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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5281 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One Copy Or Two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Deskjet we purchased from Best Buy has by far been one of the best we have owned. It has easy installation but the Geek Squad are always there to assist with their expertise. The HP Deskjet also came with extra ink cartridges and an easy online replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to install! Thank you! I dreaded installing and actually procrastinated for 2 weeks because I felt that "Rage against the Machine" was someone talking about their printer! :-) I love this printer and it is working well!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Prints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as expected, only issue is it doesn’t always stay connected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not a good experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations were too high for this unit. Still trying to adjust. Price was right. Still trying to apologize to my 2 year old 7855 photo. Not speaking to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use. Stylish. Great price. Easy to load ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer for your home office needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart App is user friendly and can be use to easily connect to the WI-FI

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    hp deskjet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good for household purposes. The quality of print is so good, didn't expect this. loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best if you want scan a lot of docs at once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and cost-effective and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price. Definitely would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - DeskJet 4155e Wireless All-In-One Inkjet Prin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has been okay so far. The printer prints slowly. I've never owned an HP before so I'm not sure if this is normal printing process or not.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Setup

    Rated 2 out of 5 stars

    Connection issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is terrible. Signal will fall often. Setup is time consuming and does not work as instructed

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has lost its wireless connection so frequently. Your review is brief, but your frustration is wholly understandable here. I want to help you resolve this problem, so I’ll suggest some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/help/printer

      You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to the main user manual, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/2100187854

      If connectivity does not adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Basic Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, basic printer. The set up worked great from my phone and has worked easily with multiple computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great HP home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all purpose home printer. I like HP and set up was easy plus it is wi fi ready.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    My printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for me because I only print small jobs not a lot of pages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use. The price is kind off Affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is easy to set up and prints well. It sometimes does not connect to my computer if it is to far away from it. The power button does blink on and off at times, and I have to disconnect the printer and reconnect it and it stops.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best printer I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It's doesn't take up much room. It's a printer and scanner. Needs only 2 cartridges unlike my previous HP printer; and the ink subscription makes it easy. I dont have to worry about running out for ink. It's delivered to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and unboxing. Connections were a breeze. Really liked the 6 months of free ink. Idea for what I wanted. Wanted a simple and east to use printer with high quality photo printing as well as my daily printing needs. Wi-fi connections made it easy to connect to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price i paid on sale. Its got all the basic features one needs for home use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Still trying to get it to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to hook it up. Doesn’t stay connected.

    No, I would not recommend this to a friend