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Customer reviews

Rating 3.9 out of 5 stars with 5286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,286 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it perfect size and works great Fast printing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Great color for printing photos. Would buy it again. Has a good range for wireless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer is always in error

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this printer. Always printers blocked when nothings blocking and theres plemty of paper when it says no paper. And when u print it print with thick paper coming out instead of just one paper.. this printer is not good.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has displayed contradictory error messages and that its feeder isn’t working properly. It’s no surprise that you’re frustrated here. I want to help you remedy these problems. I hope the resources below will let you reach that goal.

      First, I recommend that you follow the steps in this troubleshooting guide for printers that display an out-of-paper error and do not pick up paper:
      - support.hp.com/us-en/document/c00786157

      Next, I suggest that you consult this guide to document feeders that pull through too many pages at once or fail to pick up paper at all:
      - support.hp.com/us-en/document/c01728503

      If any problem persists, I suggest you contact us directly so we can help you assess what’s going on and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Just what I need. Easy to set up. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy pick up at the store and quick to set up the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent printer. Papers get jammed a little too easy but still decent for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Perfect size not to big or small.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad deal - doesn't work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work!! Lots of blinking lights, and keeps printing Quick State Guide, but will NOT print anything else. Says its "Offline". So now I have to pay someone from Geek Squad to come out to my house and get it working - not good!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Peggie.

      I’m sorry to learn that your printer has performed so poorly for you. The exasperation you express is no surprise, considering the device shows itself as offline and has not printed anything except instructional materials, and that you’re arranging to have the retailer’s support service visit your home. I want to help you save that cost and resolve the situation, so I’ll direct you to a resource and provide some information I hope will reach that goal.

      I can’t tell from your review why your printer has performed this way, so I suggest you contact us directly so we can help you assess the situation and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need it to. Good quality in printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with a manual which kinda sucked but once I figured everything out it does it’s job

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for at home use. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and great price!!!im so happy with it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, working the way I was expecting. I would recommend this for the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy This

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Disconnects from the network constantly, prints 50 pages per cartridge before running out. Constant scanning issues. Micromanaged ink supplies.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has caused you such difficulty. It’s easy to understand why poor connectivity, rapid ink use and scanning issues would be a frustrating combination. I want to help you remedy these problems. I hope the resources below will guide you to that end.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      Next, I can’t tell from your review whether the ink cartridges you’ve used are the ones that came with the printer or they’re replacement cartridges you’ve purchased. Some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program. The XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.

      Regardless, if you believe your printer’s ink use deserves further investigation, or if the connectivity problem persists – and for input on the scanning issues you face – I suggest that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast printing printer and love that it can photo copy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was smaller than I originally thought but it does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy easy to set up easy to use Used curbside pickup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To Print or Not To Print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operation is good, set up would have been easier with instructions. Went online, found manual

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    has all the functions I require.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, was easy to set up & has a good look about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with set up is not easy plus NEEDED cable that doesn't come with printer or modern

    No, I would not recommend this to a friend