Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
Nice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standard printing easy setup good price no complaints
I would recommend this to a friendover priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item, because I was looking for a black printer, for no more than $100.00, and you did not have it. I do want to mention the customer service I received in your Saugus , Mass stor , it was poor,
No, I would not recommend this to a friendGreat for business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered on a Tuesday and Thursday it was ready for pickup!!!
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer, nice clean lines, crisp pictures.
I would recommend this to a friendNot as easy to set up as they say!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This took forever to figure out! I had to recruit a Neighbor to help me and it still took us 4 hours to complete. I called Best Buy to see if anyone could help and no one could. Very frustrating!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer was so difficult to set up, and that you were unable to get the support you needed from the seller. I can certainly understand why this would be puzzling as well as discouraging, and a bad start to owning a new printer. While I’m glad to hear that the printer appears to be set up and working, I’ll nonetheless suggest some resources that I hope will improve your experience and help you get the most from the device for as long as you own it.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/29378225
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation and connectivity. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up on Wifi printing and works excellent.
I would recommend this to a friend- Cons mentioned:Connectivity
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit my needs at all. Would go to sleep and not wake up. Did not work well with some windows apps that I use just about every day. Took it back.
No, I would not recommend this to a friend Best all in one ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for price!!! Works superbly!!!ty!!!love it!!!
I would recommend this to a friendRecommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent I’m so happy whit my purchase.good product!!
I would recommend this to a friendTotal piece of crap....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fourth HP printer in the last two years. Each printer has been a total piece of crap.... On my last 3 HP printers, they had ink pump failures. HP makes a very poor quality product. I only buy them because I am being cheap but this has now cost me the price of one high quality printer. This printer here is extremely cheap.... It might get you buy printing here and there but DO NOT BUY HP products if you depend on printing anything for your business, work or school. I was in a pinch and needed a cheap throw away and that is exactly what this is.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've not had the experience you wanted with your printer, and I'm sorry for any resulting inconvenience. I can understand why this would be a tremendous disappointment. I can’t tell from your review what specific problems or issues you’ve encountered, but I’ll nonetheless offer what I hope are some helpful suggestions.
First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For more help solving problems or to learn more about your printer and all its features, you can access a setup tutorial (if you still need it), troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/model/29378225
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. On our site you can get help from a virtual agent, search our extensive knowledge library or check your printer’s warranty status. Get in touch via this link:
- support.hp.com
Keith
HP Care
hp.com/support
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take care of the things I need it for. I like it a lot.
I would recommend this to a friend- Cons mentioned:Setup
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible printer. I had so many problems trying to hook this up and get it to print from my phone! HP makes you feel dumb, they were not much help at all.
No, I would not recommend this to a friend Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, a little tricky setting up but worth it.
I would recommend this to a friendHP Printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, it does the job. nothing else to say.
I would recommend this to a friendSave your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to the reviews. Can't really recall a time I bought a product and wanted to return so bad the same day. Connecting to wi-fi was easy because I used the app so it went well. The quality of the printer when I took it out of the box was flimsy and cheap. I honestly hate printers that make that annoying old-school printing sound and I assumed that it was 2020 it would not do that. I will be returning and I would not recommend this to a friend.
No, I would not recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Delivery was great also! I would buy again.
I would recommend this to a friend- Cons mentioned:Connectivity
this printer stinks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connects only with wifi, but ALWAYS says printer offline!!!!!!!!!!!!!!!!!!!!!!!! a real pain!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. Your review is brief, but your frustration is clear – and totally understandable – so I’ll offer some resources and information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Do not buy this item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this printer. The instructions to setup are not helpful. Connecting to your wifi to print never works. Don’t waste your time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Gerard.
I’m sorry to hear that you’ve encountered difficulty with your printer. The disappointment you express is wholly understandable, considering your setup instructions were inadequate and you’ve been unable to establish a reliable wireless connection. With that in mind, I’ll point you toward some resources I hope will help you complete the setup process (if you still need to) and remedy the connectivity issue.
First, if you still need it, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page you can learn more about your printer and all its function as well as get help solving problems by accessing user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/hp-deskjet-plus-4100-all-in-one-series/29378221/model/29378225
For the other difficulty you mention, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity and printer-offline problems. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need assistance for any reason, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Not bad on ink. Setup not hard. Good price
I would recommend this to a friendgreat printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like all the functions it does. Awesome Printer!
I would recommend this to a friend