Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up; always grabs more paper when printing.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very week can only print 6 page at a time. Ink finish after 50 copies. You need to buy ink constantly
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve encountered difficulty with your printer. I can certainly understand why being unable to print more than six pages per print job and seeing the ink depleted after only 50 sheets would be a disappointing start to ownership. I want to help you overcome these obstacles, so I’ll provide some resources and clarifying information that I hope will reach that end.
First, I can’t say for certain what has happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges. If you’ve used only the cartridges that came with the printer, this could explain what you’re seeing.
However, if you’ve installed replacement cartridges, the XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if you need further clarification on ink use – and for help with the page limit you describe – I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Weak Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sloooow and it Jams so easily. Only used it twice because of its lack of quality. Sat on my shelf for almost a year, and I cannot return or get store credit. Do Not buy.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer performed so poorly that you’ve not used it for nearly a year. That’s a clear and understandable indication of your frustration. I want to help you remedy the situation. I hope the resources and information below reach that goal.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/gb-en/document/ish_2817150-2408088-16
You might also gain useful information by going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/c06556765
If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Great printer for high school and college students
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, worked amazing for printing documents for school.
I would recommend this to a friendHP 4155e all in one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had printer 6 months worked for 2 months now work says printer is off line it seems to me HP doesn’t care will never buy anything HP again
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, William.
I’m sorry that your printer has gone offline and you’ve not been able to restore it on your network. Your exasperation comes as no surprise here. I want to help you resolve this situation. I hope the resources I’ve listed below guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/help/printer
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problems yet. runs good, I havent tried the fax by phone app yet
I would recommend this to a friendNot user friendly to start
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to use. Everything is wireless. I have not been able to complete the setup to use my printer with the exception of making a copy to test that it works. The copied paper came out okay but where I live the WiFi isn’t strong (I’m guessing that’s why I haven’t been able to complete the setup) so I wouldn’t recommend this to anyone without great internet for the setup and also someone tech savvy. Im sad I waited so long to open. Did Christmas shopping early bought this for my boyfriend and we can’t use it. I prefer a traditional setup with wireless features like the HP Envy. I purchased the HP Envy and I love that printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has been so difficult to set up and get working. The disappointment you express it totally understandable considering the amount of time you spent yet still don’t have a reliable printer, so I’ll offer a resource and some information I hope will help.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through setting up the type of connection that works best for your living space. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Struggles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst! Eats paper and damages checks when printing. The feeder is non functional and always struggles to print. I’ve Always bought HPs and love them. This one is not a good printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer’s document feeder has damaged paper as well as checks during operation. I can certainly see why this would be a shock, especially with a new printer. I want to help you resolve this situation, so I’ll provide some resources aimed at making that happen.
First, I recommend you follow the steps in a guide on our support site to document feeders that pull through too many pages at once or fail to pick up paper at all. While my description doesn’t specifically address the problem you report, I believe you might gain insight from the guide nonetheless. Find that guide here:
- support.hp.com/us-en/document/c01728503
If the problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Little Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little Expensive for the money paid. Does day to day work properly.
No, I would not recommend this to a friendCheap, but you get what you pay for.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never managed to print - and HP support was ZERO, despite multiple attempts. Returned this printer, and purchased an alternate model from Epson. Will never purchase another HP printer.
No, I would not recommend this to a friendNot exactly what I expected but works okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the printer would communicate more it just shows how many copies it doesn't ask if you want to scan/print/etc? Or if something is wrong it doesn't show/walk you through it.
No, I would not recommend this to a friendHusbands Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband likes his laptop. It is perfect for playing games.
I would recommend this to a friend- Cons mentioned:Connectivity
I'm unsure, if other's experienced the same!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer and with remarkable features, but somehow I faced lot of issues with connectivity and got fed up. So I exchanged it with another HP printer with different series
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Karthik.
I’m sorry to hear that your printer was so difficult to set up and connect, and that you ended up exchanging it for another model. I can understand why that would be quite a frustrating experience, so I’ll offer you some resources that I hope will help you make the most of the printer you eventually received.
To learn more about your printer and all its features, or for help solving problems, you can access video tutorials, user manuals, how-to documents, software updates and troubleshooting guides on our support site. Visit that site here:
- support.hp.com/us-en
Once you’re there, enter your printer’s model name or serial number in the box so labeled.
If you have any questions or concerns, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Economical Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for the money. Ink cartridges are not very expensive.
I would recommend this to a friendFred
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as it had no connection for a land line for me to use to send a fax. As for the answers to the below questions It could be used by others but not me.
I would recommend this to a friendHad to setup with PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't setup with the Bluetooth option but setup fine with my PC.
I would recommend this to a friendMichael,a printer thanks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That person did a good job on helping me set my printer again thanks
I would recommend this to a friendBad driver issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a major issue to get working. I ended up calling for support and it cost me 199.99 to get them to dial in and fix the printer driver issues. Disappointed that I had to spend that additional ))
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Nancy.
I'm terribly sorry to hear about the difficulty you've had getting the drivers working for your printer. Even more so, it's awful to hear about the experience you had when reaching out to support. I can’t tell from your review whether you called HP support or an organization affiliated with the retailer where you bought the printer, but if it was HP, support feedback of that nature is often linked to fraudulent companies or individuals.
There is no charge for standard support during your one-year warranty period. In case you need to, you can double-check the warranty status of your printer at:
- support.hp.com/checkwarranty
We know that fraudulent companies and individuals find their way to people by many means, and often they appear totally legitimate. On our support site we have a section that contains information on how to protect yourself from scams, and what to do if you’ve been the victim of one. Visit that page here:
- support.hp.com/us-en/document/c05404707
If you need any further assistance with your device, HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, or to access user manuals, troubleshooting guides, how-to documents and software updates, go to the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really care for Don't really care for no instructions now I can't get it to print It acts like it wants to but doesn't And when it does print it takes forever. My old HP I had was fantastic They discontinued it
No, I would not recommend this to a friendprinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very slow printing off the internet does well making copies
No, I would not recommend this to a friend