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Customer reviews

Rating 3.9 out of 5 stars with 5286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 5,286 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is real nice can scan easier then my other printer and quite . Can scan from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Marvelous printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can print faster and better documents with less ink

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible connection issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most horrible time trying to connect this printer with my Wi-Fi and then every time I wanted to use the printer again I would have to do the same thing over again even though I had the HP app on my phone and on my laptop I wish I could return this but I can’t.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry your printer has failed to maintain a reliable wireless connection. Your frustration comes as no surprise, considering you’ve needed to do extensive troubleshooting each time you use the printer. I want to help you resolve this problem, so I’ll suggest some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/2100187854

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    not totally helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't receive faxes, but will send. Thats not totally helpful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to print from my phone. Screen could be a bit better but overall great value

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    good printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer for the price. It's pretty standard. prints fast, no connection issues

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Top of the technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to link to any other device to print. Print nice color pictures. Print at fair speed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Your Average Printer that Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is your average basic printer. Does the job well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't impressed with this printer. It's ok for small jobs.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you’re dissatisfied with your printer. I can’t tell from your review what specific roadblocks you’ve hit or what features leave you wanting more, but I’ll nonetheless provide resources that I hope will help you remedy whatever problem is at hand and get the most from the device.

      First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity, cartridge installation and print quality. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
      - support.hp.com/us-en/product/model/2100187854

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Print 4155

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great All in One Printer. I love the wireless printing. Easy to set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer ive ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to print one job. Ink runs out if you look at it wrong. Bought 2 of these and returned both. Belongs in the trash.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for home and home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what is expected of it and some more. Being an older person, I would have preferred if it came with a User Manual.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly a good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup instructions are not complete but once you figure that out, overall it's a good printer, especially for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still in box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what I’ve read. Will be a good all in one printer that I can use with my cell. That and wi - Fi connect should work well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy Peazy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and as stated. All areas work well, setup was easy and the quality is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to return due to extremely slow printing. Sent 9 pages that included color and took 3 hours to print. The quality of output good, timeliness horrible. In addition, the preliminary ink cartridges that come with the printer was completely used up in those 9 pages.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Home Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use printer. The only thing is the ink goes fast, so if you print a lot, you will be buying ink every 30 days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, connected effortlessly. Excellent purchased. Just what my daughter needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pretty good printer! Follow the directions and there shouldn’t be any problems. Will update again after more regular use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. For the first time ever in Best Buy history purchases. This is the worst I ever done. It will not work if you don’t subscribe or select a subscription hp instant .

    No, I would not recommend this to a friend