Customer Ratings & Reviews

Great printer, my first one and I couldn't be happier. Hasn't given me any issues and the free 6 months of ink is amazing. Printed like 200 pages immediately after setting it up.

Overall Good Quality and Easy setup. This printer is for very low usage environments. (Perhaps 30 pages a month) I has an automatic document feeder and can print wirelessly.

I was iffy on purchasing online. I received the printer and it’s better than I thought! You’re able to control printing, scanning, faxing and copying from your phone by the touch of a button. Couldn’t be more satisfied!

When i set it up thru the app it told me i needed to contact support as there was an issue. When i contacted them i did get decent help but they asked why i was contacting them. When you try load paper its absolutely ridiculous,you cannot load 1 piece or 20 it has to be just right, then you have to hold the plastic piece up to get it in, its a very trying task that should be instant. Also if its loaded too far to the left it created a paper jam? Only printed 3 pages so far, customer service, 3 pages, 1 paper jam, not impressed so far!

Kind of having trouble figuring out how to hook it up wirelessly so I bought a cable and was still able to use it so I could print out my tax return and some other documents

Easily got it to go following the instructions and now it’s printing all I need and signed up for instant ink

The product is great! Used it for my son’s project.

Was easy to setup on my phone and one of my computers. Trouble adding to the other.

This is a good, basic, reliable all-in-one device. It has all the features you'd need for light-duty printing and scanning at home. It was really easy to set up and use from my Windows computers, chromebook, and android phones using the HP Smart app. It has a small footprint -- paper loads vertically. It doesn't do duplex printing or scanning, but it does have virtual faxing capability which is useful if you have to fax things occasionally. I've used HP instant ink before, and I think it's a good idea. It helps spread the cost of print cartridges over time, so it encourages you to use it without worrying about running out of ink. I think it would be great for a kid for crafts and school work.

It was a gift for my granddaughter to use for her school work. She has not used it yet, but I have a printer like this and I am thoroughly satisfied with the quality.

The only problem was trying to install it with the app. It didn’t work, so I just installed the old fashion way on the computer. The problem is I couldn’t register for the fee ink, which is part of the purchase

Super easy set and no problems yet! I especially like not having to think about the ink and that it comes automatically whenever I am low. I’m happy with my purchase thus far!

I have always purchased HP printers and loved them. After this one i will consider other brands. The screen is tiny, two sided printing sucks, and everytime i go to use it i have to restart it to reconnect. I can't understand why a company who makes great printers hasn't pulled this off the shelves.

Ink run out too fast. Can print approximately only 20 pages. No Instant Ink received. Instead - I received papers. But scanner copier perfect.

This printer/copier has beautiful clear print! Was really surprised at the quality copies .

Love it. It follows directions so much easier than what I had before. Delivered as promised, but left in entrance hall of a 56 apartment building.

I really hate this printer. Since there's no touchscreen, you have to set it up from the app. It always seems to drop the connection. My mom has the same one. We had to switch it to a different wifi network, which was a pain. I finally got that done, but then the app couldn't "see" the network I just connected the printer to. Ugh! I'm giving this one away and buying one with a touchscreen!

Works great and a very good price. Also Best Buy has very fast shipping.

HP printers are excellent and easy to use and very affordable

I had an impossible time setting this thing up, and yes I am tech savvy. The app is awful, and the display screen on the printer is no help, since it knly shows symbols that i dont know what they mean yet. And as a few have said already, it would disconnect from the WiFi whenever i would finish printing and then I would have to go theough the whole setup all over again evey time i needed to print something. Must have probably installed and reinstalled this thing hundreds of tines and it still does the same thing to this day. Not to mention problems with the ink running out. And it says the ink is empty when ive just changed it. SUCKS!!!