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Customer Ratings & Reviews

Your price for this item is $49.99
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Customer reviews

Rating 3.9 out of 5 stars with 5283 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 5,283 reviews
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP product... It always good and life longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to understand to connect to iPhone, eventually loving it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good real ole printer. Prints photos pretty good and vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did its job, bought for husband for his laptop and linked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product one of the best brands and many functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pooks2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for what I need. And wireless great !! Price good also

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No help after setup!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First you can't set it up - "download the app" it tells you. Then when lights stay lit or start flashing nothing tells you why. When the App tells you the printer is "offline" nothing tells you how to fix it! And every other wifi item in the house is working fine!! Since setup it will not shutoff unless unplugged! I used it (without directions) until every light was lit & it stopped doing anything. It's been that way about 2 months now. I've had several previous HP printers & loved them, but if this is an example of what they're like now I'll look elsewhere because this thing is going out of here.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is excellent! It does everything and more that I want it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and the shipping speed was very fast!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not of HP quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of inexpensive printers out there. I always trusted HP. Well not this one. Installation was not smooth and after i was able to set it up the printing was slow. Checked hp and other sites and nothing worked. Just happened to catch a setting on the settings page that said default paper was high gloss picture. Changed that and the print function worked. However after a few days it would go offline and then the auto doc feature stopped working. I had to power off and on to get it recognized. When working it did work well. Until the auto doc feed stopped Returned it for a full refund

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer I got In deals of the day. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer with connected app. Awesome wireless connectivity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the hassle

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. We have to constantly disconnect the power and reconnect to get to make simple photocopy. Plus they force and every in in the household to create an account and sign in . Otherwise it will not work . If you have a guest trying to print , he also has to create an account and sign in . Their subscription plan is ridiculous . starts at 50 pages/ month at 3$ .Already incurred several overuse and I had to cancel it . The cartridge that were included did not work unless you sign in for a plan. Just returned it and asked for another one as luckily I purchased a 3 years protection plan

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and pictures come out great! I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Don't bother with this model

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried using the app 4 separate times to connect this printer. Then tried to set up using a desktop. It never works. Save yourself the hassle and skip this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP DeskJet Plus printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have only had it for a month but so far we don't have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good the service exemplary....I am done with this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I could not make this printer work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not make this printer work. I went to the HP website and wound up chatting with algorithms which kept referring me to technical pages. The next day I found a chat room with a live body. I could not make him/her? understand that I couldn't even load the ink. I typed in Forget it! I then smashed the printer into a hundred or more pieces. I fault Best Buy for not steering me over to Canon or Epsom or anybody else. When I do go to these others, I'll be sure about access to live people and I'll be sure to get the Geek squad to install my ink and sign any contract to have their support. That is, if Best Buy doesn't ban me from their property.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Deskjet Plus 4155 Wireless all-in-one Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing, it's wireless and that makes it very convenient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no instructions on how to bring this printer/copier/scanner on line and it took me over 15 hours to get it working. Unacceptable. HP. Provide good directions.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer was so difficult to set up. It’s easy to see why a 15-hour process would be phenomenally frustrating, especially because you lacked adequate instructions. With that in mind, I’ll offer some resources I hope will help you make the most of it.

      First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/model/29378225

      You can also visit a page on our support site that has diagnostic tools for various issues and tasks, including setup, cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP