Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Nice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for a short period of time but connection and set up were easy and prints well.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and easy to use. It only took my 5 minutes and I was up and running
I would recommend this to a friend Pay to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works fine. The fact that i have to pay a monthly fee to use my own printer is ridiculous. I wish i had never purchased.
No, I would not recommend this to a friendDifficult Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this printer today, It took me 2 hours to set up. I really hope I don't have any issues with this printer.
I would recommend this to a friendVery slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is very slow. I’m very dissatisfied with this purchase and wish I could return. It’s not user friendly and have trouble connecting to wifi. I can go on and on but I would not buy this printer if I were you.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Surbrina.
I’m sorry you’ve had a difficult start with your printer. I can certainly understand your dismay, considering you’ve encountered slow print speed and connectivity trouble. I want to help you get the device working like it should, so I’ll direct you to some resources that I hope will reach that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; among its suggestions are instructions on updating firmware, which can help improve this and other performance. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Next, you can visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Find that page here:
- support.hp.com/us-en/topic/diagnostics
If print speed and connectivity don’t adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use, Print qualityCons mentioned:Setup
A Great Printer!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is perhaps one of the best multi-purpose printers on the market. It does just about anything you might need to do for a small business or home business. It prints, copies, scans, and even allows faxing. All of this can be done wireless, which I really enjoy. Even from my phone. The print quality is exceptional. Using HP photo paper, I was able to print professional-looking photographs. Text printing is also quite sharp with several print-quality options to choose from. For the most part, this all-in-one printer is extremely intuitive and easy to use. This is THE printer to get if you are looking for a great all-around printer for your home of small office. So, why 4 stars? Because of the initial setup. From my computer, since I already had another HP printer along with the HP printer software already installed, setup was a breeze. HOWEVER, when it came time to install the HP Smart app on my phone, it went from great to horrible. During the install on the phone, when attempting to connect to the printer, it asks for a password. Okay, a little frustrating. The included documentation didn't address this at all. There is a PIN located on the printer cartridge cover, and that was not it. A quick search on the web indicated there is a default password of 12345678. NOPE. HP forum searches came up with squat. Finally, after several YouTube videos and many online searches, I finally found the solution. There is a certain order in which you have to press the WiFi button and the Information button on the printer. After doing this, the password was provided in the printout. I might add, this process spanned a two-day period since I started the install early evening, and had to finish it up after getting home the next day. Had it not been for this ridiculous issue which, because it is integral with the HP Smart app installation and SHOULD BE ADDRESSED IN THE QUICKSTART INFO, this product would be most worthy of a 5 star rating. In spite of this one major oversight, I would HIGHLY RECOMMEND this printer. Everything about it is great.
I would recommend this to a friend - Pros mentioned:Print quality
Sexy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sleek looking device. easy to connect and prints well ! nothing to complain. thnx
I would recommend this to a friend Go printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot better then the one i got before had a lil difficulty setting up but i looked up a video and was good from there
I would recommend this to a friendWorst printer I've ever bought -- I returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those printer took hours to get working on my computers and phones, and HP tech support put me on and off hold for hours. Never buying an HP again. Returned this, got a Canon Pixma, and lived happily ever after.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best printer you could buy for this price. It’s easy to set up and use.
I would recommend this to a friend Not thrilled, but hope it will perform adequately.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of clunky looking but appears to be able to do the job. Plastic seemed somewhat poor quality. Not that easy (for me) to program. Directions that came with it were minimal. Few manual controls on the printer and it's geared to commands from the computer. Copying (paper to paper) is straightforward.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
My new printer/scanner.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very versatile, easy to work with and also a great price. I do recommend it.
I would recommend this to a friend - Pros mentioned:Price
You won't be disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price does everything you would want and I love this brand
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to connect, use a lot of ink though. Overall great purchase.
I would recommend this to a friend - Pros mentioned:Ease of use
nice affordable printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice printer. easy to install and easy to use. So far, everything works fine.
I would recommend this to a friend - Pros mentioned:Print quality
printer plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the printer id one of the best ive owned like the quality of print and clarity
I would recommend this to a friend - Pros mentioned:Print quality
New printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints right from my phone. So much quicker and clear than my precious printer.
I would recommend this to a friend Instant ink subscription
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. The instant ink subscription is a money pit.
No, I would not recommend this to a friendHP Deskjet 4155e All in one fax and printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. couldn't get it to work properly, paper feed would jam, auto document would not work at all. Sales person told me I didn't need a subscription to fax which was wrong, he said all I needed was internet and wifi. Very disappointed. Returned for a full refund.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Perfect for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my needs. Easy set up and am using it as a travel printer. Awesome.
I would recommend this to a friend