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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,285 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Would not recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 4155 meets my needs at present time. This unit is slow and does not connect to the internet very fast. A lot of the time it says "printer off line". I have to keep rebooting printer until it finally kicks in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Prints great but wow it was terrible to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer app sucks to set up for some reason it wouldn’t see my wifi and you can’t do anything about it with the way the app runs it took my three hours to get connected. I almost chucked the thing out the window. I ended up going into my router settings and enabled wps and used that to set up. After that it was smooth sailing. It’s a great printer but their app sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Right on time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of this printer. Easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Easy peinter for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to connect to the internet. Once you fet it connected it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is better than expected. Only gripe is the setup process is tedious.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to use! Prints nice and clear!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the size of this printer, as well as how easy it was to set up too. I've got it set up wireless to 4 different devises and they all work great. I needed another printer for a secondary location, so when I travel, I can print all of my necessary documents.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    HP DeskJet 4155e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No product info that was helpful. Setup was not good on line.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wireless printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it worked out fine. Then it started to lose connection even though my wifi was still connected. It keeps disconnecting itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PERFECT PRINTER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRINTER FOR THE $$. EASY SET UP AND QUIET..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer for the price, you get what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took a bit to set up correctly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I finally got my printer hooked up and connected to my computer, it worked fine; however, I forgot that I had to use my computer's control panel to "select a printer" in order to get it to print my files. I had to go back to Best Buy's Geek Squad to re-learn this important step which HP should mention in its set-up instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for the price. It’s easy to use, with directions clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Deskjet 4155 easy set up and prints great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer as a replacement for my 90 year old mothers printer that had stopped working. Very simple set-up out of the box and configuration was a breeze. Price was great and delivery was actually early! Thanks again Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome, works great and prints with great quality. It also scans well and its fast, i have it setup with Wi-Fi and i print from my laptop and cell phone. You need to download the app to be able to print from your phone, the app also tells you how much ink you have left among other apps to print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    HP4155 - good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to set up & download printer program icon. Will do everything anybody would need for scan, fax, print, copy. Don't need to be a computer programming expert to learn how to use it; young children could easily use it. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Nightmare. Avoid.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in a pinch before traveling. It was a nightmare to install and I have had to reinstall my Dell laptop a dozen times. I can't get it to work with my mother's desktop at all. Intrusive software requires you to be online and connected through HP apps, with your data also shared with Google and Adobe. I tried setting up without agreeing to any data transfer and was simply unable to proceed. (It may be possible, but not for this reasonably experienced computer user.) Purchase price seems relatively low--because of course *you* are the product and you also get killed on the ink. Dinky cartridges last about five minutes, what a waste of resources. Our last HP inkjet printer 4630 was a dream. It lasted over 10 years, had full scan/print functionality including double sided and auto feed. A good experience overall which is why we turned to HP this time. Never again. HP has lost this customer for life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer but a bit slow. It is compact does not take much space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nice for printing my lesson plans for class on. Great size

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the printer doesn't connect to the laptop without a wire; the multiple scanning/printing doesn't function as it scrunches up the paper and jams/stops working (be careful not to rip the paper when taking it out!); but if all you want to do is print and scan one-at-a-time, it's perfect! Bought for emergency medical documentation printing/scanning, not quite happy with the purchase. Very frustrating.

    No, I would not recommend this to a friend