Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Setup
Arizona
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In terms of print quality, it's fine. But setup was a nightmare and I never could get the HP App to actually install it - had to figure out a workaround. Would not buy this again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for taking the time to write a review and let us know about your experience so far with your printer. While I’m glad you’re pleased with the print quality, I’m sorry to hear that it was so difficult to set up and that you could not get the HP Smart App to work. I would love to help you remedy this situation, so I’ll suggest some resources aimed at that end.
If you’ve not done so already, I recommend that you follow a guide to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Choose the link to whichever document matches your operating system:
- Windows 10: support.hp.com/us-en/document/c04675142
- Mac OS: support.hp.com/us-en/document/c06188214
- Android and iOS: support.hp.com/us-en/document/c03561640
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Confusing Instructions to set up and order ink ref
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rather than include straight forward instructions with product, one had to search internet and piece together online info. Then they got into this whole ink re-order without indicating overall cost of package vs ordering individual cartridges
I would recommend this to a friendSriver issues. Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reinstalled the driver 3 tines in a week. Turned back got a cannon T7800 happy ever since. Best buy took it in without any issue. Thanks.
No, I would not recommend this to a friendDoes a great job copping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get it to print from either computer, which is why I bought the printer.
I would recommend this to a friend- Pros mentioned:Print quality
HP Deskjet Plus 4155
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRINTER! Works great! Highly recommend.
I would recommend this to a friend - Pros mentioned:Price
Does the job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. works and that's what counts, to me.
I would recommend this to a friend Busy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking but it gets confused a lot and says it’s busy only becuase you can’t ask it to print too fast or it gets busy and you have to go into the app to clear out the older print copies
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't tried all the other options only print and copy are good for me.
I would recommend this to a friendperfect size for home printer and not heavy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi connection was a bit complicated to setup. I have to play with it some more.
I would recommend this to a friendZERO STARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. By far THE worst printer I have ever used. Don't waste your money. Constant connection problems and the paper constantly gets jammed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has caused you such inconvenience. It’s easy to understand why connectivity trouble and frequent paper jams would quickly become exasperating. I want to help you out of this dilemma. I hope the resources below reach that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, I suggest going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/c06556765
If any problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Good printer for a rookie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little printer, it does what need it to do. Although I had to buy a cable to connect it to the computer in Oder to get the wireless to work and after it set the wireless u it told me to disconnect the cable and not reconnect it. I don’t know why it required connecting the cable cause I haven’t used it since!!!!
I would recommend this to a friendGreat printer, hard to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, hard to set up via wireless. Had 2 use a USB 2 cable.
I would recommend this to a friendGets the Job done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer but lack of other things scan button also not touchscreen.
I would recommend this to a friendGreat Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP printer is perfect for work and school work It is easy to setup love it
I would recommend this to a friendGood overall!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall printer all-in one. HP software is clunky and annoying.
I would recommend this to a friendError-prone paperweight
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant errors requiring power reset. The latest error appears to be an internal state error that cannot be fixed. Completely stopped working less than a year after purchase.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your printer has stopped working. I can certainly understand your frustration, considering the device displayed frequent error messages before showing one that has rendered it inoperative. I want to help you out of this dilemma, so I’ll provide a resource and some information aimed at making that happen.
I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great starting printer though it was a little confusing to setup.
I would recommend this to a friendClunky, Loud and Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of Junk. Noisy and mechanically clumsy. Slowest computer related device I have ever owned. HP makes some excellent products, but this one should be avaoided.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve had a difficult time with your printer. I can certainly understand why slow and noisy printing would be an unwelcome surprise with a new device. I want to help you remedy these problems, so I’ll suggest some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
Next, I'll explain a factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and guide you through the proper troubleshooting. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
this printer gets the job done for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is good for my use. I enjoy using it and recommend it to anyone
I would recommend this to a friend- Cons mentioned:Connectivity
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant get this to print wireless, have to keep installing and uninstalling to make it work. Very confusing on where the paper went at first.
No, I would not recommend this to a friend