Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not pair with my phone, computer or laptop wirelessly. Also the black ink it came with doesn’t work.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't tried all the other options only print and copy are good for me.
I would recommend this to a friendperfect size for home printer and not heavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi connection was a bit complicated to setup. I have to play with it some more.
I would recommend this to a friendPrinter broke with in 21 days.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Bad Costomer Service ! This was my last purchase from Best Buy. Never ever will purchase anything from Best buy.........
I would recommend this to a friendGood printer for a rookie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little printer, it does what need it to do. Although I had to buy a cable to connect it to the computer in Oder to get the wireless to work and after it set the wireless u it told me to disconnect the cable and not reconnect it. I don’t know why it required connecting the cable cause I haven’t used it since!!!!
I would recommend this to a friendOrdinary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting it connected to Wi-Fi was a night mare. Ok printer, it doesn’t have double side printing.
No, I would not recommend this to a friendAwful Printer…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely unreliable, has no UI, the only way to interact with it is theough an App. Please save yourself a heache and buy a printer with a functional screen.
No, I would not recommend this to a friendWith out words to express the fustration
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. I had a good printer. However needed a wireles printer, to print documents from my tablet and phone.
No, I would not recommend this to a friendBusy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking but it gets confused a lot and says it’s busy only becuase you can’t ask it to print too fast or it gets busy and you have to go into the app to clear out the older print copies
No, I would not recommend this to a friendGets the Job done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer but lack of other things scan button also not touchscreen.
I would recommend this to a friendGreat printer, hard to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, hard to set up via wireless. Had 2 use a USB 2 cable.
I would recommend this to a friendNot happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So unhappy with this produce. I have tried to learn this product but have lost patience
No, I would not recommend this to a friendGreat Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP printer is perfect for work and school work It is easy to setup love it
I would recommend this to a friendthis printer gets the job done for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is good for my use. I enjoy using it and recommend it to anyone
I would recommend this to a friendGood overall!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall printer all-in one. HP software is clunky and annoying.
I would recommend this to a friendGreat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starting printer though it was a little confusing to setup.
I would recommend this to a friendZERO STARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. By far THE worst printer I have ever used. Don't waste your money. Constant connection problems and the paper constantly gets jammed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has caused you such inconvenience. It’s easy to understand why connectivity trouble and frequent paper jams would quickly become exasperating. I want to help you out of this dilemma. I hope the resources below reach that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, I suggest going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/c06556765
If any problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problems yet. runs good, I havent tried the fax by phone app yet
I would recommend this to a friendGreat printer for high school and college students
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, worked amazing for printing documents for school.
I would recommend this to a friendNot user friendly to start
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to use. Everything is wireless. I have not been able to complete the setup to use my printer with the exception of making a copy to test that it works. The copied paper came out okay but where I live the WiFi isn’t strong (I’m guessing that’s why I haven’t been able to complete the setup) so I wouldn’t recommend this to anyone without great internet for the setup and also someone tech savvy. Im sad I waited so long to open. Did Christmas shopping early bought this for my boyfriend and we can’t use it. I prefer a traditional setup with wireless features like the HP Envy. I purchased the HP Envy and I love that printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has been so difficult to set up and get working. The disappointment you express it totally understandable considering the amount of time you spent yet still don’t have a reliable printer, so I’ll offer a resource and some information I hope will help.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through setting up the type of connection that works best for your living space. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support