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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5284 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 5,284 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer, it is very easy to set up and perfect size for my desk.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use way too much ink nothing what I hope when purchased.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has gone through ink more rapidly than you’d anticipated. I can certainly understand why that would be a jarring surprise for a new printer. I can’t tell from your review how many pages you’ve printed from each cartridge relative to the estimated page yield – or whether you’ve gone through only the cartridges that came with the printer or bought new ones – but I’ll offer some information and resources that I hope will help you improve the situation.

      First, some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program.

      If the rapid ink depletion occurred with replacement cartridges, here are some things you can consider:
      - If it appears that a cartridge was low on ink to begin with, or that the poor page yield was caused by a defective cartridge, you can always contact the seller who sent you the cartridge about that.
      - Contact us if the supplies are defective genuine cartridges that are not replaced by the vendor (and they are still within the “warranty ends” date on the cartridges). Reach out to us via this link: support.hp.com/us-en/contact-hp

      Here are some facts on ink use that might help you get more prints without too much extra effort:
      - A high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
      - Using the draft and black only settings on your printer can help save on ink, particularly the colors.
      - Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer with ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's is a good printer, easy set up. It does want we need with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line and shipment was delivered timely. Printer easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, but different setup to traditional printers. Uses apps to setup no printer to pc connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time figuring it out, but now I can do it! So glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Comment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few issue it works good for the price. It’s okay have not used it much!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Classic crappy printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product immediately runs into issues with being unable to register, HP support system is terrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Five Star Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer. Able to print from my tablet or smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the money and easy to set up. Easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and easy to use. Set up was all done through my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it and easy set up i didnt have any trouble setting this up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home / office printer. Very good very good for a home office

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer easy set up can add other phones or tablets with ease

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to set up and get going. It is a great value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We turned it back in one week later, didn't need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far. Very Easy setup. Good product for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No instruction manual.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for an instruction manual the last time I did a survey. Never got one. Everything is guess work.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints and scans. Exactly what I wanted in a printer/scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to set up and use. Definitely recommend.

    I would recommend this to a friend