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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 5,285 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer/scanner/copier

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! Does everything it's supposed to do,, print, scan make copies and all very easy. And can do it from your phone or laptop or PC wirelessly

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price. Definitely would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for personal usage. It helps me finish my work smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best if you want scan a lot of docs at once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and cost-effective and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and unboxing. Connections were a breeze. Really liked the 6 months of free ink. Idea for what I wanted. Wanted a simple and east to use printer with high quality photo printing as well as my daily printing needs. Wi-fi connections made it easy to connect to my computer.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Some issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was initailly cumbersome to set up but with tech support it is now working fine. Ink is a problem. I have not received any new cartrages beyond the initial package

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price. I like the print from your mobile device feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keeping it Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic printer. I also have the Envy6455 and have had a lot of issues with paper jams and needing to restart all the time. Sometimes keeping it simple is just best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to install! Thank you! I dreaded installing and actually procrastinated for 2 weeks because I felt that "Rage against the Machine" was someone talking about their printer! :-) I love this printer and it is working well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use. The price is kind off Affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable home printer:great for casual printing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one for light home use—prints, scans, and copies with ease. Compact and easy to set up with mobile printing. Just note: it’s a bit slow, and ink can get pricey over time. Ideal for occasional printing, not heavy-duty jobs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a budget printer. Very affordable, and the wireless feature gives it a plus. Printing, scanning and copying form the HP app is easy and eliminates the cables. On the downside, the printing speed is kind of low.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    MOMMYR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Print clear. Will recommend. Luv HP

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great on ink and great reproductions.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best printer I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It's doesn't take up much room. It's a printer and scanner. Needs only 2 cartridges unlike my previous HP printer; and the ink subscription makes it easy. I dont have to worry about running out for ink. It's delivered to me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to buy a new printer. Did my research & did a lot of comparing of other stores. This seemed to be the best value. I am very pleased with my new printer & would recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does a good job printing. The only comment I have is the size of the paper holder is extremely small. You will find yourself reloading paper quite a bit if you do a lot of printing. Since we don't print a lot it's fine for us.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not a good experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations were too high for this unit. Still trying to adjust. Price was right. Still trying to apologize to my 2 year old 7855 photo. Not speaking to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Mad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reasons why I only gave it 2 stars instead of 5 stars is because HP made it more difficult to install the printer because of inadequate poor documentation that was all wrong. The online support was useless and all wrong. I ended up ignoring all of the HP useless documentation and used my operating system installation tools to install it to get it to work since the HP software is useless rubbish. Once I was able to get it to work which took about 3 hours the printer works great. The first thing I recommend you do is to throw out all of the documentation if you want the printer to work.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer setup experience was more difficult because of inadequate instructional material. While I’m glad that you eventually got your printer installed and working, the frustration you express is totally understandable considering you spent so much time and needed to find your own workaround. I want you to get all you can from the printer from here forward, so I’ll provide some resources I hope will help get you there.

      To learn more about your printer and all its features, or for help solving problems, you can access a setup tutorial – if you want to use it – as well as user manuals, how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/model/2100187854

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need any further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Ideal Printer for a Value Shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple printer/scanner. The HP printer I bought at Best Buy met my simple needs (to be used in a seasonal vacation home) at a great low price.

    I would recommend this to a friend