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Customer reviews

Rating 3.9 out of 5 stars with 5286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 5,286 reviews
  • Rated 5 out of 5 stars

    its great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps me and the family away from the streets for copys and it looks great and sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. I would not shop anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift giving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for someone in another state and pickup was fairly easy.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Might be good for someone else but too hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever. Returned the printer. Poor design, No instructions except for a poor diagram. Not intuitive. Cannot set up without a computer. Save yourself and buy something else!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. with everything necessary. Cartridges also have a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes great copies but is very slow. It takes about a minute per page.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Setup Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I had a defective one, but it took hours to basically get nowhere. The Wi-Fi Direct worked for a bit, but drivers would not install properly, could not receive faxes, and could not get the printer to connect to my Wi-Fi network at all. The software would always show the printer as "Offline" yet I could print from Word when the Wi-Fi Direct was working. After a while, it corrupted my HDD, lol, just wow. I am returning and getting a different model HP. Awful experience setting this thing up. Looks like a lot of others had an easy time for whatever reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Just what I needed at home, especially with my closest library closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The back paper feeder works great for regular and thicker paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You had it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed several small electronic items. We found every one of them at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I bought is working fine. Was very happy with the curbside pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printers rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP printers - so easy to set up and use - my last 4 have all been HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prints fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer quick and easy to use Never had a white printer before, I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to operate it. I need the instructional manual . I fax also.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Free replacement cartridges wrong.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time getting correct driver for printer. Later printer worked fine for a while. Then ink was low and received wrong cartridges with the ink free replacement program.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Jamie.

      I’m sorry you received the wrong Instant Ink replacement cartridges for your printer after it ran low on ink. Your dismay comes as no surprise here. I want to help you get the cartridges you need, so I’ll direct you to a resource that I hope will make that happen.

      I can’t tell from your review why you received the wrong cartridges. I recommend that you contact our Instant Ink program so we can help you assess and resolve the situation as quickly as possible. To reach an online agent via chat or by phone, follow this link:
      - support.hp.com/us-en/contact/product/model/5401249?sku=INSTANTINK2

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a wonderfull experience, Very good service ,And perfec product Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great material for take the advantage of the technology and protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I really appreciate it thanks I hope everyone can star using it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you lay for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t use it too much. The printer kept falling off the network. Also the first time i used it after printing the Test page, I loaded paper to the back and it grabbed 4 sheets. We sent a pdf to print and it took a while to print. It was purchased for college student. The next few days again it kept pulling multiple sheets when printing. I had GEEK squad coverage but after doing some research I felt my $100 printer was going to be $1000 worth of headaches. PC Magazine listed another printer by HP as their best Small Business printer. It was $120 more but for piece of mind OfficeJet Pro 9015. So far so good, zero paper jams and zero network drops in 1 week!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer sucks! I had to return it because it wouldn’t stay connected to WiFi. My WiFi is super close and it still didn’t work, not only that but I kept having to restart it just to print.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry that the printer couldn’t connect to the WiFi reliably. We always want to provide our customers with a reliable and satisfying experience and it is a pity that we missed out on this. However, I hope that you were able to return the device without any problems.

      Please give us another chance and let us convince you of the quality of our products. Please contact our customer service, they will help you to find a printer that works better. You will find all contact details on our website.

      Denise
      HP Care HP