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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 5285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,285 reviews
  • Rated 1 out of 5 stars

    Regret

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utter trash and I hate it. If it’s connected and working it prints terribly. Now it’s printing faded and skipping whole sections of the page even with brand new hp ink cartridges. No amount of aligning/resetting will work. It’s been a headache since I got it and I wish I returned it from the day I got it instead of trying to make it work. It is not worth buying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer and easy to setup and use. The app is great and scanning through the app is very useful. Bluetooth features are great as well as being able to print remotely through WiFi. Overall very happy with the printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great HP home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all purpose home printer. I like HP and set up was easy plus it is wi fi ready.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ok, slow, not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, slow print pages, doesn't seem as fast as described in Best But information. Hard to connect to computer via usb or wifi, keeps going offline or hard to get to go online. Not impressed, I know it is a $100 printer, but it should work perfectly with minimal intervention. Very frustrating. Choices limited at Best Buy in the under $130 range. This at the time was the only one in that price range. You would think in 3.5 years from when I bought previous HP printer would be a great printer, not so much. I buy new HP printers every 3-4 years and have had many. 300 dpi black and white prints gold not black.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has not performed like it should. I can easily understand why issues with connectivity, print speed and print quality would be quite frustrating, so I’ll point you toward some resources and provide some information I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      I also suggest you look at these documents that cover improving print speed:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      Regarding the gold ink printing rather than black, I recommend following the steps listed in this guide to improving print quality, including color or black ink not printing properly:
      - support.hp.com/us-en/document/c06557991

      If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well for what I expected it to do. Sometimes have a hard time with multiple feed copies. Also thought it would do two sided copies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Inexpensive, and Dependable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a real scanner, I only use mobile scanning apps when I have no other choice. This scanner/printer is great! It did not cost a lot, and it gets the job done. It feeds rather slowly, and you can't feed many docs at once, but it is adequate for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price i paid on sale. Its got all the basic features one needs for home use

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Idk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to replace it. Less than 2 years and it just wouldnt connect ti internet anymore

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works pretty well so far

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been great. Sometimes I have issues with printing as it doesn't always want to print from wifi, but I have yet to get it to print from the email address. That never works.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Mr. Undependable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor. Set up instructions were poor. Worked OK for about 6 months and then started acting up. Wouldn't print at all. Bought it because of good experience with last HP printer and low price. Wish I'd never seen this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all-in-one. Great price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Makes great copies. Affordable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Home Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - DeskJet 4155e Wireless All-In-One Inkjet Printer is a good printer. It handles small print jobs with a few pages pretty quickly. I would like more speed but it does well for home. The paper feed sound is louder than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer so far, but had issues with connecting to wifi, eventually using the Wi-fi direct option to print. Not sure why HP doesn’t make it easier to connect to internal Wifi. This is the 3rd HP printer purchased, with the first 2 being returned, hopefully it will work out.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Still trying to get it to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to hook it up. Doesn’t stay connected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not the greatest especially for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as an insurance replacement for a 9000 series I had and I must I'm very upset. I hate this printer!!! Issues connecting wirelessly from printer to comp and ink ears extremely fast. I have had this printer 3 wks and would say I have printed maybe 25 sheets mostly blk and wht and the ink is already 1/2 way, for both of them. Whereas my 9000 series lasted me months. However, the print quality is really good though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review of printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased, need more time to figure out what it does not do compared to my old printer…like how to adjust the size of the document larger to smaller, etc….. happy with the price for my use, glad it came with starter ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer With A Reasonable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great printer. It prints quietly and quickly. It does the job and the printer was very reasonable in price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and understand. I do highly recommend you contact HP support so they may help you connect the printer to your WIFI because mine just connected to my iPhone and iPad. Once that was done it’s been a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been good for me using this printer. simple quick and easy. my kind of printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Deskjet 4155e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working real good. I just can't connection to the Wi-Fi? I love the printing but I need to adjust the way it prints. I know I did something wrong but it is printing. Thank you, Daniel R. Torres

    I would recommend this to a friend