Customer Ratings & Reviews

The printer looks great and was easy to unbox and plug in and set up. Test pages were lovely. However, several weeks later... EVERY single time I want to print something I can't, until I unplug the printer and plug it back in. EVERY time, every device. I have called HP after troubleshooting with their app and manual and with my internet service provider... HP stated they could transfer me to someone to "assist with the network error for one hundred dollars." What network error? What does that mean? This printer has already cost me $100 and I hate it tremendously.

I have been playing around with this printer now for a few days. And I’m very pleased so far. The Initial set up was fast and easy. With the help of the HP app I had it connected to Wi-Fi and printing in less than five minutes. It’s great for scanning multiple pages of documents. Up to 35 at a time. And I have been happy with the print quality also. I haven’t tried to print photos though. But if you are looking for a budget friendly all in one printer this is a good pick.

I bought this on Presidents Day at a really good price. Excellent printer. I still don’t fully understand the ink subscription program so I didn’t sign up for that. It was easy to set up and use right away.

easy to set up, great copies, excellent price for value

Instructions for wireless hookup were not very clear. But once I figured them out, the printer works fine.

This is one of the worst printers that I have ever gotten. Perhaps I have been spoiled with the Canon printers that I have had in the past, but this was available and I would have waited a week to a Canon. It started with installation. I felt like a novice trying to understand sketchy instructions. When I finally got it set up and printed the test sheet, I was shocked at how noisy it was. Getting past that, the computer lost blue tooth connection with printer. It had been working then I tried to print some data from the computer and I got a printer not connected error message. The printer was powered on and looked like it should work, but it wasn't there according the computer. I ended up rebooting the computer and the printer and it worked. That has happened to me a couple more times, but not recently. The duplex printing is a manual process that I have finally figured out how to flip the paper to get it to come out right. I do like the ink program where you are shipped replacement cartridges automatically before you run out.

Easy to use. Convenient to have for those everyday reninders.

I've used many HP products over the years and they do live up to expectations but this HP DeskJet Plus 4155 is not even close what I was expecting. I was very much excited to open and use it when I received it but all my excitement went down the moment I started using it. The box contains the printer, two ink cartridges (black & tricolor) and a power cord. For the setup, you can either download the HP smart app or do it online. I chose the former method. It was easy to set up as all you need to do is follow the directions on the app. It will ask you to insert the provided two cartridges during the set up. You will either need to sign up or sign in if you are already registered. At the very end, they give you option for ink subscription where you get them free for first 2 months and then they start charging you. The way this works is HP will send you inks before you run out of the existing ones, so you don't have to wait for your shipment after your current ink is completely used, had you ordered them by yourself. HP claims savings of up to 50% with this subscription. This may work for those who print a lot but for someone like me who uses it occasionally, it's not a good deal. So, I'll just pass. But it's a deal worth looking into if you are a heavy user. Once the printer is set up, you can start using it immediately. This is where the problems started for me. First of all the paper holder is very small and can hold a very small quantity as compared to my previous printer. This may not be a big issue for me since I don't print as much but sometime I need to print a lot of document at the same time. If people have to print a big chunk of papers, they will have to keep putting papers in the tray. Next issue was the speed. The printer is very very slow. I know it prints slow if the silent feature is turned on and I also know that it's on my default. But believe me, the printer was LOUD. I immediately went into settings to check if the silent feature was on or off and to my surprise, it was indeed on. Why was it making so much noise: I don't know! And on top of that the print quality was not even close to average. It was so bad that at one point, I thought of giving HP a call but then I thought maybe it will get better with time. Then all of a sudden, the printer spits out a paper on its own that had a lot of small blocks in black and other tricolors. Apparently, they call it alignment paper (or something like that). The app instructed me to put the paper on the scanner glass and let the printer to the alignment settings. While I was reading and trying to understand what exactly I need to do, the printer timed-out. I didn't know how to start the alignment process manually, so I googled it but couldn't find anything helpful. I decided to go through the app and find it myself. It took me sometime but I eventually found it. I ran the process and all it kept on saying was "Aligning Printhead". That's it and it never finished it. I tried it so many times, it never worked. Every time it times out. Then I thought of just riding it out and try printing. I started printing my son's documents and almost all of the pages came out RUINED! Some came partially printed, partially completely black, with black portion being completely wet which would leave ink on my hand if I touch it. Most of the pages got stuck and printer would stop completely as if I turned it off which I didn't. After few minutes, it turns back on and spits out the paper partially printed. In whole of this process, the black ink cartridge is more than half empty. And just to let you know, I've only printed less than 20 papers. So there is definitely something wrong with the printer. The only thing that I liked about this printer is the scanner which seems to work flawlessly and to my surprise, the quality was good (not the best though). The only issue was emailing the scanned docs. I had to scan 6 different documents & didn't want to have them in 1 pdf file. So I scanned them differently and had 6 different pdfs. Now the app doesn't have an option to share/email them all in one go. You have to email them separately. I had to send 6 emails to myself first, so I can download them to my computer and send them to the person in one email, so I don't make them made with a series of emails. It was a bit frustrating. May be there's a way to do it, I couldn't find it. I think I just got a lemon but I wouldn't recommend it to anyone. As much as I want to love this printer, the troubles it gave me don't let me. Moreover, I can't justify the $100 price point. There are better printers available in the market at much lower prices. I hate to give negative reviews and usually never give one unless the product gives me complete nightmares and unfortunately, in this case, the printer did that. I will contact HP to see if they can help me troubleshoot the issues.

The printer is greatly priced very simple to use and was very easy to obtain

Good quality, a little trouble setting up, I got it together!

I got this printer so I could take care of all my printing needs Medical insurance requires me to send documentation, some records in color and black and white , this printer is all in one and it was so easy

The HP-Deskjet 4155e printer works out perfectly for me. It was very reasonably priced and does everything I need it to. I'm very happy with my purchase!

The product is great! Used it for my son’s project.

Can't beat it for the price. Compact, doesn't take up much space.

Good printer. But get new cartridges that don’t need a subscription. Kinda scam for page count

Got it connected to my phone for remote wireless printing Still can't connect to laptop. It says there isn't a signed driver so it won't won't connect. Windows 7 os

Printer was very hard to connect. Needed help from HP Support.

I’m not tech savvy and haven’t been able to link this printer with my laptop or phone To set up and use as copier was fairly easy

Great printer, my first one and I couldn't be happier. Hasn't given me any issues and the free 6 months of ink is amazing. Printed like 200 pages immediately after setting it up.

Overall Good Quality and Easy setup. This printer is for very low usage environments. (Perhaps 30 pages a month) I has an automatic document feeder and can print wirelessly.