Customer Ratings & Reviews
- Model:
- DeskJet 4155e
- SKU:
- 6454283
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are impressed with the DeskJet Plus 4155's ease of use and print quality, frequently praising its simple operation and clear output. Many also appreciate the printer's compact size and reasonable price. However, some users experienced challenges with WiFi connectivity and found the setup instructions unclear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Very slow printing and scanning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow printing and scanning even with a fast internet connection . The plus though is you can print from your iphone and android.
I would recommend this to a friend HP Deskjet 4155e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working real good. I just can't connection to the Wi-Fi? I love the printing but I need to adjust the way it prints. I know I did something wrong but it is printing. Thank you, Daniel R. Torres
I would recommend this to a friend- Cons mentioned:Connectivity
Printer is a Piece of *&^%$.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a piece of garbage; it has been non-working currently for the past three weeks. Since its purchase it has been inoperable more than it has been working. It keeps telling me that it is either offline, unavailable, not turned on when it is on, etc. I had an HP printer for more than 10 years without one mishap and I would estimate that it printed more than 30,000 pages in that time (I am a writer and manuscripts eat up pages). This current printer can't give me 20 pages before I start getting error messages.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Size
Easy Peasy Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I donated my original printer to a family with kids virtual learning leaking that ... no problem I wanted a smaller printer anyway I will just go crab one. Well a few months later I was thrilled that Best Buy had these in stock. It is small and efficient and exactly what I was looking for. Easy to set up and the only thing I would suggest is doing not go with the instant ink. It made things so much more complicated and I needed up canceling it mid set up and then ... easy peasy all set up and I love that it also syncs with my Alexa. Love Love This printer!
I would recommend this to a friend - Pros mentioned:Print quality, Size
Does what we need
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer to replace one that was losing some of its functionality. Nice size; doesn’t take up much room on our desk. Pretty decent printing and copying. Does what we need it to do.
I would recommend this to a friend Difficult Install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th or 5th HP printer I have owned and it was by far the most difficult install I have experienced. I had to change from Microsoft Edge to Chrome to get it to work properly. There are still some issues with the HP Smart App when using the scanner. Also, this is the second printer as the first one had a bad ink cartridge that meant I had to return the whole thing. The first cartridge is different and cannot be purchased separately.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and was fairly easy to set up. I haven't scanned with it yet, but the copier works and I love being able to send files wirelessly.
I would recommend this to a friend - Pros mentioned:Ease of use
printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works like a charm. Very happy with the purchase.
I would recommend this to a friend Gone to college
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Bought this for my son going away to college. His apartment is small so the footprint of this printer was just right for his needs and space availability. Looking forward to hearing from him on how it is working for him.
I would recommend this to a friend- Pros mentioned:Print quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ljve this printer all i want in one printer you can all the things with this, it’s really highly recommended
I would recommend this to a friend Great MFC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my old HP printer, this one has similar features and supports Instant Ink. I've not have any issues so far, and printing has been quick and responsive. Setup is very simple, I was able to join my network and print to this device within minutes of setting it up.
I would recommend this to a friend- Pros mentioned:Print quality
Good simple printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It prints great and scans well too. I wish the paper feeder was on the bottom instead of the back for how it fits under my desktop cabinet. Great price to replace my old HP that the rollers finally wore out.
I would recommend this to a friend - Pros mentioned:Print quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer, despite having used it for a short time, I don't think I will have any problems.
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my printer so easy to use very easy to install ink program is a great option meets all me work and home needs
I would recommend this to a friend - Pros mentioned:Price
Go to printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best inexpensive printer ever! I’m glad I purchased it.
I would recommend this to a friend - Pros mentioned:Size
Very Convenient Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice convenience copier/printer/scanner. I use this at my family home when traveling. Very light!
I would recommend this to a friend - Cons mentioned:Setup
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 4155e is difficult to set up. I followed the on-line instructions and this did not work. I contacted HP support and the first level techs couldn't get it to work. They turned it over to the second level and they couldn't get it to work either. After several days of trying different things we somehow got it connected to our wireless network and got it working. The other issue I have with this printer is the cartridges shipped with the printer only lasted slightly over a month and we do make very many copies.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Michael.
I’m sorry to hear that your printer was difficult to set up and that the cartridges that arrived with it have run out sooner than you anticipated. It’s easy to understand why that would be an unwelcome combination and a questionable start to owning a new device. I want to help you remedy the ink situation and have a better experience overall with the printer from here on, so I’ll offer some clarifying information and resources I hope will reach that goal.
First, regarding the ink supply, I can’t say for certain what happened in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. For example, XL cartridges for your printer have page-yield estimates of 200 to 240 pages.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187854
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need assistance with anything – or for input on ways to use less ink – HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
2nd home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this printer. I like the 2 cartridges better than the 5 cartridge models. prints very well!!!
I would recommend this to a friend Good printer/copier/scanner for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, great price, color is very vivid for the price of the machine.
I would recommend this to a friendGood printer for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had difficulty in setting this printer up but got great help from HP. So far the quality of print has not been great. Bought new ink today and hopefully the print quality will improve. Over all I would recommend this printer if you do not do a lot of printing and are on a limited budget.
I would recommend this to a friend