the HP app on my phone and on my laptop I wish I could return this but I can’t.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your printer has failed to maintain a reliable wireless connection. Your frustration comes as no surprise, considering you’ve needed to do extensive troubleshooting each time you use the printer. I want to help you resolve this problem, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187854
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Great printer for small offices!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP Deskjet Plus 4155 has been a great printer for my home office. I highly recommend this printer.
I would recommend this to a friend not totally helpful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't receive faxes, but will send. Thats not totally helpful
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to use an app to setup the wifi. I get an error the first attempt at printing every time 2nd time works. Printer cuts out on pages and misses them and cartridges barely lasted the fist thing I had to print out just a little over 100 pages of text. Worst printer I've ever purchased in my life.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so poorly for you. I can wholly understand why frequent error messages, erratic printing and rapid ink use would put you in an exasperated state. I want to help you resolve this situation, so I’ll offer a resource and some information aimed at making that happen.
I can’t tell from your review what’s causing the problem you describe or whether they’re related to one another. I recommend that you contact us directly so we can help you assess the situation and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Great printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the money. Easy set up, easy to use. Slow process to print full page.
I would recommend this to a friend