Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Good cheap printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter needed a printer tout de suite down in college so she picked this one out and I had it delivered to her nearest Best Buy. Easy and quick enough. College girl approved.
I would recommend this to a friendLooks are everything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t seem to great for the price didn’t use it took outta box an decided didn’t like the look got a different model
No, I would not recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't opened it as yet because the Laptop taking forever to come 1st time and last time ordering a laptop it's been2 weeks and it's supposed to be a2day shipping.
I would recommend this to a friendQuality of the prints NOT GOOD!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed! The quality of the prints are not so good. Its like blurry. Im regretting buying this kind.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has rendered prints of poor quality. It’s no surprise that you’re disappointed, considering the prints you’ve seen are blurry. I want to help you remedy this situation, so I’ll guide you to some appropriate resources and provide some information.
First, I recommend following the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
- support.hp.com/us-en/document/c06557991
If the problem persists, I recommend that you contact us directly so we can help you assess the situation and determine the best course of action. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what u pay for. Trying to save money but this isn’t really the answer for what I needed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’re disappointed with your new printer. I can’t tell from your brief review what roadblocks you’ve encountered or what features leave you wanting more, but I’ll nonetheless provide some resources aimed at helping you get the most from the device and have a better experience from here on.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I hope you’ll get in touch with us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Okay printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is okay, rather good quality images. I feel like it goes through ink very quickly
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m glad to learn that you like the print quality of your printer, but I’m sorry to hear that it’s using ink faster than you’d anticipated. I can’t tell from your review how many pages you’ve gotten from the cartridges you’ve used compared with the page estimates, but I’ll nonetheless provide some information I hope will help.
Here are some things you can consider:
- If it appears that a cartridge was low on ink to begin with, or that the poor page yield was caused by a defective cartridge, you can always contact the seller who sent you the cartridge about that.
- Contact us if the supplies are defective genuine cartridges that are not replaced by the vendor (and they are still within the “warranty ends” date on the cartridges). Reach out to us via this link: support.hp.com/us-en/contact-hp
Here are some facts on ink use that might help you get more prints without too much extra effort:
- A high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
If the problem persists, I recommend that you reach out to us so we can help you assess the situation and work through any necessary troubleshooting with you. Get in touch via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Love my HP Printer!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new printer and I always favor HP products. I love this printer!! So glad I purchased it!! Next purchase is a new all in one HP computer!!! Can’t wait!
I would recommend this to a friend- Cons mentioned:Connectivity
Hard to connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very finicky I’ve had to unplug it many times because it won’t connect or it freezes up.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not maintained a reliable wireless connection. I can imagine how frustrating it would become to repeatedly unplug and reset the printer after it freezes up. With that in mind, I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is challenging to use, I need to turn it off and on till I am able to print. It does consume a lot of ink.
No, I would not recommend this to a friend- Cons mentioned:Setup
Terrible experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish to return printer. I have tried to get it to work. It shuts off in the middle of printing, that's if i can get it to print! Out of the box it was a pain; it took an hour and a half to get 4 apps to run it, then told me i had to start all over! Where do i return this? Any best buy? My last HP lasted 14 years and didn't let me down.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not worked like it sh ould. I can easily understand why receiving a printer that was difficult to set up and stops print jobs without explanation would be a huge frustration, so I’ll offer some resources and data I hope will help.
I can’t tell from your review why your printer is performing this way, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
HP 4155 printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced a 5 year old Canon printer. Could not be happier with this new unit. Stays in "sleep" mode until printing is required. Great printer at a great price.
I would recommend this to a friendDon’t Buy = Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is Trash! Advise to avoid and purchase a different brand. Had to return it.
No, I would not recommend this to a friendGreat Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great. I am teaching from home and use it for printing my powerpoint notes, etc. I also use the scanner on a daily basis and does a decent job scanning documents.
I would recommend this to a friendHP All In One Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best all in one printer I ever bought!Plus it’s wireless so it makes it easier to print from a laptop or even the cellphone while away from home! Definitely worth the price!
I would recommend this to a friendBluetooth doesn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, a little slow, bluetooth either doesn't work or I can't figure it out.
No, I would not recommend this to a friend- Cons mentioned:Setup
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup instructions are not clear. It was difficult for me to set this printer up.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was difficult to set up and that the instructions were not clear. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.
First, you can access a setup tutorial (if you still need it) as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/model/29378225
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not So Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs out of ink quickly, hard to get ink at store and takes 8 days when you order it online. Can’t do anything when it’s out of ink. I have to unplug it constantly and restart each task. Only holds about 6 pieces of paper. Can’t get the top loader to copy. Can’t shrink or adjust size of copies. Has very little features but for a cheap printer you can get it to work with a little patience.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has caused you such inconvenience. It’s easy to understand why issues related to ink use, frequent resetting, paper loading and size settings would be tremendously frustrating, so I’ll point you toward a resource and some information I hope will help.
I can’t tell from your review what’s causing these problems or whether they’re related to one another, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Pay a little more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of work to get it going on the phone with support for hours.It loses connection alot
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was so difficult to set up, and that even after spending time with phone support the device still frequently loses its wireless connection. I want to help you out of this dilemma, so I’ll provide some resources I hope will accomplish that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with problems, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187854
If the connectivity problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing printer for the price. I can print out all my stuff for school. The color quality is spot on. Could not ask for anything better given that I’m a college student.
I would recommend this to a friendUpset and disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t use it since the Geek squad has canceled three appointments to set up My printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve not been able to set up your printer because appointments have been canceled by the retailer’s technical assistance team. I can wholly understand your disappointment. I want to help you get the device set up and working to your satisfaction, so I’ll offer some resources aimed at making that happen.
First, I recommend that you follow a setup and connectivity tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support