Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
BUYER BEWARE - DO NOT PURCHASE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst HP product that I've ever purchased. It will not stay connected to my network and printing anything requires an hour of troubleshooting to get it to work. I do not recommend this printer at all.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that your printer has failed to maintain a reliable wireless connection. I can clearly understand why this plus the lengthy troubleshooting sessions you describe would quickly become frustrating, so I’ll point you toward some resources I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I recommend that you reach out to us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent! HP gave me lots of help installing it!
I would recommend this to a friend- Cons mentioned:Connectivity
Do not recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most frustrating printer I have ever owned. Doesnt connect about 50% of the time and I always need to unplug and plug it back in for it to connect. The buttons are very slow to react as well.
No, I would not recommend this to a friend Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it love it thank you Best Buy !!
I would recommend this to a friendaverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't auto print dual side other features are good
No, I would not recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not used to slow printing. I guess it is what it is.
No, I would not recommend this to a friendprinting can be done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the printer that keeps printing. how good is that!!
I would recommend this to a friendPrinter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer I use it for nursing school and ink lasts
I would recommend this to a friendCopies don’t come out to to clear a little bit blu
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Copies don’t come out to to clear a little bit blurry
No, I would not recommend this to a friendDifficult Connecting to WiFi, Now a paperweight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the long set up process I was able to print one document after a five minute wait. A few days later I returned to print another document and I couldn't get a wifi connection so I had to reinstall it on my Windows 10 computer and still nothing. Just error messages. I'll probably go buy an ethernet cable to see if that solves the problem, otherwise I will have to return it. Whatever happened to the printers where you hit the print button and it printed a document. Very disappointed so far,
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer lost its wireless connection and you’ve been unable to re-establish it. I can understand why that would be a frustrating start to owning a printer, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer is really great for home use. it does all the thi9ngs home use would need.
I would recommend this to a friendWell worth the mony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Everything I needed . Arrived promptly. Very pleasant experience.
I would recommend this to a friendDecent printer for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it jams and you have to force eject the paper
I would recommend this to a friend- Cons mentioned:Connectivity
ncomplicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not working properly and it will not pare with the computer trying to return it the situation making it hard for me to do so I have to returned it.
No, I would not recommend this to a friend Ms
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get great use of my printer and the ink comes early enough I don’t have to worry about it
I would recommend this to a friendGood quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are still using his one. It has been two years since we bought it.
I would recommend this to a friend- Cons mentioned:Connectivity
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all! Was told we could hook a land line to it and you can't! Not easy to connect to WiFi especially if your WiFi is password protected! Spend hours trying to figure it out and got nowhere!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that your printer has been difficult to connect. Your review is relatively brief, but your frustration is clear – and totally understandable – so I’ll offer a resource that I hope will help.
I can’t tell from your review why your printer has not connected like it should, so I suggest that you reach out to us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Ok...
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. Good usage and features dor the price..i hate the instant ink deal
I would recommend this to a friendAesthetically Pleasing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent looking printer. Haven’t used it yet, but I keep being pestered to leave a review.
I would recommend this to a friendHp 4155 printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , availability from time the order was placed til ready was super fast !
I would recommend this to a friend