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Customer Ratings & Reviews

Your price for this item is $49.99
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Customer reviews

Rating 3.9 out of 5 stars with 5282 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 5,282 reviews
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Nothing but frustration ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have listened to other reviews about the set up problems. Printer could not find / sync with laptop and vice versa. HP website for help was useless. Bestbuy gets 5 stars for customer service and easy return, though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer, we’re very please with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good…. A little slow printing though. Ink doesn’t last as long as I thought it would.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for paper print jobs but too slow for envelopes printing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're using in our small office, works great for our work load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good printer for the house. I don’t print too often but it’s convenient to have when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid quality for a cheaper printer. Does just want I need it to- scanner and copier just sweeten the pot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi tasker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This. HP. Printer is great for coping and faxing and scanning. Once hooked up it Handles. The task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after not owning a printer for over a decade, this things totally redeemed printers in my eyes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Excellent design to work on my volume copies. Very nice to print colored pictures.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible printer. GREAT DELIVERY Time!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these printers online they are super slow and waste a ton of ink had to return them after a week of having it. The one plus side was the delivery time from Best Buy!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong choice of printer for homes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product.. its slow and not working after 3 months of little use.. i bought it for lesser price in last year Thanksgiving sale.. doesnt print all types of documents and printing is jus bad..takes long time to print colour prints..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the printer on time, but the printer was extremely slow, so we had to return it back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Very Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned!! Somehow, it gave me hard time to print out papers, takes ever!! Also, sometimes it doesn't connect to the computer and it happened suddenly. Not recommend it!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great everyday printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I splurged on this printer and great assistance from Hp with instant ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. stays on all the time - yea! Perfect for in home use, i.e. a few copies per week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old wireless printer so I was looking a similar printer. This printer was easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love it love it thank you Best Buy !!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Would Not Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to internet. Kept saying there was a problem with the ink inside. The scanner got jammed every time I went to scan something. When I tried to print a document, it would take the paper from the feeder.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has performed so poorly. I can easily understand why issues related to connectivity, ink errors and document feeding would add up to a huge aggravation. With that in mind, I’ll suggest a resource and some information that I hope will help you remedy the problem.

      I can’t tell from your review what’s causing these problems or whether they’re related, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for my kids and it very excellent we love it has very quality and was worth the money i paid

    I would recommend this to a friend