Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Complicated printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad wireless connection / Bluetooth. Poor quality
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has failed to maintain a reliable wireless connection. I can certainly understand why this would be a frustrating start to ownership. I want to help you solve this problem, so I’ll provide some resources aimed at making that happen.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100187854
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Poor Connection Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess you get what you pay for. I had to return this item as it was very finicky connecting to WiFi and printing. Sometimes it would work and others it wouldn't. Then, it would randomly start printing. Worked better with my phone than Mac. Going for a better printer.
No, I would not recommend this to a friend Don’t like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work made a very very loud noise like if it was jammed.
No, I would not recommend this to a friendFeeder difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the feeder where you put the paper at. It can be difficult at times
No, I would not recommend this to a friendDon’t get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer trashI don’t recommend don’t purchase save yo money
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve had a poor start to owning your printer. Your review is brief, and I can’t tell what specific roadblocks you’ve hit or whether any features leave you dissatisfied, but I’ll nonetheless provide some resources I hope will help you get the most from the device or remedy whatever troubles are at hand.
First, to learn more about your printer and all its features, or for help solving problems, you can access a setup tutorial – if you still need it – as well as user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. On our site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link:
- support.hp.com
Keith
HP Care
hp.com/support
Ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not print with very good quality but stay on network. It jams easily.
No, I would not recommend this to a friendFor the price no complaints it has some issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must say it scans very well ,but it struggles to feed paper when I need to print.
I would recommend this to a friendVery convenient!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes in handy for everything it prints on demand the only thing I don’t like is it uses ink way too quick but then again I use it a lot
I would recommend this to a friendThis was a good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with this products ease of use and the tech who recommended it. Great service.
I would recommend this to a friendprinter all in one.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item does exactly what i need it to do and serves the purpose i need it for. it is a good product at a good price.
I would recommend this to a friendGood for kids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is excellent for my kids school work and a couple of things I need to print.
I would recommend this to a friendDecent printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. Has a hard time waking up after sleep mode. Need to unplug and reset sometimes.
I would recommend this to a friendHP - DeskJet Plus 4155 Wireless All-In-One Instant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall is a great printer I had some issues setting it up because it didnt came with a guide but I found a video on youtube.
I would recommend this to a friendPrinter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the printer but it runs out of ink to fast which is a big inconvenience
No, I would not recommend this to a friendGreat for college
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and value for my daughters apartment in college. No reason to trek out to find a printer after hours anymore.
I would recommend this to a friend- Cons mentioned:Connectivity
Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stand by Noise, hard to configurate wireless conection
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer would not complete the process of setup and connection. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.
First, you can access a setup tutorial as well as user manuals, troubleshooting guides, how-to documents and software updates for your printer on our support site. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/model/29378225
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Cc’s stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. I am very happy with this printer I recommend this item to all who are looking for a personal printer
I would recommend this to a friendUgh!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Online setup is difficult. It prints a lot of instructions right off the bat once you figure out how to connect to wifi. It doesn't like to wake up and sometimes I need to unplug and plug it back in. Prints slowly. Double sided printing is manual so you have to re insert the printed page correctly. Works as expected otherwise.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was so difficult to set up, and that you’ve had what sounds like connectivity issues and problems with print speed. It’s easy to understand why that would be a frustrating start to owning a new printer, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Not What I Hoped For
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from and based on all the other reviews I thought this printer would be great for me. Unfortunately the opposite has been true. I've spent more on ink for trying to get the cartridges to clean and align than I have on actually printing. I had thought maybe this was an issue with the cartridges that I had originally received so I ordered more. By the time I got new cartridges, I was outside of my return period so I'm stuck with this. On top of poor printing (words completely smeared and misaligned), the power button no longer wakes up the printer. The only way I can get this on is to unplug the power cord and plug it back in.
No, I would not recommend this to a friendNo fax
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I might have to return cause this model doesn’t offer fax like I asked fir
No, I would not recommend this to a friend