Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Zero star
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest printer in world, took almost 30 minutes to print 25 pgs or less. Do not recommend at all
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has rendered prints so slowly. Your review is brief, but it’s clear why waiting 30 minutes for a 25-page print job to complete would be quite a shock with a new printer. I want to help you remedy this situation, so I’ll direct you to some resources aimed at reaching that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Decent printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent printer for the paid price. It occasionally disconnects from the wifi and a quick reset is needed.
I would recommend this to a friend- Cons mentioned:Setup
Awful printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to jump thru a lot of hoops if you buy this printer. Near impossible to set up. (Geek Squad couldn't do it either). After printing less than 50 pages it needed ink cartridges. HP support in non existant.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jessamine.
I’m sorry to hear that your printer ran out of ink so quickly. I can certainly see why that would be an unwelcome surprise, especially after a difficult setup process. I want you to understand what’s happening with the device and remedy the problem if one exists, so I’ll offer what I hope are helpful resources and information.
First, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program. If you’ve used only the cartridges that came with the printer, this could explain what you’re seeing.
However, if you’ve installed replacement cartridges, the XL cartridges designed for your printer have estimated yields of 200 to 240 pages, while the regular size cartridges are expected to produce 100 to 120 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, if your results differ dramatically from the estimates above, or you want further input on how to use less ink, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Beautiful machine, but I cannot get it to print.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer said that I had installed it correctly, but it goes through the actions and will not print anything. I am sure that it is my doing. But I need help.
I would recommend this to a friendGreat Scanner for the Dollar!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Emergency need for a scanner after old one stopped working, found this one on website and had it delivered, works great and I am back in business
I would recommend this to a friendgreat printer, easy to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just buy this one, and no other cheaper one due to availability, but for sure, just looking for a HP.. easy configuration, easy maintenance and great ink economy
I would recommend this to a friendGood, simple
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase, good features for occasional printing. Only downside is that it doesn’t do borderless photos.
I would recommend this to a friendEasy Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and print ready in a few minutes. The print cartridges are hard to find, but that is the same issue in a few other printer models right now.
No, I would not recommend this to a friendWorks and looks good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First non black printer ever, but like the look where its sitting in my house. Easy set up, nice to have the four functions even though I don't fax much anymore.
I would recommend this to a friendHP - DeskJet Plus 4155
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink ran out very quickly tray does not allow for more than 10-20 pages
No, I would not recommend this to a friendHP printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice printer little issue with drawing in paper crooked that causes some paper jams ,haven't checked it out to see why yet.other then that is good
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work correctly brought in twice Returned after 3 tries
No, I would not recommend this to a friendWhatsNext
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer at a great price. Easy to use and includes a feeder which is great when you need to scan multiple page documents at one time.
I would recommend this to a friend- Cons mentioned:Connectivity
HP Failure
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like previous HP printers I have purchased, this one didn't even last a full year before it simply quit printing. I have had no luck with trying to get this printer back online. It's as though it's no longer compatible with the internet. I am so through with HP products.
No, I would not recommend this to a friend Ok but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but needs to be restarted after a few hours. Seems to go to sleep but can’t wake it up.
No, I would not recommend this to a friendBad decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to connect because it doesn’t have screen and there is not 6 months of free anything
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Eric.
I’m sorry to hear that your printer has been so difficult to connect and that you were unable to activate the ink offer that was part of your purchase. It’s easy to see why this would be quite a jarring surprise with a new device. I want to help you remedy the situation, so I’ll direct you to a resource I hope will help you get the printer set up and the ink deal activated.
I can’t tell from your review why your printer has not connected easily or why the Instant Ink plan was inaccessible, so I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you with setup, connectivity and Instant Ink, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Great All-In-One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer replaces my old Brother All-In-One. Glad that I chose HP. This printer is great. It has all the functions I need. Set-up was also easy for me.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great and the price is reasonable. Love the wifi printing, not a bunch of cables. Only comes in white color but it works great!! Love it
I would recommend this to a friendCrap Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is junk. It works when it wants to and should be avoided.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered such difficulty and unreliable performance with your printer. I can’t tell from your review what specific roadblocks you’ve encountered, but I’ll nonetheless provide some resources I hope will help you resolve whatever issues are at hand.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and wireless connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187854
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not much to pick from in store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to install as info stated. Frankly it was the only one you had in stock so I took it
No, I would not recommend this to a friend