Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
A Good Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great printer for our normal household use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Has lasted me a few years now. Easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for a great price! Easy to set up and easy to use.
I would recommend this to a friend - Pros mentioned:Size
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink cartridge requires replacing for larger jobs. Size fits on desk area designated for printer very well.
I would recommend this to a friend - Cons mentioned:Connectivity
Not a very reliable product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very reliable. Connectivity issues Scanning multiple pages sometimes the pages show up out of order or upside down. Good if you need to print one or two pages every once in a while
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Easy to use printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer for simple printing needs such as shipping labels!! Set up was easy too!! Definitely recommend
I would recommend this to a friend Bought second one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last one lasted for two years. The paper rollers went bad. But bought another one for the price you can't beat it! We don't print an enormous amount.
I would recommend this to a friendMrs Antoine’s review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given 5 but I had trouble logging in with my account username and password word however I didn’t have any trouble once I logged in with updated passwords
I would recommend this to a friend- Pros mentioned:Print quality
Easy Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is also our second generation of a model'in HP 3 in 1 printers. We have been happy in the past, so when I bought my new laptop, it made sense to update our printer as well. The HP 3 in 1 was the obvious choice.
I would recommend this to a friend All in one Print/Scan/Copy/Fax
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. If you’re looking for a fax this does not include a wired fax, it’s only mobile fax which I wasn’t aware of. You only get I believe 1 year of free faxing before you start getting charged.
I would recommend this to a friend- Pros mentioned:Ease of use
Review of my new printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was very simple and easy. It works just as expected and as i needed it to. Excellent product and i would definitely recommend it to anyone looking for a new printer!!
I would recommend this to a friend Kudos to Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kudos to Best Buy! Best price. Fastest delivery and I was able to recycle the old printer at the store when it was convenient for me a few weeks later.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Size
Easy Peasy Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I donated my original printer to a family with kids virtual learning leaking that ... no problem I wanted a smaller printer anyway I will just go crab one. Well a few months later I was thrilled that Best Buy had these in stock. It is small and efficient and exactly what I was looking for. Easy to set up and the only thing I would suggest is doing not go with the instant ink. It made things so much more complicated and I needed up canceling it mid set up and then ... easy peasy all set up and I love that it also syncs with my Alexa. Love Love This printer!
I would recommend this to a friend - Pros mentioned:Ease of use
HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicely packaged, easy to set up & easy to link to my phone. Have printed a few forms, no issues printing
I would recommend this to a friend - Pros mentioned:Print quality, Size
Does what we need
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer to replace one that was losing some of its functionality. Nice size; doesn’t take up much room on our desk. Pretty decent printing and copying. Does what we need it to do.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer so far! We’ve had it about a month. Super easy to set up on our phones. If your computer is older you’ll have issues setting it up. We just use a cable to print from the computer.
I would recommend this to a friend Perfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints great and is the perfect size. Easy to use at home or at the office.
I would recommend this to a friend- Pros mentioned:Print quality
Great Printer for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great, does all the jobs I need to do with it, printing is fast compared to my last Hp. This printer scans and prints my whole pages instead of cutting them off like my last printer.
I would recommend this to a friend - Cons mentioned:Setup
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4155e is difficult to set up. I followed the on-line instructions and this did not work. I contacted HP support and the first level techs couldn't get it to work. They turned it over to the second level and they couldn't get it to work either. After several days of trying different things we somehow got it connected to our wireless network and got it working. The other issue I have with this printer is the cartridges shipped with the printer only lasted slightly over a month and we do make very many copies.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Michael.
I’m sorry to hear that your printer was difficult to set up and that the cartridges that arrived with it have run out sooner than you anticipated. It’s easy to understand why that would be an unwelcome combination and a questionable start to owning a new device. I want to help you remedy the ink situation and have a better experience overall with the printer from here on, so I’ll offer some clarifying information and resources I hope will reach that goal.
First, regarding the ink supply, I can’t say for certain what happened in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. For example, XL cartridges for your printer have page-yield estimates of 200 to 240 pages.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need assistance with anything – or for input on ways to use less ink – HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Good printer for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had difficulty in setting this printer up but got great help from HP. So far the quality of print has not been great. Bought new ink today and hopefully the print quality will improve. Over all I would recommend this printer if you do not do a lot of printing and are on a limited budget.
I would recommend this to a friend